GM Service Manual Online
For 1990-2009 cars only

Diagnostic Instructions

    • Perform the Diagnostic System Check - Vehicle prior to using this diagnostic procedure.
    • Review Strategy Based Diagnosis for an overview of the diagnostic approach.
    •  Diagnostic Procedure Instructions provides an overview of each diagnostic category.

DTC Descriptors

DTC B3819 00: Left Rear Window Up Control Circuit

DTC B3820 00: Left Rear Window Down Control Circuit

DTC B3822 00: Right Rear Window Up Control Circuit

DTC B3823 00: Right Rear Window Down Control Circuit

Diagnostic Fault Information

Circuit

Short to Ground

Open/High Resistance

Short to Voltage

Signal Performance

Driver Window Motor B+

U1511 00

U1511 00

--

B320A 4B

LR Window Switch B+

3

3

--

--

Passenger Window Motor B+

U1511 00

U1511 00

--

B320A 4B

RR Window Switch B+

4

4

--

--

Driver Window Motor Serial Data

U1500 02

U1500 02

U1500 02

B320A 4B

Passenger Window Motor Serial Data

U1500 02, U1511 00

U1511 00

U1511 00

B320A 4B

LR Window Motor Control

3

3

3

--

RR Window Motor Control

4

4

4

--

Window Master Switch LR Down Control

B3820 00

B3820 00

B3820 00

--

LR Window Master Switch Lockout Control

B3821 00

B3821 00

B3821 00

--

RR Window Master Switch Lockout Control

B3824 00

B3824 00

B3824 00

--

Window Master Switch LR Up Control

B3819 00

B3819 00

B3819 00

--

Window Master Switch RR Down Control

B3823 00

B3823 00

B3823 00

--

Window Master Switch RR Up Control

B3822 00

B3822 00

B3822 00

--

LR Window Switch Ground

--

3

3

--

Driver Window Motor Ground

--

U1511 00

1

B320A 4B

Passenger Window Motor Ground

--

U1511 00

2

B320A 42, B320A 4B

RR Window Switch Ground

--

4

4

--

1. Driver Window Malfunction

2. Passenger Window Malfunction

3. Left Rear Window Malfunction

4. Right Rear Window Malfunction

Circuit/System Description

The body control module (BCM) monitors the window UP/DOWN command from the driver door module (DDM). When the rear window UP or DOWN command is received, the BCM sends a signal to the appropriate rear window switch. The rear window switches continuously monitor the up and down signal circuits, if no function is being commanded, the signal voltage is at approximately B+ voltage. If the UP or DOWN function is commanded, the BCM signal voltage drops approximately 5 volts and the appropriate rear window switch will then command the window in the UP or DOWN direction.

Conditions for Running the DTC

Battery voltage is between 9-16 volts.

Conditions for Setting the DTC

B3819 00

The BCM detects a fault in the left rear window up circuit.

B3820 00

The BCM detects a fault in the left rear window down circuit.

B3822 00

The BCM detects a fault in the right rear window up circuit.

B3823 00

The BCM detects a fault in the right rear window down circuit.

Action Taken When the DTC Sets

The left or right rear power window will be inoperative from the driver master control.

Conditions for Clearing the DTC

    • The DTC will be current for as long as the fault is present.
    • When the fault is no longer present, the DTC will be a history DTC.
    • A history DTC will clear after 50 ignition cycles.

Reference Information

Schematic Reference

Moveable Window Schematics

Connector End View Reference

Component Connector End Views

Description and Operation

Power Windows Description and Operation

Electrical Information Reference

    •  Circuit Testing
    •  Connector Repairs
    •  Testing for Intermittent Conditions and Poor Connections
    •  Wiring Repairs

Scan Tool Reference

Control Module References for scan tool information

Circuit/System Verification

Ignition ON, command the appropriate rear door window UP and DOWN by using the window switch on the driver master control. The rear door window should perform UP and DOWN function.

Circuit/System Testing

  1. Ignition OFF, disconnect the harness connector at the appropriate rear window switch.
  2. Ignition ON, test for greater than 9 volts between the signal circuit terminal A and ground while commanding the rear window UP by using the window switch on the driver master control.
  3. If less than the specified range, test the signal circuit for a short to ground or open/high resistance. If the circuit tests normal, replace the BCM.
  4. Test for greater than 9 volts between the signal circuit terminal C and ground while commanding the rear window DOWN by using the window switch on the driver master control.
  5. If less than the specified range, test the signal circuit for a short to ground or open/high resistance. If the circuit tests normal, replace the BCM.
  6. If all circuits test normal, replace the rear window switch.

Repair Instructions

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

    •  Rear Side Door Window Switch Replacement
    •  Control Module References for BCM replacement, setup, and programming