| Subject: | Information On Inadvertent Steering Wheel Control (SWC) Button Press Causing Radio Anomalies |
| Models: | 2009 and Prior GM Passenger Cars and Trucks (Including Saturn) |
| 2009 and Prior HUMMER H2, H3 Models |
| All Vehicles with Steering Wheel Controls |
This bulletin is being issued to provide a recommendation for vehicles with a customer concern of the radio station tuning changing by itself, volume changing by itself, radio changing by itself, or radio muting or going silent when driving and turning
the steering wheel.
The switches on the right hand side of the steering wheel are easily pressed and may inadvertently be pressed when turning the steering wheel.
These concerns may be affected by the location of the steering wheel controls.
Recommendation
Do Not Replace The Radio
- Please determine that the switch controls on the steering wheel are functioning correctly.
- Ask the customer if their hand was in close proximity to the steering wheel controls when the condition happened. Explain to the customer that bumping the controls would have caused this undesired action. Explain to the customer the proper use and
function of the steering wheel controls.
