GM Service Manual Online
For 1990-2009 cars only

WINS PROCESSING CONSOLIDATION OF PAPER CLAIMS

SUBJECT: WINS PROCESSING CONSOLIDATION OF PAPER CLAIMS (WARRANTY, TRANSPORTATION, AND DEBITS)

All Cadillac transportation and warranty claims submitted for payment on paper will be input into the uniform claim processing at the following EDS facility beginning the week of August 23, 1993:

EDS Data Entry and Preparation Mail Stop 1018 905 Southland Lansing, MI 48910

Non-DCS dealerships, fleet agencies, allied divisions, and field personnel should mail all paper warranty and transportation claim documents to the EDS Lansing address effective August 15,1993. Claims sent to any other address may experience a delay in processing time.

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.