CAMPAIGN: DRIVER'S WINDOW SWITCH OVERHEATING

CONDITION GENERAL MOTORS HAS DETERMINED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY MAY EXIST IN SOME 1984 AND 1985 ELDORADO CONVERTIBLE MODELS. WATER OR SNOW DRIPPING ONTO THE DRIVER'S SIDE WINDOW SWITCH ASSEMBLIES MAY CAUSE AN ELECTRICAL SHORT WHICH CAN POTENTIALLY CAUSE THE SWITCHES TO OVERHEAT. THIS OVERHEATING MAY RESULT IN A FIRE IN THE DOOR PANEL AREA. DEALER ACTION TO CORRECT THIS CONDITION, DEALERS ARE TO REPLACE THE TWO WINDOW SWITCHES ON THE DRIVER'S SIDE DOOR ARMREST WITH NEW DESIGN SWITCHES. IN ADDITION, ON 1984 MODELS ONLY, DEALERS WILL REPLACE DRIVER'S SIDE WINDOW SWITCH CONNECTORS WITH NEW TYPE CONNECTORS. VEHICLES INVOLVED ALL 1984 AND 1985 ELDORADO CONVERTIBLES REQUIRE THIS CAMPAIGN (CADILLAC RECORDS INDICATE THAT A TOTAL OF 5,600 VEHICLES ARE AFFECTED). OWNER NOTIFICATION OWNERS OF VEHICLES AFFECTED BY THIS CAMPAIGN WILL BE NOTIFIED BY LETTER FROM CADILLAC MOTOR CAR DIVISION. A COPY OF THE OWNER LETTER IS ATTACHED. DEALER LIST A LIST OF VEHICLES INVOLVED IS ENCLOSED FOR YOUR FOLLOW-UP. THE LIST INCLUDES: (A) THOSE VEHICLES ORIGINALLY SOLD BY YOU, PROVIDING THE CURRENT OWNER IS LOCATED IN YOUR ZONE; AND, (B) THOSE VEHICLES ORIGINALLY SOLD OUTSIDE OF YOUR ZONE WHOSE CURRENT OWNER IS LOCATED IN YOUR AREA OF SALES/SERVICE RESPONSIBILITY. THIS LIST CONTAINS OWNER NAMES AND ADDRESSES OBTAINED FROM STATE MOTOR VEHICLE REGISTRATION RECORDS. THE USE OF SUCH MOTOR VEHICLE REGISTRATION DATA FOR ANY OTHER PURPOSE IS A VIOLATION OF LAW IN SEVERAL STATES. ACCORDINGLY, YOU ARE URGED TO LIMIT THE USE OF THIS LIST FOR THE FOLLOW-UP NECESSARY TO COMPLETE THIS CAMPAIGN. IF NO LIST IS ATTACHED, NONE OF THE INVOLVED VEHICLES ARE KNOWN TO BE IN YOUR AREA. DEALER CAMPAIGN RESPONSIBILITY DEALERS ARE TO SERVICE ALL VEHICLES INVOLVED IN THIS CAMPAIGN, AT NO CHARGE TO OWNERS, REGARDLESS OF MILEAGE, AGE OF VEHICLES, OR OWNERSHIP. WHENEVER A VEHICLE SUBJECT TO THIS CAMPAIGN IS TAKEN INTO USED CAR INVENTORY, DEALERS ARE TO TAKE THE STEPS NECESSARY TO BE SURE THE CAMPAIGN CORRECTION HAS BEEN MADE BEFORE RESELLING THE VEHICLE. IN ADDITION, DEALERS ARE TO PERFORM THE CAMPAIGN ON ALL AFFECTED VEHICLES AS THEY ARE BROUGHT IN FOR ANY KIND OF SERVICE. PARTS INFORMATION THE PARTS REQUIRED TO COMPLETE THIS CAMPAIGN SHOULD BE OBTAINED FROM THE PARTS DISTRIBUTION CENTERS OF GENERAL MOTORS SERVICE PARTS OPERATIONS (GMSPO). A DESCRIPTION IS PROVIDED BELOW: DESCRIPTION PART NUMBER QUANTITY REQUIRED PER VEHICLE WINDOW SWITCH ASSEMBLY 20683454 2 CONNECTOR-WINDOW SWITCH 12048027 2 (1984 MODELS ONLY) ASSEMBLY NOTE: PARTS WILL NOT BE AVAILABLE UNTIL JANUARY 5, 1988 FOR DEALER ORDERING. IF THERE IS DIFFICULTY OBTAINING THESE PARTS USING NORMAL ORDERING PROCEDURES, DEALERS MAY PLACE A C.I.O. USING ADVISE CODE "2" WITH NO SPECIAL INSTRUCTION CODE. THE PARTS MAY ALSO BE ORDERED ON A V.I.P. SYSTEM. IF ANY PROBLEMS ARE ENCOUNTERED IN OBTAINING THESE PARTS, PLEASE FOLLOW THE THREE STEP PROCEDURE AS OUTLINED IN THE GM PARTS POLICY AND PROCEDURE MANUAL, SECTION IV, PAGES 34 AND 35, AUGUST 1986 EDITION. SERVICE PROCEDURE 1. DISCONNECT NEGATIVE BATTERY CABLE. 2. REMOVE DRIVER'S SIDE ARMREST TRIM PLATE. 3. DISCONNECT BOTH CONNECTORS FROM WINDOW SWITCHES. 4. A. UNSCREW BOTH WINDOW SWITCHES FROM ESCUTCHEON. B. ATTACH NEW WINDOW SWITCHES TO ESCUTCHEON. 1985 MODELS, PROCEED TO STEP 6. 1984 MODELS, PROCEED TO STEP 5. 5. 1984 MODEL CONNECTOR REPLACEMENT A. THE CONNECTORS HAVE A BACK COVER (AWAY FROM SWITCH) WHICH IS HEAT STAKED IN PLACE. PRY THE BACK COVER FROM THE CONNECTOR TO EXPOSE THE TERMINALS, BEING CAREFUL NOT TO DAMAGE ANY METAL TERMINALS. THE METAL TERMINALS MAY NOW BE EASILY LIFTED FROM THE CONNECTOR. (SEE FIGURE 1). B. INSERT THE METAL TERMINALS INTO THE TWO NEW CONNECTORS (P/N 12048027) UNTIL EACH TERMINAL "CLICKS" INTO PLACE. (SEE FIGURE 2.) BE CERTAIN TO INSERT THE CORRECT TERMINALS INTO THE CORRECT CONNECTOR CAVITIES BY REFERRING TO THE TABLE BELOW AND FIGURE 3. FRONT WINDOW SWITCH CONNECTOR CAVITY WIRE COLOR CIRCUIT NO. A BLACK 150 B BROWN 165 C DARK BLUE 164 D TAN 167 E DARK BLUE/WHITE 166 F PINK 76 REAR WINDOW SWITCH CONNECTOR CAVITY WIRE COLOR CIRCUIT NO. A BLACK 150 B LIGHT GREEN 170 C PURPLE/WHITE 171 D DARK GREEN 168 E PURPLE 169 F PINK 76 6. CONNECT BOTH CONNECTORS TO SWITCHES. 7. INSTALL ARMREST TRIM PLATE. 8. RECONNECT NEGATIVE BATTERY CABLE. 9. INSTALL CAMPAIGN IDENTIFICATION LABEL. CAMPAIGN COMPLETION LABEL UPON COMPLETION OF THIS CAMPAIGN, A WHITE CAMPAIGN LABEL (CAT. NO. S-1015) SHOULD BE AFFIXED ON A CLEAN, DRY SURFACE OF THE RADIATOR SUPPORT TIE BAR IN AN AREA CLEARLY VISIBLE WHEN THE HOOD IS RAISED. EACH LABEL PROVIDES SPACE TO PRINT IN INK (OR TYPE) CAMPAIGN NUMBER 85-C-4 AND YOUR FIVE-DIGIT CADILLAC DEALER CODE. DEALERS ARE TO TAKE THE STEPS NECESSARY TO ENSURE THE NUMBERS ARE PROPERLY RECORDED ON THE LABEL. CREDIT CREDIT FOR THIS CAMPAIGN WILL BE ISSUED ON RECEIPT OF A PROPERLY PREPARED WARRANTY CLAIM WHICH INCLUDES INFORMATION FROM ONE OF THE FOLLOWING LABOR OPERATIONS: FAILED PARTS FAILURE LABOR LABOR* DESCRIPTION PART NO. ALLOWANCE CODE OPERATION HOURS REPLACE TWO 20683454 ** 96 V4300 .6 CONNECTORS AND TWO WINDOW SWITCHES (1984 MODEL) REPLACE TWO 20683454 ** 96 V4301 .3 WINDOW SWITCHES (1985 MODEL) * THIS LABOR TIME REPRESENTS THE ACTUAL TIME REQUIRED TO PERFORM THE CORRECTION. DEALERS SHOULD APPLY FOR 0.1 ADDITIONAL HOUR FOR ADMINISTRATIVE ALLOWANCE AS "OTHER LABOR HOURS". **THE PARTS ALLOWANCE SHOULD BE THE TOTAL OF THE CURRENT GMSPO NET PLUS 30% FOR THE PART(S) REQUIRED FOR THIS REPAIR. SERVICE DEPARTMENT CADILLAC MOTOR CAR DIVISION GENERAL MOTORS CORPORATION

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.