WARRANTY ADMIN. - GOODWRENCH SERVICE PLUS LIFETIME SERVICE. Cadillac Fleetwood 1994

SUBJECT: WARRANTY ADMINISTRATION -- GOODWRENCH SERVICE PLUS LIFETIME SERVICE GUARANTEE

MODELS: ALL MODELS - ALL YEARS

********************************************************************** IMPORTANT: 'GM OF CANADA' DEALERS AND 'NAES' DEALERS ARE NOT AUTHORIZED TO UTILIZE THIS SERVICE BULLETIN. **********************************************************************

THE INFORMATION IN THIS BULLETIN APPLIES TO ALL DIVISIONS EXCLUDING SATURN AND GM OF CANADA.

THE PURPOSE OF THIS BULLETIN IS TO EXPLAIN DETAILS OF THE LIFETIME SERVICE GUARANTEE (LSG).

LSG COVERAGE REQUIREMENTS:

THE GM VEHICLE OWNER AND ORIGINAL PURCHASER OF A COVERED PART MUST RETURN TO THE ORIGINAL SERVICING GM DEALERSHIP AND PRESENT REPAIR ORDER AND WARRANTY FOLDER.

ELIGIBLE PARTS:

O AIR CONDITIONING ACCUMULATORS O IGNITION WIRE SETS O AIR CONDITIONING COMPRESSORS O IGNITION MODULES O AIR CONDITIONING CONDENSERS O NEW/REMANUFACTURED GENERATORS O CV JOINT/BOOT SEAL KITS O NEW/REMANUFACTURED STARTER MOTORS O EGR VALVES O OXYGEN SENSORS O FUEL INJECTORS O SHOCK ABSORBERS/STRUTS O FUEL PUMPS O THROTTLE BODY INJECTORS O INDIVIDUAL IGNITION WIRES O WATER PUMPS O IGNITION COILS

GENERAL INFORMATION:

O LIFETIME SERVICE GUARANTEE IS ONLY AVAILABLE TO AND OFFERED BY PARTICIPATING GM GOODWRENCH SERVICE PLUS DEALERS/RETAILERS.

O PARTS WARRANTY HANDLING ALLOWANCE IS PER THE GENERAL MOTORS SERVICE POLICY AND PROCEDURES MANUAL - 40% FOR 1994 AND LATER MODEL YEARS, AND 30% FOR 1993 AND PRIOR YEARS.

O PARTS SOLD OVER THE COUNTER ARE NOT COVERED UNDER LSG.

O A CUSTOMER PAID REPAIR ORDER IS REQUIRED FOR FUTURE PART COVERAGE CONSIDERATION.

O PARTS INSTALLED ON VEHICLES IN DEALER INVENTORY (NEW OR USED) ARE NOT ELIGIBLE FOR LSG. ONLY A CUSTOMER PAID REPAIR BY THE ORIGINAL RETAIL PURCHASER.

O TOWING IS NOT COVERED UNDER THE LSG.

ANY QUESTIONS REGARDING THE LSG OR GSP SHOULD BE DIRECTED TO YOUR GMSPO REPRESENTATIVE.

FIGURES: 0 ATTACHMENTS: 0

GENERAL MOTORS BULLETINS ARE INTENDED FOR USE BY PROFESSIONAL TECHNICIANS, NOT A "DO-IT-YOURSELFER". THEY ARE WRITTEN TO INFORM THOSE TECHNICIANS OF CONDITIONS THAT MAY OCCUR ON SOME VEHICLES, OR TO PROVIDE INFORMATION THAT COULD ASSIST IN THE PROPER SERVICE OF A VEHICLE. PROPERLY TRAINED TECHNICIANS HAVE THE EQUIPMENT, TOOLS, SAFETY INSTRUCTIONS AND KNOW-HOW TO DO A JOB PROPERLY AND SAFELY. IF A CONDITION IS DESCRIBED, DO NOT ASSUME THAT THE BULLETIN APPLIES TO YOUR VEHICLE, OR THAT YOUR VEHICLE WILL HAVE THAT CONDITION. SEE A GENERAL MOTORS DEALER SERVICING YOUR BRAND OF GENERAL MOTORS VEHICLE FOR INFORMATION ON WHETHER YOUR VEHICLE MAY BENEFIT FROM THE INFORMATION.