Subject: | 04014C -- Engine Fuel Rail - Replace |
Models: | 1995-1997 Cadillac DeVille Concours, Seville, Eldorado |
1996-1997 Cadillac DeVille |
Equipped with 4.6L V8 (RPO LD8 - VIN Y; RPO L37 - VIN 9) Engine |
1995-1997 Oldsmobile Aurora |
Equipped with 4.0L V8 (RPO L47 - VIN C) Engine |
THIS BULLETIN IS BEING REVISED TO ADD 1997 CADILLAC MODEL VEHICLES. PLEASE DISCARD SAFETY RECALL BULLETIN NUMBER 04014B, DATED SEPTEMBER 2004.
General Motors has decided that a defect which relates to motor vehicle safety exists in all 1995-1997 Cadillac DeVille Concours, Seville and Eldorado, 1996-1997 Cadillac DeVille; and 1995-1997 Oldsmobile Aurora model vehicles. These vehicles have a condition in which the original equipment nylon tubing used in the fuel rail construction may degrade and crack. Additionally, the 1995 Oldsmobile Aurora uses a unique underhood fuel return line that may crack at unusually high rates. Cracking of the fuel rail can result in a fuel leak into the engine compartment. The operator may experience fuel odor and possibly engine stalling due to loss of fuel pressure to the engine. If this event were to occur, and if an ignition source were present, an engine compartment fire could occur.
Dealers are to inspect and, if necessary, replace the engine fuel rail with a new stainless steel fuel rail. Dealers will also replace the chassis fuel lines on 1995 Oldsmobile Aurora model vehicles.
Involved are all 1995-1997 Cadillac DeVille Concours, Seville and Eldorado, 1996-1997 Cadillac DeVille; and 1995-1997 Oldsmobile Aurora model vehicles; and built within these VIN breakpoints:
Year | Division | Model | From | Through |
---|---|---|---|---|
1995 | Cadillac | DeVille Concours | SU200002 | SU309069 |
1995 | Cadillac | Seville | SU800001 | SU838932 |
1995 | Cadillac | Eldorado | SU600001 | SU625230 |
1996 | Cadillac | DeVille | TU200001 | TU311280 |
1996 | Cadillac | Seville | TU800001 | TU838241 |
1996 | Cadillac | Eldorado | TU600004 | TU620816 |
1997 | Cadillac | DeVille | VU200001 | VU830483 |
1997 | Cadillac | Seville | VU800001 | VU845283 |
1997 | Cadillac | Eldorado | VU600001 | VU833269 |
1995 | Oldsmobile | Aurora | S4100001 | S4147771 |
1996 | Oldsmobile | Aurora | T4100001 | T4124133 |
1997 | Oldsmobile | Aurora | V4100001 | V4127927 |
Important: Dealers should confirm vehicle eligibility through GMVIS (GM Vehicle Inquiry System) before beginning recall repairs.
For dealers with involved vehicles, a Campaign Initiation Detail Report containing the complete Vehicle Identification Number, customer name and address data has been prepared and will be loaded to the GM DealerWorld, Recall Information website. Dealers that have no involved vehicles currently assigned will not have a report available in GM DealerWorld.
For dealers with involved vehicles, a Campaign Initiation Detail Report containing the complete Vehicle Identification Number, customer name and address data has been prepared and is being furnished to involved dealers. Dealers that have no involved vehicles currently assigned will not receive a report with the recall bulletin.
The Campaign Initiation Detail Report may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this program.
Important: An initial supply of parts required to complete this recall will be pre-shipped to involved dealers of record. The pre-shipment for 1995 Cadillacs began the week of July 26, 2004. The pre-shipment for 1996 Cadillacs began the week of August 30, 2004. The pre-shipment for 1997 Cadillacs is scheduled to begin the week of September 20, 2004. The pre-shipment for 1996-97 Oldsmobiles began the week of May 24, 2004. The pre-shipment for 1995 Oldsmobile is scheduled to begin the week of August 23, 2004. All pre-shipments will be approximately 15% of each dealer's involved vehicles. Pre-shipped parts will be charged to dealer's open parts account.
Additional parts, if required, are to be obtained from General Motors Service Parts Operations (GMSPO). Please refer to your "involved vehicles listing" before ordering parts. Normal orders should be placed on a DRO=Daily Replenishment Order. In an emergency situation, parts should be ordered on a CSO=Customer Special Order.
Part Number | Description | Qty |
---|---|---|
12583147 | Rail Kit, M/Port F/Injn Fuel (1995-96 Cadillac) | 1 |
17800051 | Seal Kit, M/Port F/Injr (1995 Cadillac) | 1 |
12583148 | Rail Kit, M/Port F/Injn Fuel (1997 Cadillac) | 1 |
17800053 | Seal Kit, M/Port F/Injr (1996-97 Cadillac) | 1 |
12583146 | Rail Kit, M/Port F/Injn Fuel (1995 Oldsmobile) | 1 |
17800050 | Seal Kit, M/Port F/Injr (1995 Oldsmobile) | 1 |
10384811 | Pipe Kit, F/Injn Fuel Feed & Rtn (1995 Oldsmobile) | 1 |
12583145 | Rail Kit, M/Port F/Injn Fuel (1996-97 Oldsmobile) | 1 |
17800052 | Seal Kit, M/Port F/Injr (1996-97 Oldsmobile) | 1 |
8919354 | Conduit, Plastic | 6 ft |
12345579 | Grease, Dielectric Silicone (1 oz) | As needed |
Important: The service procedure contained in this recall is different from the service procedure found in the appropriate service manual. As a result, the labor time allowance has been revised to correspond with this new service procedure. In the near future the service manual and labor time guide will be updated with this new information.
2.1. | If the fuel rail has the words "GM213M Type F" or "M-Bond" written on the tubing with a dot ink-jet type white/yellow printing, it is a service fuel rail with the M-Bond tubing and does not need replacement. Submit a claim for inspect only and close the recall. |
2.2. | If the fuel rail is a stainless steel material, it is a service fuel rail and does not need replacement. Submit a claim for inspect only and close the recall. |
2.3. | If the words "GM213M Type F" or "M-Bond" are not clearly readable on the tubing or the rail is not constructed of stainless steel, the fuel rail requires replacement. Continue with the fuel rail removal and replacement procedure. |
• | J 34730-1A Fuel Pressure Gauge |
• | J 37088-A Fuel Line Disconnect Tool Set |
• | J 41081 Injector Remover |
Notice: Do NOT remove the air cleaner assembly, intake air duct, throttle body or EGR pipe. The replacement fuel rail does not require the removal of these components due to the revised design. Removal of components not necessary for this procedure will require replacement of damaged gaskets and EGR pipe.
Caution: Before servicing any electrical component, the ignition key must be in the OFF or LOCK position and all electrical loads must be OFF, unless instructed otherwise in these procedures. If a tool or equipment could easily come in contact with a live exposed electrical terminal, also disconnect the negative battery cable. Failure to follow these precautions may cause personal injury and/or damage to the vehicle or its components.
Caution:
• Relieve the fuel system pressure before servicing fuel system components
in order to reduce the risk of fire and personal injury. • After relieving the system pressure, a small amount of fuel may be released
when servicing the fuel lines or connections. In order to reduce the chance of personal
injury, cover the regulator and the fuel line fittings with a shop towel before disconnecting.
This will catch any fuel that may leak out. Place the towel in an approved container
when the disconnection is complete.
9.1. | Wrap a shop towel around test port connection while connecting gage to avoid spillage. |
9.2. | Connect the gage to the test port connection. |
9.3. | Install the bleed hose into an approved container. |
9.4. | Open bleed valve to bleed system pressure. |
9.5. | Drain any fuel remaining in the J 34730-1A into an approved container. |
Important: Steps 12-18 MY1995-96 Cadillac ONLY.
Caution: Wear safety glasses when using compressed air, as flying dirt particles may cause eye injury.
Important: Step 20 MY1995-97 Cadillac ONLY.
Important: Steps 24-29 MY1995-97 Cadillac ONLY.
Important: Steps 30-34 MY1995-97 Aurora ONLY)
Important: Step 35 MY1997 Cadillac ONLY)
Important: Steps 38-41 MY1997 Cadillac ONLY.
Important: Steps 42-47 MY 1995-97 Cadillac ONLY)
Important: Steps 48-51 MY 1995-97 Aurora ONLY.
Notice: Use the correct fastener in the correct location. Replacement fasteners must be the correct part number for that application. Fasteners requiring replacement or fasteners requiring the use of thread locking compound or sealant are identified in the service procedure. Do not use paints, lubricants, or corrosion inhibitors on fasteners or fastener joint surfaces unless specified. These coatings affect fastener torque and joint clamping force and may damage the fastener. Use the correct tightening sequence and specifications when installing fasteners in order to avoid damage to parts and systems.
Tighten
Tighten the grounding harness to 25 N·m
(18 lb ft).
Notice:
• Remove the fuel rail assembly carefully in order to prevent damage to
the injector electrical connector terminals and the injector spray tips. Support the
fuel rail after the fuel rail is removed in order to avoid damaging the fuel rail
components. • Cap the fittings and plug the holes when servicing the fuel system in
order to prevent dirt and other contaminants from entering open pipes and passages.
Important: Step 58 MY1995-97 Cadillac ONLY.
The following procedure is for replacing the fuel lines from the fuel rail on the engine back to and including the fuel filter under the vehicle. The new fuel lines come complete with all necessary retainers. It applies only to the 1995 Oldsmobile Aurora and is based on the fuel rail being replaced at the same time. Therefore the steps or procedures for relieving fuel pressure, disconnecting the lines from the fuel rail, etc., can be found in the fuel rail replacement section of this recall bulletin.
Notice: When lowering the cradle in the next step, pay close attention to the intermediate steering shaft between the steering gear and the steering column. Do not allow the engine and cradle to be supported by the shaft.
Important: Do NOT bend the new fuel lines when installing in the next step.
Caution: In order to reduce the risk of fire and personal injury, before connecting fuel pipe fittings, always apply a few drops of clean engine oil to the male pipe ends. This will ensure proper reconnection and prevent a possible fuel leak. During normal operation, the O-rings located in the female connector will swell and may prevent proper reconnection if not lubricated.
Tighten
Tighten the flare nut to 30 N·m (22 lb ft).
Tighten
Tighten the bolt to 9 N·m (7 lb ft).
Tighten
Tighten to 50 N·m (37 lb ft).
Tighten
Tighten to 100 N·m (74 lb ft).
Tighten
Tighten to 35-45 N·m (47-61 lb ft).
Tighten
Tighten the nuts to 140 N·m (100 lb ft).
Tighten
Tighten to 11 N·m (96 lb in).
Caution: In order to reduce the risk of fire and personal injury, before connecting fuel pipe fittings, always apply a few drops of clean engine oil to the male pipe ends. This will ensure proper reconnection and prevent a possible fuel leak. During normal operation, the O-rings located in the female connector will swell and may prevent proper reconnection if not lubricated.
Notice:
• Do not use compressed air to test or clean a fuel pressure regulator.
Excessive air pressure can damage the fuel pressure regulator. • Do not immerse the fuel pressure regulator in a cleaning solvent in order
to prevent damage to the regulator. • Use ONLY clean engine oil to lubricate O-rings. In order to prevent damage
to the fuel pressure regulator, do NOT use any other type of lubricant.
1.1. | Remove the fuel pressure regulator retaining clip (3). |
1.2. | Lift, twist and remove the fuel rail regulator (6) from the fuel rail socket. |
2.1. | Install the NEW O-ring back-up (1) onto the fuel pressure regulator. |
2.2. | Coat the NEW large O-ring (2) with clean engine oil and install onto the fuel regulator. |
2.3. | Install thew NEW regulator filter screen (3) onto the fuel regulator. |
2.4. | Coat the NEW small O-ring (4) with clean engine oil and install onto the fuel regulator. |
3.1. | Insert the assembled fuel pressure regulator (1) into the fuel rail socket using a turning motion to properly seat the O-rings. |
3.2. | Install the NEW fuel pressure regulator retaining clip (2). |
4.1. | Spread and release the fuel injector clip from the old fuel rail assembly. |
4.2. | Remove the fuel injector assembly (1). |
4.3. | Remove the upper (3) and lower (2) fuel injector O-rings. |
Important: Use ONLY clean engine oil to lubricate O-rings. Do NOT use any other type of lubricant or grease. |
4.4. | Coat with clean engine oil the NEW O-rings and install onto the fuel injector assembly. |
4.5. | Install the fuel injector assembly into the same location on the NEW fuel rail assembly with the wiring harness connector facing outboard direction. |
4.6. | Install the NEW fuel injector clip onto the NEW fuel rail assembly. |
4.7. | Repeat Steps 4.1 through 4.6 on the remaining fuel injectors. |
Important: Step 5 MY 1995-97 Aurora ONLY.
1.1. | Align the fuel injectors to the fuel injector bores in the intake manifold. |
1.2. | Align the fuel injector assembly bracket to the engine lift bracket (Aurora); or EGR valve stud (Cadillac). |
1.3. | Apply pressure to fuel rail assembly to seat fuel injectors into fuel injector bores in the intake manifold. |
Notice: Use the correct fastener in the correct location. Replacement fasteners must be the correct part number for that application. Fasteners requiring replacement or fasteners requiring the use of thread locking compound or sealant are identified in the service procedure. Do not use paints, lubricants, or corrosion inhibitors on fasteners or fastener joint surfaces unless specified. These coatings affect fastener torque and joint clamping force and may damage the fastener. Use the correct tightening sequence and specifications when installing fasteners in order to avoid damage to parts and systems.
Important: Steps 2-8 MY1995-97 Cadillac ONLY.
Tighten
Tighten the nut retaining the fuel rail assembly
bracket to the EGR stud to 8 N·m (71 lb in).
Tighten
Tighten the fuel injector sight shield studs to
12 N·m (106 lb in).
Important: Steps 9-10 MY1997 Cadillac ONLY).
Important: Steps 11-15 MY1995-97 Aurora ONLY.
Tighten
Tighten the fuel rail injector sight shield studs
to 12 N·m (106 lb in).
Tighten
Tighten the fuel rail assembly bracket bolt to 6 N·m
(53 lb in).
Important: Conduit installed in next step may be obtained locally if conduit ID and underhood temperature specifications are equivalent.
• | Between the spark plug boot and the retainer in the center of the intake manifold, add a 300 mm (12 in) section of conduit on each of the left side spark plug wires. |
• | Between the retainer in the center of the intake manifold and the conduit already installed, add the following sections of conduit on each left side spark plug wires: |
- | 230 mm (9 in) on the number 2 spark plug wire |
- | 150 mm (6 in) on the number 4 spark plug wire |
- | 110 mm (4.5 in) on the number 6 and 8 spark plug wire |
Important: Step 18 MY1995-97 Aurora ONLY.
Notice: If necessary, remove rust or burrs from the fuel pipes with an emery cloth. Use a radial motion with the fuel pipe end in order to prevent damage to the O-ring sealing surface. Use a clean shop towel in order to wipe off the male tube ends. Inspect all the connections for dirt and burrs. Clean or replace the components and assemblies as required.
Caution: In order to reduce the risk of fire and personal injury, before connecting fuel pipe fittings, always apply a few drops of clean engine oil to the male pipe ends. This will ensure proper reconnection and prevent a possible fuel leak. During normal operation, the O-rings located in the female connector will swell and may prevent proper reconnection if not lubricated.
Important: Steps 23-30 MY1995-97 Cadillac ONLY.
Tighten
Tighten the cruise control servo bracket bolts to
12 N·m (106 lb in).
Tighten
Tighten the negative cable bolt to 15 N·m
(11 lb ft).
33.1. | Turn the ignition switch ON for 2 seconds. |
33.2. | Turn the ignition switch OFF for 10 seconds. |
33.3. | Turn the ignition switch ON. |
33.4. | Check for fuel leaks. |
33.5. | Start the vehicle and allow engine to reach operating temperature while observing for fuel leaks. |
Tighten
Tighten the fuel injector sight shield nuts to 3 N·m
(27 lb in).
All customer requests for reimbursement for previous repairs for the recall condition will be handled by the Customer Assistance Center, not by dealers.
A General Motors Product Recall Customer Reimbursement Procedure Form is included with the customer letter.
Important: Refer to the GM Service Policies and Procedures Manual, section 6.1.12, for specific procedures regarding customer reimbursement and the form.
Submit a Product Recall Claim with the information indicated below:
Repair Performed | Part Count | Part No. | Parts Allow | CC-FC | Labor Op | Labor Hours | Net Item |
---|---|---|---|---|---|---|---|
Inspect engine fuel rail, no replacement required | N/A | N/A | N/A | MA-96 | V1148 | 0.2 | N/A |
Replace 1995 Aurora fuel chassis lines (includes relieving fuel pressure, etc.) |
|
|
|
|
| Add: 0.9 |
|
Inspect and replace engine fuel rail | -- | -- | * | MA-96 | V1149 | 1.0 | ** |
Replace 1995 Aurora fuel chassis line (relieving fuel pressure, etc. included in fuel rail replacement time) |
|
|
|
|
| Add: 0.8 |
|
Customer Reimbursement (US CAC Only) | N/A | N/A | N/A | MA-96 | V1150 | N/A | *** |
* -- The "Parts Allowance" should be the sum total of the current GMSPO Dealer net price plus applicable Mark-Up or Landed Cost Mark-Up (for IPC) for the fuel rail/seal kits/chassis line needed to complete the repair. ** -- The amount identified in the "Net Item" column should represent the sum total of the current GMSPO Dealer net price plus applicable Mark-Up or Landed Cost Mark-Up (for IPC) for the cost for shop supplies needed to perform the required repairs. *** - The amount identified in the "Net Item" column should represent the dollar amount reimbursed directly to the customer through the Customer Assistance Center. |
Note: Canadian dealers should refer to the Canadian distribution of the bulletin for detailed claim information.
Refer to the General Motors WINS Claims Processing Manual for details on Product Recall Claim Submission.
General Motors will notify customers of this recall on their vehicle (see copy of customer letter included with this bulletin).
The US National Traffic and Motor Vehicle Safety Act provides that each vehicle which is subject to a recall of this type must be adequately repaired within a reasonable time after the customer has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as soon as possible. In the recall notification letters, customers are told how to contact the US National Highway Traffic Safety Administration if the recall is not completed within a reasonable time.
All unsold new vehicles in dealers' possession and subject to this recall MUST be held and inspected/repaired per the service procedure of this recall bulletin BEFORE customers take possession of these vehicles.
Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A copy of the customer letter is provided in this bulletin for your use in contacting customers. Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the recall correction has been made before selling or releasing the vehicle.
If you have paid to have this recall condition corrected prior to receiving this notification, you may be eligible to receive reimbursement.
Requests for reimbursement may include parts, labor, fees and taxes. Reimbursement may be limited to the amount the repair would have cost if completed by an authorized General Motors dealer.
Your claim will be acted upon within 60 days of receipt.
If your claim is:
• | Approved, you will receive a check from General Motors. |
• | Denied, you will receive a letter from General Motors with the reason(s) for the denial, or |
• | Incomplete, you will receive a letter from General Motors identifying the documentation that is needed to complete the claim and offered the opportunity to resubmit the claim when the missing documentation is available. |
Please follow the instructions on the Claim Form provided on the reverse side to file a claim for reimbursement. If you have questions about this reimbursement procedure, please call the toll-free telephone number provided at the bottom of the form. If you need assistance with any other concern, please contact the appropriate Customer Assistance Center at the number listed below. The Customer Assistance Center hours of operation are from 8:00 AM - 11:00 PM eastern standard time Monday through Friday
Division | Number | Text Telephones (TTY) |
---|---|---|
Oldsmobile | 1-800-630-6537 | 1-800-833-6537 |
Cadillac | 1-866-982-2339 | 1-800-833-2622 |
Puerto Rico - English | 1-800-496-9992 |
|
Puerto Rico - Español | 1-800-496-9993 |
|
Virgin Islands | 1-800-496-9994 |
|
THIS SECTION TO BE COMPLETED BY CLAIMANT | |||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Date Claim Submitted:
17-Digit Vehicle Identification Number (VIN):
Mileage at Time of Repair:
Date of Repair:
Claimant Name (please print):
Street Address or PO Box Number:
City, State, ZIP Code:
Daytime Telephone Number (include Area Code):
Evening Telephone Number (include Area Code):
Amount of Reimbursement Requested: $
THE FOLLOWING DOCUMENTATION MUST ACCOMPANY THIS CLAIM FORM Original or clear copy of all receipts, invoices and/or repair orders that show:
My signature to this document attests that all attached documents are genuine and I request reimbursement for the expense I incurred for the repair covered by this special policy. Claimant's Signature:
|
Please mail this claim form and the required documents to:
General Motors Corporation
P.O. Box 33170
Detroit, MI 48232-5170
All recall reimbursement questions should be directed to the following number: 1-800-204-0261.
October 2004Dear General Motors Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
General Motors has decided that a defect which relates to motor vehicle safety exists in all 1995-1997 Cadillac DeVille Concours, Seville, Eldorado, 1996-97 Cadillac DeVille; and 1995-1997 Oldsmobile Aurora model vehicles. These vehicles have a condition in which the original equipment nylon tubing used in the fuel rail construction may degrade and crack. Additionally, the 1995 Oldsmobile Aurora uses a unique underhood fuel return line that may crack at unusually high rates. Cracking of the fuel rail can result in a fuel leak into the engine compartment. The operator may experience fuel odor and possibly engine stalling due to loss of fuel pressure to the engine. If this event were to occur, and if an ignition source were present, an engine compartment fire could occur.
Your dealer will inspect and, if necessary, replace the engine fuel rail with a new stainless steel fuel rail. Oldsmobile dealers will also replace the chassis fuel lines on 1995 Oldsmobile Aurora model vehicles. This service will be performed for you at no charge .
This service correction will take approximately one hour, and the service correction for the 1995 Oldsmobile Aurora will take an additional 50 minutes. However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time.
To limit any possible inconvenience, we recommend that you contact your Oldsmobile dealer as soon as possible to schedule an appointment for this repair. By scheduling an appointment, your dealer can ensure that the necessary parts will be available on your scheduled appointment date.
Should your dealer be unable to schedule a service date within a reasonable time, you should contact the appropriate Customer Assistance Center at the number listed below.
Division | Number | Text Telephones (TTY) |
---|---|---|
Oldsmobile | 1-800-630-6537 | 1-800-833-6537 |
Cadillac | 1-866-982-2339 | 1-800-833-2622 |
Puerto Rico - English | 1-800-496-9992 |
|
Puerto Rico - Español | 1-800-496-9993 |
|
Virgin Islands | 1-800-496-9994 |
|
If, after contacting the appropriate customer assistance center, you are still not satisfied that we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street SW, Washington, DC 20590 or call 1-888-327-4236.
The enclosed customer reply form identifies your vehicle. Presentation of this form to your dealer will assist in making the necessary correction in the shortest possible time. If you no longer own this vehicle, please let us know by completing the form and mailing it back to us.
The enclosed form explains what reimbursement is available and how to request reimbursement if you have paid for repairs for the recall condition.
More information about this recall (including answers to frequently asked questions) is available online at the Owner Center at My GMLink. This free online service offers vehicle and ownership related information and tools tailored to your specific vehicle. To join, visit www.mygmlink.com and enter your vehicle's 17-character vehicle identification number (VIN) shown on the enclosed form to get the most personalized information for your vehicle.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products.
General Motors Corporation
Enclosure
04014B