Did you review the General Description and perform the necessary inspections?

Go to Step 2

Go to Symptoms - Suspension General Diagnosis

Verify that the malfunction is present.

Does the vehicle operate normally?

System OK

Go to Step 3

Important: A film of oil on the top of the reservoir is normal.

Inspect each shock absorber for external fluid leakage.

Is the shock absorber leaking?

Go to Step 7

Go to Step 4

Check the vehicle trim heights. Refer to Trim Height Inspection .

Is the vehicle trim height correct?

Go to Step 5

Go to Step 6

1. Use your hands in order to lift up and push down each corner of the vehicle 3 times.
2. Remove your hands from the vehicle.

Does the vehicle stop bouncing after 2 cycles?

Go to Step 8

Go to Step 7

Replace the front spring or the rear spring. Refer to the following:

Did you complete the repair?

Go to Step 8

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Replace the strut or shock absorber. Refer to the following:

Did you complete the repair?

Go to Step 8

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Operate the vehicle in order to verify the repair.

Did you correct the condition?

System OK

Go to Step 3