Service VME - Wet Carpeting Primarily in the Rear Passenger Area, But Can Extend to the Front Seating Areas

When servicing the vehicle with the VIN you entered, the following diagnosis might be helpful if the vehicle exhibits the described symptoms.

If water leak repairs have been attempted because of a wet carpet and the condition continues to exist, take the following steps:

1. Remove the "C" pillar inner trim on both sides of the vehicle.
2. A large rectangular opening provides access to a pocket at the lower end of the "C" pillar.
3. Check for water in the pocket.
4. If water is present, you will need to provide a drain path. One way of doing this is to obtain a piece of steel rod, approximately 18 inches long and push it through a seam of expandable sealer at the bottom of the pocket. The sealer is easily detectable as the end of the rod contacts it.

Please follow this diagnosis process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed. If these steps do not resolve the condition, please contact GM TAC for further diagnostic assistance. This diagnostic approach was developed for the vehicle with the VIN you entered and should not be automatically be used for other vehicles with similar symptoms.