CAMPAIGN: WINDSHIELD AND STATIONARY GLASS RETENTION. Chevrolet Blazer

Model and Year: 1991 CHEVROLET S/T TRUCKS (BLAZER/PICKUP/EXTENDED CAB PICKUP)

The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to repair within sixty (60) days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time.

If the condition is not adequately repaired within a reasonable time, the owner may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation.

To avoid having to provide these burdensome solutions, every effort must be made to promptly schedule an appointment with each owner and to repair their vehicle as soon as possible. As you will see in reading the attached copy of the letter that is being sent to owners, the owners are being instructed to contact the Chevrolet Customer Assistance Center if their dealer does not remedy the condition within five (5) days of the mutually agreed upon service date. If the condition is not remedied within a reasonable time, they are instructed on how to contact the National Highway Traffic Safety Administration.

DEFECT INVOLVED

General Motors has determined that certain 1991 Chevrolet S/T Trucks (Blazer /Pickup/Extended Cab Pickup) may fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 212 "Windshield Mounting". These vehicles may exhibit poor bond adhesion between the windshield glass and mounting, which could allow the windshield to separate from the vehicle during a collision. Should windshield separation occur during a collision, an unbelted occupant could be ejected from the vehicle and personal injury could occur.

In addition to the windshield retention, it has also been determined that a customer satisfaction issue may be present regarding the retention of the stationary side windows (S/T Blazer/Extended Cab GSDL Pickups with non-moveable side windows).

Both of the above conditions were caused by improper primer having been installed on the metal surface of the side window and windshield opening, resulting in low adhesion to the metal surface.

To correct these conditions, it will be necessary to remove and reinstall the windshield and any stationary side quarter windows on all involved vehicles.

VEHICLES INVOLVED

Involved are certain 1991 Chevrolet S/T Trucks (Blazer/Pickup Extended Cab Pickup) built within the following VIN breakpoints:

YEAR MODEL PLANT FROM THROUGH

1991 S/T Moraine M2119115 M2119682

Involved vehicles have been identified by Vehicle Identification Number Computer Listings. Computer listings contain the complete Vehicle Identification Number, owner name and address data, and are furnished to involved dealers with the campaign bulletin. Owner name and address data furnished will enable dealers to follow-up with owners involved in this campaign.

These listings may contain owner names and addresses obtained from State Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states. Accordingly, you are urged to limit the use of this listing to the follow-up necessary to complete this campaign. Any dealer not receiving a computer listing with the campaign bulletin has no involved vehicles currently assigned.

OWNER NOTIFICATION

Owners will be notified of this campaign on their vehicles by Chevrolet Motor Division (see copy of owner letter included with this bulletin).

DEALER CAMPAIGN RESPONSIBILITY

Dealers are to service all vehicles subject to this campaign at no charge to owners, regardless of mileage, age of vehicle, or ownership, from this time forward.

Whenever a vehicle subject to this campaign is taken into your new or used vehicle inventory, or it is in your dealership for service in the future, you should take the steps necessary to be sure the campaign correction has been made before reselling or releasing the vehicle.

Owners of vehicles recently sold from your new vehicle inventory are to be contacted by the dealer, and arrangements made to make the required correction according to instructions contained in this bulletin.

This bulletin is notice to you that the new motor vehicles included in this campaign may not comply with the standard identified above. Under Section 108 of the National Traffic and Motor Vehicle Safety Act, it is illegal for a dealer to sell a new motor vehicle which the dealer knows does not comply with an applicable Federal Motor Vehicle Safety Standard. As a consequence, if you sell any of these motor vehicles without first performing the campaign correction, your dealership may be subject to a civil penalty up to $1,000 for each such sale.

PARTS INFORMATION

Kits required to complete this campaign will be shipped to involved dealers by Chevrolet on a no charge basis. If additional kits are required, they may be obtained by contacting Adistra Corporation (313) 455-9072. The involved vehicles VIN will be required when ordering additional kits.

On standard pickup and extended cab pickups with movable side quarter windows, one (1) "A" Kit will be furnished.

On Blazer (utility) and extended cab pickups with stationary quarter windows, three (3) installation kits (1 "A" Kit and 2 "B" Kits) will be furnished.

DO NOT ORDER KITS FROM GENERAL MOTORS SERVICE PARTS ORGANIZATION (GMSPO).

Installation Kit Contents:

Kit A:-Windshield Kit

1-Windshield Reveal Molding 1-Urethane 1-#1 Glass Prep 1-#2 Glass Primer 1-#3 Metal Primer

Kit B:-Stationary Side Window Kit

1-Urethane 1-#1 Glass Prep 1-#2 Glass Primer 1-#3 Metal Primer

SERVICE PROCEDURE

1. Remove windshield and stationary glass rear quarter windows using procedures outlined in the 1991 S/T Service Manual ST369-91, Section 10A3. Window removal necessary for each vehicle type and the applicable service manual pages are shown in the following chart.

1991 S/T Service Model Removal Required Manual ST 369-91

Pickup Windshield Page 10A3-2, Fig.1 #306

Extended Cab Windshield Page 10A3-2, Fig.1 #306 Pickup With Movable Side Windows

Extended Cab Windshield Page 10A3-2, Fig.1 #306 Pickup With and Stationary Stationary Side Page 10A3-8, Fig. 17 #334 Side Windows windows

Blazer (Utility) Windshield Page 10A3-2, Fig. 1 #306 and Stationary Side Page 10A3-6, Fig. 14 #315 Windows

2. After removing windshield and quarter windows (as necessary), the metal surface of the window opening must have the black primer (incorrect) removed completely. This may be accomplished by applying duct tape to the primed surface and then quickly stripping tape from the vehicle. The majority of the primer will adhere to the tape. The primer that remains adhered to the body should then be removed using NAPTHA.

3. Reprime the window opening with #3 metal primer provided in the applicable kit.

4. Reinstall the glass following the procedure outlined in manual section 10A3 (see chart above for applicable page number). Use the #1 glass prep and #2 glass primer furnished in the appropriate kit as required by manual instructions.

5. Install Campaign Identification Label.

NOTICE: If this repair is sublet to a glass replacement facility, provide this facility with the required installation procedure, a copy of this notification and the furnished installation kit(s).

CAMPAIGN IDENTIFICATION LABEL

Each vehicle corrected in accordance with the instructions outlined in this Product Campaign Bulletin will require a "Campaign Identification Label." Each label provides a space to include the five (5) digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or a ball point pen.

Each "Campaign Identification Label" is to be located on the radiator core support in an area which will be visible when the vehicle is brought in for periodic servicing by the owner.

Apply "Campaign Identification Label" only on a clean, dry surface.

CLAIM INFORMATION

Submit a Product Campaign Claim with the information indicated below: * ** FAILED PARTS CC-FC LABOR LAB OTH NET REPAIR PERFORMED PC PART NO. ALLOW OP HRS HRS AMT

Reinstall Glass SK-00 V6010 1.3 .1 $8.48 Pickup

Reinstall Glass Extended Cab With SK-00 V6011 1.3 0.1 $8.48 Movable Quarter Rear windows

Reinstall Glass Extended Cab With SK-00 V6012 2.3 0.1 $21.78 Stationary Side Windows

Reinstall Glass SK-00 V6013 3.1 0.1 $21.78 Blazer (Utility)

*Campaign Administrative Allowance.

**The amounts identified in the "Net Amount" column represent the cost plus 30% for Kits used in conjunction with labor operations V6010, V6011, V6012 & V6013.

Dealers will automatically receive the correct labor and material allowance based on the labor operation performed.

Refer to the Chevrolet Claims Processing Manual for details on Product Campaign Claim Submission.

Dear Chevrolet Owner:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

REASON FOR THIS RECALL

WHAT WE WILL DO

To correct this condition, it will be necessary to remove and reinstall the windshield and stationary side quarter windows on all involved vehicles.

This service will be performed for you at no charge.

WHAT YOU SHOULD DO

Please contact your Chevrolet dealer as soon as possible to arrange a service date (if your dealer has already contacted you and performed the required repair, please check the proper box on the owner reply card and disregard this notice). Instructions for making this correction have been sent to your dealer and parts are available. The labor time necessary to perform this service correction is approximately 1 1/2 to 3 1/4 hours depending on the vehicle type involved. Please ask your dealer if you wish to know how much additional time will be needed to schedule and process your vehicle.

Your Chevrolet dealer is best equipped to obtain parts and provide service to insure that your vehicle is corrected as promptly as possible. If, however, you take your vehicle to your dealer on the agreed service date, and they do not remedy this condition on that date or within five (5) days, we recommend you contact the Chevrolet Customer Assistance Center by calling 1-800-222-1020.

After contacting your dealer and the Customer Assistance Center, if you are still not satisfied that we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, D.C. 20590 or call 1-800-424-9393 (Washington D.C. residents use 366-0123).

The enclosed owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid reply card and returning it to us.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products.

. . .

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.