Step | Action | Yes | No | ||||||
---|---|---|---|---|---|---|---|---|---|
Schematic Reference: Keyless Entry Schematics | |||||||||
1 | Did you perform the Diagnostic System Check - Vehicle? | Go to Step 2 | Go to Diagnostic System Check - Vehicle in Vehicle DTC Information | ||||||
2 | Does the customer complain about other symptoms related to this, such as poor range when the key fob buttons are pressed or intermittent Tire Pressure Monitoring issues? (It’s possible the RF External Antenna at the RCDLR may have a poor connection.) | Go to Step 3 | Go to Step 4 | ||||||
3 | Inspect the external RF antenna connection at the RCDLR. First, gently pull on the coax connector at the module. If the coax comes out, then it wasn’t seated properly. Remove and carefully inspect the coax connection for bent blades or a bent center pin. Fix coax connection if necessary and re-seat connector until a "click" is heard. Gently pull on the coax connection to make sure it is seated properly. Was the inspection made? | Go to Step 4 | Go to Step 3 | ||||||
4 |
Important: This condition may be caused by a low vehicle battery voltage. If the battery is not sufficiently charged (above 10 volts), the system will have difficulties detecting the fob and the NO FOBS DETECTED message will be displayed. Correct the low battery voltage condition to eliminate this condition. With a valid key fob, attempt to start the vehicle. Is the NO FOB DETECTED message displayed on the driver information center (DIC)? | Go to Step 5 | Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems | ||||||
5 |
Are you able to enter the vehicle from both doors? | Go to Step 6 | |||||||
6 |
Important: Areas of high radio frequency (RF) traffic may cause an intermittent NO FOB DETECTED message. This is a normal condition. If the vehicle is parked in an area of high RF traffic, move vehicle before continuing with diagnostics. Move the key fob to various places within the vehicle and attempt to start. Does the vehicle start? | System OK | Go to Step 7 | ||||||
7 |
Were any DTCs found? | Go to Diagnostic Trouble Code (DTC) List - Vehicle in Vehicle DTC Information | Go to Step 8 | ||||||
8 |
Important: The ignition start button must be pressed to produce the voltage pulse to the passive antenna.
Does the vehicle start? | Go to Step 10 | Go to Step 9 | ||||||
9 |
Important:
Was an AC voltage signal captured on the DMM? | Go to Step 14 | Go to Step 11 | ||||||
10 |
Important:
With the DMM, measure/capture for an AC voltage signal between the console passive keyless entry antenna signal circuit and the low reference circuit. Was an AC voltage signal captured on the DMM? | Go to Step 15 | Go to Step 12 | ||||||
11 | Test the headliner keyless entry antenna signal circuit and low reference circuit for an open or short to ground. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 19 | Go to Step 13 | ||||||
12 | Test the console keyless entry antenna signal circuit and low reference circuit for an open or short to ground. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 19 | Go to Step 13 | ||||||
13 | Inspect for poor connections at the RCDLR. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 19 | Go to Step 14 | ||||||
14 | Inspect for poor connections at the headliner antenna. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 19 | Go to Step 15 | ||||||
15 | Inspect for poor connections at the console antenna. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 19 | Go to Step 16 | ||||||
16 | Replace the RCDLR. Refer to Control Module References in Computer/Integrating Systems for replacement, setup, and programming. Did you complete the replacement? | Go to Step 19 | -- | ||||||
17 | Replace the headliner antenna. Refer to Remote Control Door Lock and Theft Deterrent Receiver Replacement. Did you complete the replacement? | Go to Step 19 | -- | ||||||
18 | Replace the console antenna. Refer to Remote Control Door Lock and Theft Deterrent Receiver Replacement. Did you complete the replacement? | Go to Step 19 | -- | ||||||
19 | With a valid key fob, attempt to start the vehicle. Is the NO FOB DETECTED message displayed on the DIC? | Go to Step 2 | System OK |