Preparing The Navigation Radio For Shipment - keywords DVD

This PI was superseded to update model years. Please discard PIC3963.

The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.

Before removing a Navigation Radio for replacement, the Radio must be put into "Ship Mode" to secure the CD Changer for shipment to the Electronic Service Center (ESC).

To prepare the Radio for shipment, perform the following:

1. Press the screen tilt down button so the screen is tilted in all the way. (3 times)
2. Connect Tech 2 if not already connected
3. Ensure the Tech 2 is updated to software version 26.001 or later
4. Place the ignition switch in the accessory mode
5. Use the Tech 2 to put the Radio into Ship Mode

Build the vehicle

•	F7: Body and Accessories - Entertainment

•	F2: Special Functions

•	F1: Navigation Radio

•	F0: Ship Mode - Select Ship Mode On

6. With the ignition switch still in Accessory mode, Remove the Radio.

Notice: The Ignition Switch must stay in the Accessory mode during Radio removal to ensure the navigation screen remains in the fully tilted down position.

7. Once the Radio is removed, turn the ignition off.
8. Ship the Radio to the Electronic Service Center (ESC) for repair or exchange.
9. After installing the replacement radio, clear any DTCs that may have been flagged during the removal of the Radio.

Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.