NEW 'DCS' WARRANTY CLAIM MEMO BLACK LABEL PARTS RETURN

As announced in Dealer Service Information bulletin 86-1-32, July, 1986, the new 'DCS' warranty claim memorandum will allow for much faster claim reconciliation. However, Black Label Part Return Requests will continue to be mailed to you as in the past. These request must be reviewed to assure no parts are scrapped which are required for product study, as outlined in DSIB 85-1-7, dated November, 1984. Therefore, do not scrap any defective parts until after you have reviewed the respective Black Label Parts Return Request or the 30 day retention period has elapsed.

This bulletin: 1) supercedes any previous instructions received from your zone representative or parts scrapper; and, 2) is applicable to self-scrapping dealers.

Please refer to the 1986 Policies and Procedures Manual, section 1.7.4, Disposition of Defective Material and 1.7.5 Material Requested for Inspection, found on pages 79-80. This bulletin shall constitute the written request required for your dealership to retain these parts for possible shipment to the department indicated on the request form. It should be noted that internal accountability through computer matching of requests to the actual receipt of parts has been implemented. Failure to comply with return requests could result in those parts and related labor being charged back to the dealer.

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.