Service VME - Rear Headphone Availability

When servicing the vehicle with the VIN you entered, the following diagnosis might be helpful if the vehicle exhibits the described symptoms.

Starting with the 2003 model year, the rear headphones will only be included in vehicles with GM installed DVD system RPO U42. Any 2003 vehicle build without the DVD system will not have the rear headphones in the vehicle. Obtaining rear headphones will now be the responsibility of the customer.

Please follow this diagnosis process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed. If these steps do not resolve the condition, please contact GM TAC for further diagnostic assistance. This diagnostic approach was developed for the vehicle with the VIN you entered and should not be automatically be used for other vehicles with similar symptoms.