Subject: | 05108 -- Speed Warning Chime and Speedometer |
Models: | 2004-2005 Cadillac XLR |
Located in Kuwait and Saudi Arabia |
General Motors has decided that certain 2004-2005 Cadillac XLR vehicles located in Kuwait and Saudi Arabia fail to conform to SSA 1438 requiring light and/or sound emitting devices which automatically give warning to the driver when the speedometer indicates a speed exceeding 120 km/h, and providing a positive bias for the vehicle speed indicator.
Dealers are to reprogram the instrument panel cluster.
Involved are certain 2004-2005 Cadillac XLR vehicles located in Kuwait and Saudi Arabia and built within these VIN breakpoints:
Year | Division | Model | From | Through |
---|---|---|---|---|
2004 | Cadillac | XLR | 45601145 | 45602402 |
2005 | Cadillac | XLR | 55600480 | 55603842 |
For dealers with involved vehicles, a Campaign Initiation Detail Report containing the complete vehicle identification number, customer name and address data has been prepared, and is being furnished to involved dealers. Dealers will not receive a report with the recall bulletin if they have no involved vehicles currently assigned.
The Campaign Initiation Detail Report may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this recall is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this recall.
No parts are required for this recall.
The new calibration will be released beginning with TIS satellite data update, version 12.0 for 2005, available December 2005. Support for the 2004 model year will begin with version 12.5 for 2005. Dealers limited to CDs will require a VCI number to program a 2004 model before receiving version 1.0 for 2006. Contact your Regional Service Engineer for assistance. As always, make sure your Tech 2® is updated with the latest software version.
Notice: Before programming a control module the following must be observed or control module damage may occur.
• | The Tech 2® and the terminal must have the latest software. |
• | The vehicle battery must be fully charged. The battery voltage should be between 12 14 volts. |
• | A battery charger must NOT be connected to the battery when programming a control module. |
• | Turn OFF or disable any system that may put a load on the vehicle's battery, such as the following components: |
• | Twilight sentinel |
• | Interior lights |
• | Daytime running lights (DRL) - Applying the parking brake, on most vehicles, disables the DRL system. Refer to the owner's manual. |
• | Heating, ventilation, and air conditioning (HVAC) systems |
• | Engine cooling fans, radio, etc. |
• | The ignition switch must be in the proper position. The Tech 2® prompts you to turn ON the ignition, with the engine OFF. DO NOT change the position of the ignition switch during the programming procedure, unless instructed to do so. |
• | Make certain all tool connections are secure, including the following components and circuits: |
• | The control module serial data link tester |
• | The RS-232 communication cable port |
• | The connection at the data link connector (DLC) |
• | The voltage supply circuits |
• | DO NOT disturb the tool harnesses while programming. If an interruption occurs during the programming procedure, programming failure or control module damage may occur. |
• | DO NOT turn OFF the ignition if the programming procedure is interrupted or unsuccessful. Ensure that all control module and DLC connections are secure and the TIS terminal operating software is up to date. Attempt to reprogram the control module. If the control module cannot be programmed, replace the control module. |
Submit a Product Recall Claim with the information indicated below:
Repair Performed | Part Count | Part No. | Parts Allow | CC-FC | Labor Op | Labor Hours* |
---|---|---|---|---|---|---|
Reprogram Instrument Panel Cluster | N/A | N/A | N/A | MA-96 | V1432 | 0.4 |
Refer to the General Motors WINS Claim Processing Manual for details on Product Recall Claim Submission.
Dealers should notify customers using the attached sample letter.
The US National Traffic and Motor Vehicle Safety Act provides that each vehicle that is subject to a recall of this type must be adequately repaired within a reasonable time after the customer has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as soon as possible. In the recall notification letters, customers are told how to contact the US National Highway Traffic Safety Administration if the recall is not completed within a reasonable time.
This bulletin is notice to you that the new motor vehicles included in this recall may not comply with the standard identified above.
All unsold new vehicles in dealers' possession and subject to this recall must be held and inspected/repaired per the service procedure of this recall bulletin before customers take possession of these vehicles.
Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A copy of the customer letter is provided in this bulletin for your use in contacting customers. Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your dealership for service in the future, you must take the steps necessary to be sure the recall correction has been made before selling or releasing the vehicle.
December 2005Dear General Motors Customer:
General Motors has decided that certain 2004-2005 Cadillac XLR vehicles located in Kuwait and Saudi Arabia fail to conform to SSA 1438 requiring light and/or sound emitting devices which automatically give warning to the driver when the speedometer indicates a speed exceeding 120 km/h. In addition, the indicated speed on these vehicles may be less than the actual vehicle speed.
Your GM dealer will reprogram the instrument panel cluster. This service will be performed for you at no charge .
It is likely that your dealer will need your vehicle longer than the actual service correction time of approximately 25 minutes because of service scheduling requirements.
To limit any possible inconvenience, we recommend that you contact your dealer as soon as possible to schedule an appointment for this repair.
If, after contacting the appropriate customer assistance center, you are still not satisfied that we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street SW, Washington, DC 20590 or call 1-888-327-4236.
If your vehicle is within the New Vehicle Limited Warranty your dealer may provide you with shuttle service or some other form of courtesy transportation while your vehicle is at the dealership for this repair. Please refer to your owner manual and your dealer for details on courtesy transportation.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products.
General Motors Corporation
Enclosure
05108