Service Charging System Message on DIC and DTC P0621 - keywords charge fuse generator horn lamp light message open service system

This PI was superceded to add information about aftermarket spark plugs. Please discard PIC4536A.

The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.

Some customers may comment that the Service Charging System message displays on the DIC. Using the Tech2, DTC P0621 is stored. This may be a result of aftermarket spark plugs or an open in circuit number 2540.

1. Check for aftermarket spark plugs. Plugs that are designed with a "Pulse" technology may interfere with this circuit and cause the Service Charging System message to illuminate on the IP and/or P0621 DTC store in the ECM. If aftermarket plugs are installed, replace plugs with OEM parts. This is not considered a warranty repair and all cost associated with this repair will be the customers responsibility.

2. Circuit 2540 is supplied voltage from the Horn fuse, position #2 in the UBEC. Apply the horn to see if it works. If the horn does not work, suspect an open fuse. This fuse may open if the horn is shorted due to water intrusion. If the horn is functional, check the integrity of circuit 2540 between the UBEC and the generator. Refer to SI document 1481125 for the schematic. Repair circuit 2540 as needed and re-evaluate the customers concern.

Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.