SPECIAL POLICY: AIR CONDITIONER COMPRESSOR

SPECIAL POLICY ADJUSTMENT

THIS SPECIAL POLICY COVERAGE FOR REPAIRS RESULTING FROM AIR CONDITIONER COMPRESSOR FAILURE FOR FIVE YEARS FROM THE DATE THE VEHICLE WAS ORIGINALLY PLACED IN SERVICE REGARDLESS OF MILEAGE OR OWNERSHIP. SHOULD THE AIR CONDITIONER COMPRESSOR FAIL DURING THE FIVE YEAR PERIOD, CADILLAC WILL COVER THE PARTS AND LABOR FOR THE COMPRESSOR AND OTHER AIR CONDITIONER SYSTEM PARTS DIRECTLY RELATED TOTHE COMPRESSOR FAILURE. IN ADDITION, DEDUCTIBLE PROVISIONS OF THE MAJOR ASSEMBLY COVERAGE ARE WAIVED IN THIS SPECIAL POLICY.

THIS "SPECIAL POLICY ADJUSTMENT BULLETIN" SHOULD BE FILED IN THE 3-RING BINDER FURNISHED TO THE DEALER BY GENERAL MOTORS CORPORATION IN SEPTEMBER, 1982.

VEHICLES INVOLVED

ALL 1985 FRONT WHEEL DRIVE CADILLAC DE VILLES, FLEETWOODS AND LIMOUSINES ARE ELIGIBLE FOR THIS SPECIAL POLICY ADJUSTMENT.

OWNER NOTIFICATION

OWNERS OF VEHICLES AFFECTED BY THIS SPECIAL POLICY ADJUSTMENT WILL BE NOTIFIED BY LETTER FROM CADILLAC MOTOR COMPANY. A COPY OF THE OWNER LETTER IS ATTACHED.

SERVICE PROCEDURE

NOTE: DEALERS MUST UTILIZE THE MOST CURRENT PULBISHED SERVICE PROCEDURE AVAILABLE FOR AIR CONDITIONER COMPRESSOR DIAGNOSIS AND REPAIR. BE ADVISED THAT FROM TIME-TO-TIME CADILLAC MAY CHANGE THESE PROCEDURES. IF THIS OCCURS, IT IS THE RESPONSIBILITY OF DEALER SERVICE MANAGEMENT TO ASSURE THE MOST UP TO DATE PUBLISHED PROCEDURES ARE FOLLOWED.

CREDIT

CREDIT WILL BE ISSUED UPON RECEIPT OF A PROPERLY PERPARED WARRANTY CLAIM USING LABOR OPERATION D4440 (COMPRESSOR REPLACEMENT) AND THE TIME LISTED IN THE APPROPRIATE LABOR TIME GUIDE. ANY ADDITIONAL TIME REQUIRED DUE TO RELATED REPAIRS SHOULD BE LSITED AS "OTHER HOURS" AND WILL REQUIRE APPROVAL.

OWNER REIMBURSTMENTS FOR PREVIOUSLY INCURRED EXPENSES

CONSIDERATION SHOULD BE GIVEN TO OWNERS OF 1985 DE VILLE, FLEETWOOD AND LIMOUSINE MODELS WHO PREVIOUSLY PAID FOR REPAIRS COVERED BY THIS SPECIAL POLICY ADJUSTMENT. IN THE EVENT AN OWNER REQUISTS REIMBURSEMENT, THE DEALER SHOULD OBTAIN THE OWNER'S ORIGINAL PAID RECEIPTS OR INVOICES TO VERIFY THE EXPENSE. OWNERS SHOULD BE ADVISED TO RETAIN COPIES OF THESE DOCUMENTS FOR THEIR PERSONAL RECORDS BEFORE SURRENDERING THE ORIGINALS.

THE DEALER IS TO ADVISED THE OWNER THAT THE INVOICES WILL BE REVIEWED BY A CADILLAC ZONE REPRESENTATIVE AND THAT THE OWNER WILL BE ADVISED AS QUICKLY AS POSSIBLE OF THE AMOUNT THAT WILL BE REIMBURSED. WHEN A REQUEST IS APPROVED, THE DEALER IS REQUESTED TO ISSUE THE OWNER A REIMBURSEMENT CHECK.

DEALERS WILL BE CREDITED FOR THIS REIMBURSEMENT THROUGH THE SUBMITTAL OF A WARRANTY CLAIM (TO BE SUBMITTED AS ONE NET AMOUNT WITH ZONE APPROVAL) AS DETAILED BELOW:

FAILURE LABOR LABOR CODE OPERATION HOURS SUB/MAT/TOW

95 T6283 0 $XX.XX

CADILLAC DISCLAIMER

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.