| Table 1: | Tips and Troubleshooting Chart |
The vehicle may have the DVD Rear Seat Entertainment (RSE) system. The RSE system includes a video display screen, two sets of wireless headphones, and a remote control.
See DVD Player for all information on inserting a DVD and using the navigation system screens for DVD play.
Parental Control
See "DVD Menu Options" under DVD Player for parental control information.
Before You Drive
The RSE system is for rear seat passengers only. The driver cannot safely view the video screen while driving and should not try to do so.
Headphones
The RSE includes two 2-channel wireless headphones that are dedicated to this system. These headphones are used to listen to media such as CDs, DVDs, MP3s, DVDAs, radio, or any auxiliary source connected to the auxiliary input jack, if your vehicle has this feature or A/V jacks. The wireless headphones have a power On/Off button, channel selector switch (1 or 2), and a volume control.
If the vehicle has a third row video screen display, it will have two additional headphones.
Push the power button to turn on the headphones. An indicator light located on the headphones comes on. If the light does not come on, the batteries may need to be replaced. See "Battery Replacement" later in this section for more information. Switch the headphones to Off when not in use. Channel 1 is dedicated to the video screen, while Channel 2 is dedicated to RSA (rear seat audio) selections.
The infrared transmitters are located at the rear of the RSE center console. The headphones shut off automatically to save the battery power if the RSE system and the RSA are shut off or if the headphones are out of range of the transmitters for more than 3 minutes. If you move too far forward or step out of the vehicle, the headphones lose the audio signal.
The headphones automatically turn off after four hours of continuous use.
Use the volume control located on the right side of the headphones, to increase or decrease the volume.
The headphones must be worn correctly. The symbols L (Left) and R (Right) appear on the upper left and right side, above the ear pad and should be positioned properly on the left and right ear.
Notice: Do not store the headphones in heat or direct sunlight. This could damage the headphones and repairs will not be covered by the warranty. Storage in extreme cold can weaken the batteries. Keep the headphones stored in a cool, dry place.
The foam ear pads can be replaced separately from the headphone set if they become worn or damaged. The headphone replacement foam ear pads can be ordered in pairs. See your dealer/retailer for more information.
Battery Replacement
To change the batteries:
- Turn the screw to loosen, then slide open the battery door located on the left side of the headphones.
- Replace the two batteries. Make sure they are installed correctly, using the diagram on the inside of the battery compartment.
- Replace the battery door and tighten the door screw.
If the headphones are to be stored for a long period of time, remove the batteries and keep them in a cool, dry place.
Audio/Video (A/V) Jacks
The A/V jacks are located on the rear of the floor console. The A/V jacks allow audio or video signals to be connected from an auxiliary device such as a camcorder or a video game unit to the RSE system. Adapter connectors or cables may be required to connect the auxiliary device to the A/V jacks. Refer to the manufacturer’s instructions for proper usage.
The A/V jacks are color coded to match typical home entertainment system equipment. The yellow jack (A) is for the video input. The white jack (B) is for the left audio input. The red jack (C) is for the right audio input.
Power for auxiliary devices is not supplied by the radio system.
To use the auxiliary inputs of the RSE system, connect an external auxiliary device to the color-coded A/V jacks and turn both the auxiliary device and the video screen power on. If the video screen is in the DVD player mode, pressing the AUX button on the remote control switches the video screen from the DVD player mode to the auxiliary device. The radio plays the audio of the connected auxiliary device by sourcing to auxiliary.
How to Change the RSE Video Screen Settings
The screen display mode (normal, full, and zoom), screen brightness, and setup menu language can be changed from the on screen setup menu.
To change any feature:
- Press (display menu) on the remote control.
- Use the remote control menu navigation arrows and (enter) for changing the setup menu.
- Press again to remove the setup menu from the screen.
Audio Output
Audio from the DVD player or auxiliary inputs may be heard through the following possible sources:
| • | Wireless Headphones |
| • | Vehicle Speakers |
| • | Vehicle wired headphone jacks, if your vehicle has this feature. |
The RSE system always transmits the audio signal by infrared to the wireless headphones, if there is audio available. See "Headphones" previously for more information.
The RSE system is capable of outputting audio to the vehicle speakers by using the navigation system. The RSE system may be selected as an audio source on the navigation system if the RSE system power is on. Once the RSE system is selected as an audio source on the navigation system, adjust the speaker volume, if necessary. If the RSE system power is not on, the RSE system is not an available source on the radio.
The RSE system is capable of outputting audio to the wired headphone jacks (if equipped).
Video Screen
The video screen is located in the center console.
Notice: Avoid directly touching the video screen, as damage may occur. See "Cleaning the Video Screen" later in this section for more information.
To use the video screen, move the screen to a desired viewing position.
When the video screen is not in use, move it to its closed position.
If a DVD is playing and the screen is moved to its closed position, the screen remains on, this is normal, and the DVD continues to play through the previous audio source. Press (power) on the remote control or eject the disc to turn off the screen.
The RSE console contains the IR transmitters for the wireless headphones and the IR receivers for the remote control. They are located above the display. If the screen is in the closed position, the signals are not available for the operation of the headphones or the remote control.
Remote Control
Notice: Storing the remote control in a hot area or in direct sunlight can damage it, and the repairs will not be covered by the warranty. Storage in extreme cold can weaken the batteries. Keep the remote control stored in a cool, dry place.
To use the remote control, aim it at the transmitter window above the video screen and press the desired button. Direct sunlight or very bright light may affect the ability of the RSE transmitter to receive signals from the remote control. If the remote control does not seem to be working, the batteries may need to be replaced. See "Battery Replacement" later in this section. Objects blocking the line of sight may also affect the function of the remote control.
If a CD or DVD is in the DVD slot, the remote control power button can be used to turn on the video screen display and start the disc.
Remote Control Buttons
(Power): Press to turn the video screen on and off.
(Illumination): Press to turn the remote control backlight on. The backlight automatically times out after 7 to 10 seconds if no other button is pressed while the backlight is on.
(Title): Press to return the DVD to the main menu of the DVD. This function may vary for each disc.
(Main Menu): Press to access the DVD menu. The DVD menu is different on every DVD. Use the navigation arrows to move the cursor around the DVD menu. After making a selection, press . This button only operates when using a DVD.
, , , (Menu Navigation Arrows): Use the arrows to navigate through a menu.
(Enter): Press to select the choice that is highlighted in any menu.
(Display Menu): Press to adjust the brightness, screen display mode (normal, full, or zoom), and display the language menu.
(Return): Press to exit the current active menu and return to the previous menu. This button operates only when the display menu or a DVD menu is active.
(Stop):
- Press to stop playing, rewinding, or fast forwarding a DVD.
- Press twice to return to the beginning of the DVD.
(Play/Pause):
- Press to start playing a DVD.
- Press while a DVD is playing to pause it.
- Press it again to continue playing the DVD.
While the DVD is playing, depending on the radio, you may be able to do slow play by pressing , then pressing . The DVD continues playing in a slow play mode. You can also, depending on the radio, perform reverse slow play by pressing and then pressing . To cancel slow play mode, press .
(Previous Track/Chapter):
- Press to return to the start of the current track or chapter.
- Press to return to the start of the current track or chapter.
- Press this button again to go to the previous track or chapter. This button may not work when the DVD is playing the copyright information or the previews.
(Fast Reverse):
- Press this button to fast reverse the DVD or CD.
- Press the play button to stop fast reversing a DVD video.
- Release the fast reverse button to stop fast reversing a DVD audio or CD. This button may not work when the DVD is playing the copyright information or the previews.
(Fast Forward):
- Press this button to fast forward the DVD or CD.
- Press the play button to stop fast forwarding a DVD video.
- Release the fast forward button to stop fast forwarding a DVD audio or CD. This button may not work when the DVD is playing the copyright information or the previews.
(Subtitles): Press to turn ON/OFF subtitles and to move through subtitle options when a DVD is playing. The format and content of this function varies for each disc.
AUX (Auxiliary): Press to switch the system between the DVD player and an auxiliary source.
If your vehicle has a third row video screen, the AUX button controls the source display on the second row video screen, and the third row video screen as described in the table below:
(Next Track/Chapter): Press to go to the beginning of the next chapter or track. This button may not work when the DVD is playing the copyright information or the previews.Aux Button Press | Second Row Screen | Third Row Screen |
|---|---|---|
Default State (No Press) | DVD Media | DVD Media |
First Press | Aux Video Source | Aux Video Source |
Second Press | DVD Media | Aux Video Source |
Third Press | Aux Video Source | DVD Media |
Fourth Press | Return to Default State | Return to Default State |
1 through 0 (Numeric Keypad): The numeric keypad provides the capability of direct chapter or track number selection.
(Clear): Press within three seconds after entering a numeric selection, to clear all numeric inputs.
10 (Double Digit Entries): Press to select chapter or track numbers greater than 9. Press this button before entering the number.
Battery Replacement
To change the remote control batteries:
- Remove the battery compartment door located on the bottom of the remote control.
- Replace the two batteries. Make sure that they are installed correctly, using the diagram on the inside of the battery compartment.
- Close the battery door securely.
If the remote control is to be stored for a long period of time, remove the batteries and keep them in a cool, dry place.
Problem | Recommended Action |
|---|---|
No power. | The ignition might not be in on or accessory. The parental control button might have been turned on. The power indicator light flashes. |
Disc will not play. | The system might be off. The parental control button might have been turned on. The power indicator light flashes. The system might be in auxiliary mode. The disc is upside down or is not compatible. |
The picture does not fill the screen. There are black borders on the top and bottom or on both sides or it looks stretched out. | Check the display mode settings in the display menu. |
The disc was ejected, but it was pulled back into the DVD player. | The disc is being stored in the DVD player. Press the eject button again to eject the disc. |
In auxiliary mode, the picture moves or scrolls. | Check the auxiliary input connections at both devices. Change the Video Format to PAL or NTSC. See "Stereo RCA Jacks" previously for how to change the video format. |
The language in the audio or on the screen is wrong. | Check the audio or language selection in the main DVD menu. |
The remote control does not work. | Check to make sure there is no obstruction between the remote control and the transmitter window. Check the batteries to make sure they are not dead or installed incorrectly. The parental control button might have been turned on. The power indicator light flashes. |
After stopping the player, I push Play but sometimes the DVD starts where I left off and sometimes at the beginning. | If the stop button was pressed one time, the DVD player resumes playing where the DVD was stopped. If the stop button was pressed two times the DVD player begins to play from the beginning of the DVD. |
The auxiliary source is running but there is no picture or sound. | Check that the DVD player is in the auxiliary source mode. Check the auxiliary input connections at both devices. |
My disc is stuck in the player. The Load/Eject button does not work. | Turn the DVD power off, then on, then press the load/eject button on the DVD player. Do not attempt to forcibly remove the disc from the DVD player. This could permanently damage the disc and DVD player. |
Sometimes the wireless headphone audio cuts out or buzzes. | Check for obstructions, low batteries, reception range, and interference from cellular telephone towers or by using your cellular telephone in the vehicle. Check that the headphones are facing the front of the vehicle. |
I lost the remote and/or the headphones. | See your dealer/retailer for assistance. |
The DVD is playing, but there is no picture or sound. | Check that the DVD player is in DVD mode. |
The audio/video skips or jumps. | The DVD or CD could be dirty, scratched, or damaged. |
The audio from the radio for the Radio with Six-Disc CD and XM™ has taken over the audio from the DVD or CD when using the wired headphones. | The RSE is working correctly. Use the wireless headphones or have the front seat passengers listen to another audio source. |
DVD Display Error Messages
The DVD display error message depends on which radio you have. The video screen could display one of the following:
Disc Load/Eject Error: Displays when there are disc load or eject problems.Disc Format Error: Displays if the disc is inserted with the disc label wrong side up, or if the disc is damaged.
Disc Region Error: Displays if the disc is not from a correct region.
No Disc Inserted: Displays if no disc is present when the EJECT button is pressed on the navigation system.
DVD Distortion
Audio and/or video distortion could happen in the wireless headphones and/or in the video display when operating cellular phones, scanners, CB radios, Global Positioning Systems (GPS)*, two-way radios, mobile fax, or walkie talkies.
It may be necessary to turn off the DVD player when operating one of these devices in or near the vehicle.
* Excludes the OnStar® System.
Cleaning the Video Screen
Use care when directly touching or cleaning the screen, as damage may result. Use a clean cloth dampened with clean water.
