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For 1990-2009 cars only

Third Row Seat May Not Fold Up or Down, Seat Back Panel May Not Stay Folded and Latch Bezel is Separated or Loose (Install Seat Bezel Kit)

Subject:Third Row Seat May Not Fold Up or Down, Seat Back Panel May Not Stay Folded and Latch Bezel is Separated or Loose (Install Seat Bezel Kit)

Models:2004-2008 Cadillac SRX
with Rear Seat Flexible Configuration (RPO AM0)



Condition

Some customers may comment that the third row seat may not fold up or down. Other customers may comment that the third row seat back panel may not stay folded and the latch bezel is separated or loose.

Cause

The seat back latch bezel may separate at the location where the two bezel pins are heat staked together.

Correction

Install the seat bezel kit using the steps below.

  1. Open the rear lift gate.
  2. Press the unlock button on the key FOB three times to enable the power folding seat.

  3. Object Number: 2032421  Size: SH

    Important: If the third row seat is stored in the down position, then fold the load floor panel back toward the rear of the vehicle. This will allow the seat to be folded up or down.

  4. Using the power seat button position the third row power seat halfway up through the seat cycle. The third row seat back panel should be in the elevated and horizontal position as shown in the illustration above.
  5. Remove the existing seat back latch bezels if still attached (separate the heat stakes on the bottom side of the bezel).

  6. Object Number: 2032385  Size: SH
  7. Install the key lock side of the latch bezel (1) through the top of the seat back panel with the two plastic pins in the down position.

  8. Object Number: 2032284  Size: SH
  9. Install the bottom piece of the latch bezel with the tapered edge toward the top edge of the rear seat back panel as shown in the illustration above.
  10. Install the two metal retainers, P/N 9428633, over the ends of the two plastic pins.
  11. Tip
    An 8 mm deep socket or nut driver may be used to fully seat the retainers.

  12. Fully seat the two retainers.
  13. Press the unlock button on the key FOB three times to enable the power folding seat.
  14. Return the folding seat back to its original position.
  15. Close the rear lift gate.

Parts Information


Object Number: 2032384  Size: SH

Important: The two retainers are not included in the bezel kit.

Order one bezel kit by the vehicle's interior color code and two retainers as shown in the illustration above.

Part Number

Description

Qty

19124432

Bezel Kit, R/Seat #2 Back Cushion Latch Release Handle (Ebony) (19I) (192)

1

19124433

Bezel Kit, R/Seat #2 Back Cushion Latch Release Handle (Gray) (13I) (132)

1

19124434

Bezel Kit, R/Seat #2 Back Cushion Latch Release Handle (Cashmere) (39I) (392)

1

19124521

Bezel Kit, R/Seat #2 Back Cushion Latch Release Handle (Neutral) (70I) (702)

1

9428633

Retainer

2

Warranty Information

For vehicles repaired under warranty, use:

Labor Operation

Description

Labor Time

C9821*

Install Rear Seat Bezel Kit

0.2 hr

*This labor operation number is for bulletin use only. This number will not be published in the Labor Time Guide.