Subject: | Center Console Cup Holder Door and/or Ashtray Door May Not Open When Center of Push Button is Depressed (Lube Buttons) |
Models: | 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT |
Some customers may comment that the center console cup holder door and/or ashtray door may not open when the center of the push button is depressed. If the side or corner of the push button is depressed, the door will usually open.
This condition may be due to the lack of beeswax inside the push button or the wax may not be properly distributed.
Important: DO NOT use a screwdriver to pry the push button out or you may damage the door. Use a plastic trim stick when removing the push button.
Remove the push buttons and lube the inside of the buttons using the steps below.
• | If the wax is present, use a toothpick like tool and spread the wax evenly inside the button from end to end. |
Important: Apply a very small amount of lube. Too much lube may cause the button to stick or the lube to seep out. |
• | If there is no wax inside the button to spread, you may apply a very small amount of GM Super Lube® with PTFE, P/N 12371287 (in Canada, P/N 10953437) to the inside of the push button. |
Tip
The single tab on the push button faces the front edge of the door.
For vehicles repaired under warranty, use:
Labor Operation | Description | Labor Time |
---|---|---|
C9836* | Lube Front Floor Console Door Push Buttons | 0.3 hr |
*This is a unique labor operation for bulletin use only. It will not be published in the Labor Time Guide. |