GM Service Manual Online
For 1990-2009 cars only

Important: The following steps must be completed before using a symptom table.

  1. Perform the Diagnostic System Check - Vehicle before using the symptom tables in order to verify that all of the following are true:
  2. • There are no DTCs set.
    • The control modules can communicate via GMLAN serial data.
  3. Review the system description and operation in order to familiarize yourself with the system functions. Refer to the following:
  4. •  Liftgate Description and Operation
    •  Power Door Latch Description and Operation

Visual/Physical Inspection

    • Inspect for aftermarket devices which could affect the operation of the power door locks or power lift gate. Refer to Checking Aftermarket Accessories .
    • Inspect the easily accessible or visible system components for obvious damage or conditions which could cause the symptom.

Intermittent

Faulty electrical connections or wiring may be the cause of intermittent conditions. Refer to Testing for Intermittent Conditions and Poor Connections .

Symptom List

Refer to a symptom diagnostic procedure from the following list in order to diagnose the symptom:

    •  Liftgate Ajar Indicator Malfunction
    •  Door Ajar Indicator Malfunction
    •  Power Door Latch System Malfunction
    •  Power Door Lock Key Cylinder Switches Inoperative
    •  Power Liftgate Malfunction