Subject: | Service VME -- Midgate Glass Encapsulation Cracking Condition |
Models: | . |
When servicing the vehicle with the VIN you entered, the following diagnosis might be helpful if the vehicle exhibits the described symptoms.
Based on field input, customer comments of midgate glass leaks and or frame fractures are still being reported. Any truck build prior to 10/30/2001 may be suspect of a midgate glass encapsulation cracking condition. Service Parts Operations currently has removable midgate glass with new encapsulation material that will prevent cracks from occurring.
Please follow this diagnosis process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed. If these steps do not resolve the condition, please contact GM TAC for further diagnostic assistance. This diagnostic approach was developed for the vehicle with the VIN you entered and should not be automatically be used for other vehicles with similar symptoms.