CAMPAIGN:LOOSE FUEL TANK ATTACHMENT
U.S. Campaign Number Cross Reference
Chev Buick Cadillac 94-C-54 94-C-54 94-C-54
Models: 1994 Chevrolet Caprice 1994 Buick Roadmaster 1994 Cadillac Fleetwood
TO: ALL GENERAL MOTORS DEALERS
General Motors of Canada Limited has determined that a defect which relates to motor vehicle safety exists in certain 1994 Chevrolet Caprice, Buick Roadmaster and Cadillac Fleetwood model vehicles. These vehicles were shipped with fuel tank attachment strap fasteners below the specified torque. Under normal operating conditions, these "loose" fasteners could, in time, become completely detached. As the fasteners become detached, the operator may notice the fuel tank strap sagging below the normal vehicle silhouette, or while driving, may hear a "clunking" noise. If the operator was never alerted by these warnings, eventually the fuel tank could sag down to the point of striking something in the road or the road surface. This could result in fuel tank leak and possible under-vehicle fire.
To correct this condition, dealers are to torque the fuel tank strap fasteners to the proper specifications.
VEHICLES INVOLVED:
Involved are certain 1994 Chevrolet, Buick and Cadillac model built within the following VIN breakpoints:
Year Model Plant Plant Code From Through
1994 Chev Caprice Arlington "R" SOP RR190308 1994 Buick Roadmaster Arlington "R" SOP RR433507 1994 Cadillac Fleetwood Arlington "R" SOP RR726053
NOTE: PLEASE CHECK DCS SCREEN 45 OR YOUR V.I.N. LISTING BEFORE PERFORMING CAMPAIGN TO ENSURE THAT THE VEHICLE IS AFFECTED. ONLY AFFECTED VIN'S WILL BE PAID.
All affected vehicles have been identified by the VIN listing provided to involved dealers with this bulletin. Any dealer not receiving a listing was not shipped any of the affected vehicles.
DEALER CAMPAIGN RESPONSIBILITY:
All unsold new vehicles in dealer's possession and subject to this campaign must be held and inspected/repaired per the Service Procedure of this Campaign Bulletin before owners take possession of these vehicles.
Dealers are to perform this campaign on all involved vehicles at no charge to owners, regardless of kilometers traveled, age of vehicle, or ownership, from this time forward.
Owners of vehicles recently sold from your new vehicle inventory with no owner information indicated on the dealer listing, are to be contacted by the dealer, and arrangements made to make the required correction according to instructions contained in this bulletin. This could be done by mailing to such owners a copy of the owner letter accompanying this bulletin. Campaign follow-up cards should not be used for this purpose, since the owner may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this campaign is taken into your new or used vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.
CAMPAIGN PROCEDURE:
Refer to Section 4 of the Service Policies and Procedures Manual for the detailed procedure on handling Product Campaigns. Dealers are requested to complete the campaign on all transfers as soon as possible.
OWNER NOTIFICATION:
All owners of record at the time of campaign release are shown on the attached computer listing and have been notified by first class mail from General Motors (see copy of owner letter included with this bulletin). The listings provided are for campaign activity only and should not be used for any other purpose.
PARTS INFORMATION:
No parts are required to complete this campaign.
PARTS AND LABOUR CLAIM INFORMATION:
Credit for the campaign work performed will be paid upon receipt of a properly completed campaign claim card or DCS transmission in accordance with the following:
Repair Code Description Time Allowance
1A Torque Fuel Tank Strap Fasteners .3
Time allowance includes 0. 1 hour for dealer administrative detail associated with this campaign.
SERVICE PROCEDURE:
NOTICE:
Illustration on page 6C-9 of the 1994 B-Carline Service Manual (GMP/94B-l) may be useful in performing this procedure.
1. Raise and suitably support vehicle.
2. Using back-up wrench on the bolts, tighten the left and right rear fuel tank strap attachment bolt nuts to 25 N.m (18 lb. ft.).
3. Tighten the diagonal strap quickie bolt nut to 15 N.m (I 1 lb. ft.). 4
4. Tighten the right and left front vertical bolts to 32 N.m (24 lb. ft.).
5 .Lower vehicle.
6 .Install Campaign Identification Label.
INSTALLATION OF CAMPAIGN IDENTIFICATION LABEL
Clean surface of radiator upper mounting panel and apply a Campaign Identification Label. Make sure the correct campaign number is inserted on the label. This will indicate that the campaign has been completed.
General Motors of Canada bulletins are intended for use by professional technicians, NOT a "do-it- yourselfer." They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your General Motors dealer for information on whether your vehicle may benefit from the information.
Customer Support Department General Motors of Canada Limited
November 1994
Dear General Motors Customer:
General Motors of Canada Limited has determined that a defect which relates to motor vehicle safety exists in certain 1994 Chevrolet Caprice, Buick Roadmaster and Cadillac Fleetwood model vehicles. These vehicles were shipped with fuel tank attachment strap fasteners below the specified torque. Under normal operating conditions, these "loose" fasteners could, in time, become completely detached. As the fasteners become detached, the operator may notice the fuel tank strap sagging below the normal vehicle silhouette, or while driving, may hear a "clunking" noise. If the operator was never alerted by these warnings, eventually the fuel tank could sag down to die point of striking something in the road or the road surface. This could result in fuel tank leak and possible under-vehicle fire.
To correct this condition, your dealer will torque the fuel tank strap fasteners to the proper specifications.
This service will be provided for you at no charge.
Please contact your GM dealer as soon as possible to arrange a service date.
If parts are required, ask your dealer for details regarding their availability. If parts are not in stock, they can be ordered before scheduling your service date.
This letter identifies your vehicle. Presentation of this letter to your dealer will assist their Service personnel in completing the necessary correction to your vehicle in die shortest possible time.
We are soy to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.
Customer Support Department General Motors of Canada Limited
4D38
JL:sl
General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.
