Subject: | 06013 -- Daytime Running Lamps/Turn Signal/Parking Lamps Inoperative |
Models: | 2004-2005 Cadillac XLR |
with Daytime Running Lamps (DRL) |
General Motors has decided that a defect, which relates to motor vehicle safety, exists in certain 2004-2005 Cadillac XLR vehicles equipped with daytime running lamps (DRL). On these vehicles, the DRL, turn signal, and parking lamps use the same bulb. The bulb may become damaged from vibration within a loose fitting bulb base. This condition will cause the bulb to burn out prematurely. If this were to occur, the driver would notice that the arrow in the instrument panel would flash faster than normal when the turn signal is activated. The loss of the DRL and turn signals could fail to warn others of the vehicle's presence or driver's intentions and could lead to a vehicle crash.
Dealers are to replace the socket and bulb in both lamps.
Involved are certain 2004-2005 Cadillac XLR vehicles equipped with DRL and built within these VIN breakpoints:
YEAR | DIVISION | MODEL | FROM | THROUGH |
---|---|---|---|---|
2004 | Cadillac | XLR | 45600001 | 45604352 |
2005 | Cadillac | XLR | 55600001 | 55604190 |
Important: Dealers are to confirm vehicle eligibility prior to beginning repairs by using GMVIS. Not all vehicles within the above breakpoints may be involved.
For dealers with involved vehicles, a listing with involved vehicles containing the complete vehicle identification number, customer name, and address information has been prepared and will be provided through the applicable system listed below. Dealers will not have a report available if they have no involved vehicles currently assigned.
-- US dealers - GM DealerWorld Recall Information
-- Canadian dealers - GMinfoNet Recall Reports
-- Export dealers - sent directly to dealers
The listing may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this recall is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this recall.
Important: An initial supply of sockets and bulbs required to complete this recall will be pre-shipped to involved dealers of record. This pre-shipment is scheduled to begin the week of July 17, 2006, and will be approximately 10% of each dealer’s involved vehicles. Pre-shipped parts will be charged to dealer’s open parts account.
Additional parts, if required, are to be obtained from General Motors Service Parts Operations (GMSPO). Please refer to your "involved vehicles listing" before ordering parts. Normal orders should be placed on a DRO = Daily Replenishment Order. In an emergency situation, parts should be ordered on a CSO = Customer Special Order.
Part Number | Description | Quantity/Vehicle |
---|---|---|
19121115 | Socket, Daytime Running Lp | 2 |
15862271 | Bulb, Park & T/Sig Lp | 2 |
12089189 | Splice Sleeve (Sealed), (Salmon) (20-18 GA) | 6 |
J 38125 Terminal Repair Kit
Caution: The high intensity discharge system produces high voltage and current. To reduce the risk of severe shocks and burns:
• Never open the high intensity discharge system ballast or the arc tube assembly starter. • Never probe between the high intensity discharge system ballast output connector and the arc tube assembly.
Important: Note the position of any shims on the headlamp mounting studs.
12.1. | Cut the three wires of the turn signal/DRL socket close to the socket. |
12.2. | Splice in the replacement socket using splice sleeves. Refer to the Splicing Copper Wire Using Splice Sleeves procedure found in SI. |
Notice: Properly install the rubber grommet (1) to the headlamp wiring harness and seal the grommet to the wheelhouse in order to avoid chafing of the wiring harness.
Important: Be sure that the shims are installed on the headlamp mounting studs as noted when the headlamp was removed.
Notice: : Refer to Fastener Notice in Cautions and Notices.
Tighten
Tighten the nuts to 6 N·m(53 lb in).
Tighten
Tighten the screws to 2 N·m(18 lb in).
The General Motors Courtesy Transportation Program is intended to minimize customer inconvenience when a vehicle requires a repair that is covered by the New Vehicle Limited Warranty. The availability of courtesy transportation to customers whose vehicles are within the warranty coverage period and involved in a product recall is very important in maintaining customer satisfaction. Dealers are to ensure that these customers understand that shuttle service or some other form of courtesy transportation is available and will be provided at no charge. Dealers should refer to the General Motors Service Policies and Procedures Manual for courtesy transportation guidelines.
Submit a Product Recall Claim with the information indicated below:
Repair Performed | Part Count | Part No. | Parts Allow | CC-FC | Labor Op | Labor Hours |
---|---|---|---|---|---|---|
Install Sockets & Bulbs | 10 | -- | * | MA-96 | V1501 | 0.8 |
Courtesy Transportation for vehicles within the New Vehicle Limited Warranty (US & Canadian GM Dealers) | N/A | N/A | N/A | MA-96 | ** | N/A |
* The "Parts Allowance" should be the sum total of the current GMSPO Dealer net price plus applicable Mark-Up or Landed Cost Mark-Up (for Export) for the sockets, bulbs, and splice sleeves needed to complete the repair. ** Submit courtesy transportation using normal labor operations for courtesy transportation as indicated in the GM Service Policies and Procedures Manual for vehicles within the New Vehicle Limited Warranty. |
Refer to the General Motors WINS Claims Processing Manual for details on Product Recall Claim Submission.
General Motors will notify customers of this recall on their vehicle (see copy of customer letter included with this bulletin).
Letters will be sent to known owners of record located within areas covered by the US National Traffic and Motor Vehicle Safety Act. For owners outside these areas, dealers should notify customers using the attached sample letter.
The US National Traffic and Motor Vehicle Safety Act provides that each vehicle that is subject to a recall of this type must be adequately repaired within a reasonable time after the customer has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as soon as possible. In the recall notification letters, customers are told how to contact the US National Highway Traffic Safety Administration if the recall is not completed within a reasonable time.
All unsold new vehicles in dealers' possession and subject to this recall must be held and inspected/repaired per the service procedure of this recall bulletin before customers take possession of these vehicles.
Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A copy of the customer letter is provided in this bulletin for your use in contacting customers. Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your dealership for service in the future, you must take the steps necessary to be sure the recall correction has been made before selling or releasing the vehicle.
July 2006Dear General Motors Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
General Motors has decided that a defect that relates to motor vehicle safety exists in certain 2004 and 2005 model year Cadillac XLR vehicles equipped with daytime running lamps (DRL). As a result, GM is conducting a safety recall. We apologize for this inconvenience. However, we have taken this action for your safety and continued satisfaction with our products.
I M P O R T A N T | |||||||
---|---|---|---|---|---|---|---|
|
On your vehicle, the DRL, turn signal, and parking lamps use the same bulb. The bulb may become damaged from vibration within a loose fitting bulb base. This condition will cause the bulb to burn out prematurely. If this were to occur, the driver would notice that the arrow in the instrument panel would flash faster than normal when the turn signal is activated. The loss of the DRL and turn signals could fail to warn others of the driver's presence or intentions and could lead to a vehicle crash.
Your GM dealer will replace the socket and bulb in both lamps. This service will be performed for you at no charge . It is likely that your dealer will need your vehicle longer than the actual service correction time of approximately 50 minutes because of service scheduling requirements.
If your vehicle is within the New Vehicle Limited Warranty your dealer may provide you with shuttle service or some other form of courtesy transportation while your vehicle is at the dealership for this repair. Please refer to your Owner’s Manual and your dealer for details on courtesy transportation.
You should contact your GM dealer to arrange a service appointment as soon as possible. Bring the enclosed customer reply form with you when you visit your dealer. The form identifies the repairs required. If you no longer own this vehicle, please let us know by completing the form and mailing it back to us.
If you have questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed below. More information about this recall can be found at the Owner Center at MyGMLink, http://www.gm.com/recall
Division | Number | Text Telephones (TTY) |
---|---|---|
Cadillac | 1-866-982-2339 | 1-800-833-2622 |
Guam | 1-671-648-8650 |
|
Puerto Rico - English | 1-800-496-9992 |
|
Puerto Rico - EspaƱol | 1-800-496-9993 |
|
Virgin Islands | 1-800-496-9994 |
|
If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh St., SW, Washington DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153), or go to http://www.safercar.gov.
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
Scott Lawson
General Director,
Customer and Relationship Services
Enclosure
06013