For 1990-2009 cars only
Adm Msg - 02041A Customer Satisfaction Program - Cam Drive Idler and Tensioner Pulleys and Water Pump - Inspect/Replace
| Subject: | Adm Msg -- 02041A Customer Satisfaction Program - Cam Drive Idler and Tensioner Pulleys and Water Pump-Inspect/Replace |
| Models: | 1997-2001 Cadillac Catera |
| Attention: | Parts Manager, Service Manager and Warranty Administrator |
This message is to address the parts situation on Customer Satisfaction Program 02041A. Currently, GMSPO is experiencing back orders on two of the Catera tensioner kits and 1997-1998 cylinder heads. They are as follows:
Part Number | Description |
|---|---|
55352001 | 1999-01 Tensioner Kit, Drv Belt (includes water pump) |
55352044 | 1999-01 Tensioner Kit, Drv Belt |
93171047 | Head, Cylinder (less valves) |
A back order situation has resulted from a shortage of a common component part number included in the tensioner kits. GMSPO is expecting partial shipments of the short component beginning the week of 11/18/02 and expect to resolve back orders by mid-December. Sufficient inventory is in transit to cover existing back orders on the cylinder heads.
