CADILLAC ESSENTIAL TOOL LISTINGS

SUBJECT: INFORMATION ON CADILLAC ESSENTIAL TOOL LISTINGS

MODELS: 1992-96 CADILLAC MODELS

********************************************************************** IMPORTANT: 'GM OF CANADA' DEALERS AND 'NAES' DEALERS ARE NOT AUTHORIZED TO UTILIZE THIS SERVICE BULLETIN. **********************************************************************

THIS BULLETIN PROVIDES IMPORTANT INFORMATION REGARDING ESSENTIAL SERVICE TOOLS. IT HAS BEEN PREPARED IN RESPONSE TO A RECOMMENDATION BY THE CADILLAC NATIONAL SERVICE MANAGER COUNCIL TO PROVIDE SERVICE PERSONNEL WITH MORE DETAILED INFORMATION FROM WHICH TO BUDGET FOR AND INVENTORY ESSENTIAL TOOLS.

THE ATTACHMENTS PROVIDE A COMPLETE LISTING OF ESSENTIAL SERVICE TOOLS THAT HAVE BEEN SHIPPED TO CADILLAC DEALERS IN 1992-96 MODEL YEARS. YOU MAY USE THESE LISTINGS TO INVENTORY YOUR ESSENTIAL TOOLS. IF NECESSARY, ORDERS FOR ADDITIONAL OR REPLACEMENT TOOLS CAN BE PLACED BY CALLING 1-800-345-2233.

THE ESSENTIAL TOOL PACKAGE FOR THE UPCOMING 1997 MODEL YEAR IS CURRENTLY UNDER DEVELOPMENT. EVERY EFFORT IS BEING MADE TO HOLD TOOL COSTS TO A MINIMUM BUT YOU CAN ANTICIPATE THAT THERE WILL BE A SUBSTANTIAL TOOL PACKAGE FOR THE 1997 MODELS. FOR EXAMPLE, AUTHORIZED CATERA DEALERS WILL RECEIVE A VARIETY OF NEW TOOLS TO SERVICE THE NEW CATERA. ADDITIONALLY, ALL CADILLAC DEALERS WILL RECEIVE THE NEW TECH 2 SCAN TOOL AND A R134A RECOVERY STATION ALONG WITH A FEW OTHER TOOLS. TO ASSIST YOU IN PLANNING FOR THE EXPENSE ASSOCIATED WITH 1997 MODEL YEAR TOOLS, THE FOLLOWING ESTIMATES CAN BE USED FOR BUDGET PURCHASES.

DEALER TYPE COST ESTIMATE

AUTHORIZED CATERA DEALER $7000*

ALL OTHER DEALERS $3500*

* IF YOU ARE LOCATED IN A STATE THAT ACTUALLY IMPLEMENTS AN IM240 EMISSIONS TEST PROGRAM DURING THE 1996 CALENDER YEAR, THEN YOUR DEALERSHIP WILL RECEIVE ADDITIONAL IM240 RELATED ESSENTIAL TOOLS IN THE RANGE OF $4300-$5800 WITH COSTS DEPENDING ON THE COMPLEXITY OF THE TESTS YOUR STATE ELECTS TO PERFORM.

ESSENTIAL TOOLS ARE A VALUABLE ASSET AND HELP ENSURE YOUR ABILITY TO PROVIDE QUALITY SERVICE. BE SURE TO PERIODICALLY INVENTORY YOUR TOOLS AND REPLACE MISSING OR DAMAGED ITEMS. QUESTIONS REGARDING CADILLAC ESSENTIAL TOOLS CAN BE DIRECTED TO GARY BREMER ON 810-492-4714.

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GENERAL MOTORS BULLETINS ARE INTENDED FOR USE BY PROFESSIONAL TECHNICIANS, NOT A "DO-IT-YOURSELFER". THEY ARE WRITTEN TO INFORM THOSE TECHNICIANS OF CONDITIONS THAT MAY OCCUR ON SOME VEHICLES, OR TO PROVIDE INFORMATION THAT COULD ASSIST IN THE PROPER SERVICE OF A VEHICLE. PROPERLY TRAINED TECHNICIANS HAVE THE EQUIPMENT, TOOLS, SAFETY INSTRUCTIONS AND KNOW-HOW TO DO A JOB PROPERLY AND SAFELY. IF A CONDITION IS DESCRIBED, DO NOT ASSUME THAT THE BULLETIN APPLIES TO YOUR VEHICLE, OR THAT YOUR VEHICLE WILL HAVE THAT CONDITION. SEE A GENERAL MOTORS DEALER SERVICING YOUR BRAND OF GENERAL MOTORS VEHICLE FOR INFORMATION ON WHETHER YOUR VEHICLE MAY BENEFIT FROM THE INFORMATION.

COPYRIGHT 1996 GENERAL MOTORS CORPORATION. ALL RIGHTS RESERVED.