CAMPAIGN: 4TH GEAR CLUTCH DELAMINATION. Cadillac DeVille 1989

General Motors has determined that certain 1989 Fleetwood and De Ville models may have a transaxle in which the 4th gear clutch could fail (delaminate). This condition could result in the loss of 4th gear. Subsequent driving may cause eventual transaxle failure. To prevent this condition from occurring, dealers will be required to replace the transaxle assembly with a new unit on all affected vehicles per the Vehicles Involved and Service Procedures sections of this bulletin.

VEHICLES INVOLVED

All 1989 Fleetwood and De Ville models with VINs listed on page 2 require this campaign (Cadillac records indicate that a total of 205 vehicles are affected).

OWNER NOTIFICATION

OWNERS OF VEHICLES AFFECTED BY THIS CAMPAIGN WILL BE NOTIFIED BY LETTER FROM CADILLAC MOTOR CAR COMPANY. A COPY OF THE OWNER LETTER IS ATTACHED.

DEALER LIST

A list of vehicles involved, which our records indicate were sold by or shipped to you, is enclosed for your follow-up. This listing contains owner names and addresses obtained from Cadillac delivery records. You are urged to limit the use of this list to the follow-up necessary to complete this campaign. If no list is enclosed, none of the suspect vehicles are known to be in you area.

We suggest you use the list of vehicles involved to order your initial parts requirements as soon as possible.

DEALER CAMPAIGN RESPONSIBILITY

Dealers are to service all vehicles involved in this campaign, at no charge to owners, regardless of mileage, age of vehicle, or ownership.

Whenever a vehicle subject to this campaign is taken into used car inventory, deaters are to take the steps necessary to be sure the campaign correction has been made before reselling the vehicle.

In addition, dealers are to perform the campaign on all affected vehicles as they are brought in for any kind of service.

VEHICLES INVOLVED

K4297992* K4298671* K4298807 K4298917* K4297998* K4298695* K4298808* K4298918* K4298039 K4298701 K4298809* K4298919* K4298040* K4298706 K4298810* K4298920 K4298041* K4298707* K4298812 K4298921* K4298113 K4298708 K4298813* K4298922* K4298117* K4298710 K4298814 K4298923 K4298285 K4298711* K4298815 K4298924* K4298287 K4298712 K4298817* K4298926 K4298377* K4298713* K4298819 K4298927* K4298393 K4298714* K4298820 K4298929 K4298502 K4298715* K4298823* K4298939* K4298522* K4298717 K4298824 K4298940 K4298523 K4298718 K4298825* K4298943* K4298524 K4298719* K4298826* K4298944* K4298525 K4298720 K4298827 K4298954* K4298526 K4298721* K4298829 K4298969* K4298527 K4298722* K4298831* K4298972* K4298539* K4298723 K4298832 K4298976* K4298555* K4298724 K4298833* K4298977 K4298561* K4298728 K4298834* K4298990 K4298563* K4298736 K4298839 K4299001 K4298566 K4298752* K4298843 K4299003 K4298589* K4298753* K4298845* K4299005 K4298628* K4298757 K4298846* K4299006* K4298636* K4298759 K4298847* K4299012 K4298639* K4298770* K4298848 K4299018 K4298640* K4298771 K4298849* K4299019* K4298641* K4298772* K4298859 K4299020 K4298642* K4298773* K4298860* K4299021* K4298643 K4298774* K4298863* K4299024* K4298644* K4298775* K4298865* K4299025 K4298645* K4298776 K4298866 K4299042* K4298646 K4298781 K4298867* K4299058* K4298647 K4298787* K4298868 K4299062 K4298648* K4298788 K4298870* K4299065* K4298649* K4298790 K4298882 K4299092* K4298650* K4298791* K4298884 K4299094* K4298651* K4298792 K4298885* K4299095* K4298652 K4298793 K4298888* K4299106 K4298653* K4298794 K4298891 K4299107 K4298654* K4298795 K4298892 K4299108* K4298655 K4298796* K4298893* K4299109 K4298656* K4298797* K4298894* K4299110* K4298657* K4298798 K4298895* K4299123 K4298658* K4298799 K4298897* K4299127* K4298660* K4298801 K4298904* K4299128* K4298661* K4298802* K4298908 K4299138 K4298662 K4298803 K4298909 K4299139* K4298663 K4298804 K4298911 K4299162* K4298665* K4298805 K4298912 K4299163 K4298666*

* Campaign previously completed

PARTS INFORMATION

The parts required to complete this campaign should be obtained from the Parts Distribution Centers of General Motors Service Parts Operations (GMSPO). A description is provided below:

Quantity Required Description Part Number Per Vehicle ----------- ----------- ------------ Transaxle Assembly 8668057 1 Dexron 11 Transmission ------- As Required Fluid or Equivalent

THE PARTS MUST BE ORDERED ON A V.I.P. ORDER. THE ORIGINAL TRANSAXLE ASSEMBLY SHOULD BE RETURNED AS INDICATED BELOW:

SHIP VIA: ROADWAY EXPRESS

TO: AUTOMATIC TRANS SHOPS

1224 ISLEY ROAD GASTONIA, NC 28052

3RD PARTY BILLING TO: HYDRA-MATIC DIVISION OF GM DIVISIONAL TRANSPORTATION MAIL CODE 650 YPSILANTI, MI 48198 SERVICE PROCEDURE ----------------- 1. Replace the transaxle assembly using Part Number 8668057 in accordance with the Service Procedure on pages 7AI-26 through 7A1-28 of the 1988 Cadillac Service Information Manual - De Ville/Fleetwood. Note: Be certain to flush the transaxle cooler lines to prevent contamination of the replacement transaxle. After cooler flushing, measure flow through the cooler. A MINIMUM OF 2.113 LITERS (2 QUARTS) MUST FLOW THROUGH THE DISCHARGE HOSE IN 30 SECONDS. If not at minimum flow, reflush cooler and measure flow again. If still not at minimum flow, replace the cooler in the radiator.

CAMPAIGN COMPLETION LABEL

Upon completion of this campaign, a white campaign label (Cat. No. S-1015) should be affixed on a clean, dry surface of the radiator support tie bar in an area clearly visible when the hood is raised. Each label provides space to print in ink (or type) campaign number 89-C-3 and your five-digit Cadillac dealer code. Dealers are to take the steps necessary to ensure that the numbers are properly recorded on the label.

CREDIT

Credit for this campaign will be issued upon receipt of a properly prepared warranty claim as follows:

Failed Parts Failure Labor Labor Sub- Description Part No. Allowance Code Operation Hours* Mat-Tow ----------- -------- --------- ---- --------- ------ ------- Replace Transaxle Assembly and add Transmission Fluid 8668057 ** 96 V5320 4.9 ***

* This labor time represents the actual time required to perform the correction. Dealers should apply for 0.1 additional hour for administrative allowance as "Other Labor Hours".

** The parts allowance should be the total of the current GMSPO Net plus 30% for the part(s) required for this repair, plus bulk material cost for Dexron 11 transmission fluid or equivalent. 4

*** Allowance for appropriate V.I.P. order charges.

Dear Cadillac Owner:

Records available to Cadillac Motor Car Company indicate you are the owner of a 1989 Fleetwood or De Ville.

General Motors has determined that your vehicle may have a transaxle in which the 4th gear clutch could fail (delaminate). This condition could result in the loss of 4th gear. Subsequent driving may cause eventual transaxle failure. To prevent this from occurring on your vehicle, please contact your Cadillac dealer to arrange for a service date to have this condition corrected. Your dealer will replace the transaxle in your vehicle. This service will be performed at no charge to you.

Instructions for making this correction have been sent to your Cadillac dealer. The labor time to install the transaxle is approximately five hours. Please allow additional time for your dealer to process your vehicle.

The enclosed Campaign Owner Identification Card identifies your vehicle. Presentation of this card to your dealer will assist in making the correction in the shortest possible time. If you have sold or traded your vehicle, please complete the postage-paid card and return it to us. This will assist us in assuring all affected vehicles have been corrected.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.