Step | Action | Yes | No |
|---|---|---|---|
DEFINITION: A loud bang or thump that can usually be felt and/or heard when the vehicle is driven over bumps. This condition is commonly noticed when the vehicle trim height is too low. | |||
1 | Did you review the General Description and perform the necessary inspections? | Go to Step 2 | |
2 | Verify that the suspension bottoms. Does the vehicle operate normally? | System OK | Go to Step 3 |
3 | Check for vehicle overloading. Refer to Vehicle Certification, Tire Placard, Anti-Theft, and Service Parts ID Label in General Information. Is the vehicle overloaded? | Go to Step 6 | Go to Step 4 |
4 | Inspect the vehicle trim height. Refer to Trim Height Inspection in Wheel Alignment. Is the vehicle trim height incorrect? | Go to Step 7 | Go to Step 5 |
5 | Inspect the struts and shock absorbers. Refer to Suspension Strut and Shock Absorber Testing - On Vehicle . Are the components in need of replacement? | Go to Step 8 | Go to Step 9 |
6 | Remove the excess weight from the vehicle. Did you remove the excess weight from the vehicle? | Go to Step 9 | -- |
7 | Correct the vehicle trim height. Refer to Trim Height Inspection in Wheel Alignment. Did you complete the repair? | Go to Step 9 | -- |
8 | Replace the components as necessary. Did you complete the repair? | Go to Step 9 | -- |
9 | Operate the vehicle in order to verify the repair. Did you correct the condition? | System OK | Go to Step 3 |
