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Advance Service Info - Tailgate Outer Panel Separation from Inner Support (Replace Complete Tailgate Assembly)

Subject:Tailgate Outer Panel Separation from Inner Support (Replace Complete Tailgate Assembly)

Models:2005 Cadillac Escalade EXT
2005 Chevrolet Avalanche

Attention: This correction should be performed on all vehicles currently in your inventory that are included in the Administrative Message (U.S.) or Dealer Communication (Canada) VIN list prior to sale or delivery. On October 19, 2004 via GM Administrative Message VSS20040297, a Stop Delivery Order was issued for certain 2005 model year Chevrolet Avalanche and Cadillac Escalade EXT vehicles. Completion of this repair removes the Stop Delivery Order and allows these vehicles to be released for sale.


Condition

Some vehicles may have a tailgate outer panel that is separating from the inner support.

Correction

Dealers are to replace the complete tailgate assembly. The tailgate part numbers listed in this bulletin are complete assemblies with the exception of the lock cylinder and handle bezel. The lock cylinder and bezel must be transferred from the original tailgate to the NEW tailgate.

Service Procedure

The following provides instruction for transferring the tailgate lock cylinder and bezel from the original tailgate to the NEW tailgate and then installing the NEW tailgate on the vehicle.

  1. Open the tailgate.

  2. Object Number: 814590  Size: SH
  3. Remove the two screws (1) attaching the top of the tailgate handle bezel to the tailgate.
  4. Close the tailgate and carefully release the two push-in fasteners attaching the bottom of the bezel to the tailgate.
  5. Remove and set aside the bezel.

  6. Object Number: 1537874  Size: SH
  7. Release (unhook) both tailgate support cables from the pickup box.
  8. Remove the tailgate from the vehicle.
  9. Install the NEW tailgate to the vehicle.
  10. Attach both tailgate support cables to the pick up box.
  11. Align the linkage on the lock cylinder to the opening in the lock and install the tailgate handle bezel to the tailgate.
  12. Firmly press the lower part of the bezel to engage the two retainers.
  13. Install the two screws.
  14. Tighten
    Tighten the two screws to 9 N·m (79 lb in).

  15. Close the tailgate and verify alignment and lock cylinder operation.

Parts Information

Part Number

Description

Qty

15219325

Tailgate Assembly (Cashmere Met. 15U) (Chevy)

1

15219326

Tailgate Assembly (Bermuda Blue 26U) (Chevy)

1

15219327

Tailgate Assembly (Black 41U) (Chevy)

1

15219328

Tailgate Assembly (Olympic White 50U) (Chevy)

1

15219329

Tailgate Assembly (Dark Spiral Gray 62U) (Chevy)

1

15219330

Tailgate Assembly (Victory Red 74U) (Chevy)

1

15219332

Tailgate Assembly (Dark Ming Blue 25U) (Chevy)

1

15219333

Tailgate Assembly (Sport Red Met. 63U) (Chevy)

1

15219334

Tailgate Assembly (Fine Silver Birch 59U) (Chevy)

1

15219336

Tailgate Assembly (Bermuda Blue 26U) (Cadillac)

1

15219337

Tailgate Assembly (Sport Red Met. 63U) (Cadillac)

1

15219338

Tailgate Assembly (Black 41U) (Cadillac)

1

15219339

Tailgate Assembly (White Diamond Pearl 98U) (Cadillac)

1

15219340

Tailgate Assembly (Fine Silver Birch 59U) (Cadillac)

1

Parts are currently available from GMSPO.

Warranty Information

Labor Operation

Description

Labor Time

Y0015

Replace Tailgate Assembly (includes transfer of lock cylinder and handle bezel)

0.2 hr