GM Service Manual Online
For 1990-2009 cars only

Lock System Does Not Unlock for Cadillac Escalade 1999

Cause

Action

The shaft assembly is damaged.

Repair or replace the shaft as needed. Refer to Steering Shaft, Lower Bearing, and Jacket - Disassemble - Off Vehicle .

The shear bolts are damaged.

Replace the shear bolts.

The housing assembly is damaged.

Replace the housing assembly. Refer to Steering Column Jacket - Assemble - Off Vehicle .

The brake transmission shift interlock (BTSI) system is damaged.

Repair or replace the BTSI as needed. Refer to Automatic Transmission Shift Lock Control Disassemble - Off Vehicle or Automatic Transmission Shift Lock Control Assemble - Off Vehicle .

The ignition switch assembly is damaged.

Replace the ignition switch assembly. Refer to Ignition and Key Alarm Switch Assembly - Assemble - Off Vehicle .

The park lock cable is not adjusted properly.

Adjust the park lock cable. Refer to Park Brake Cable Service/Adjustment .

The shift lever is not in the P position.

Place the gear shift in the P position.

The key is incorrect, bent, or twisted.

Replace the key. Refer to Key and Lock Cylinder Coding in General Information.