CAMPAIGN:FUEL FILTER NECK TANK SOLDIER JOINT

JUNE, 1994

PRODUCT SAFETY CAMPAIGN 92C36 - FUEL FILLER NECK TO FUEL TANK SOLDER JOINT 1991-92 CHEVROLET CAMARO PONTIAC FIREBIRD

TO: ALL <DIVISION> DEALERS

THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT, AS AMENDED, PROVIDE THAT EACH VEHICLE WHICH IS SUBJECT TO A RECALL CAMPAIGN OF THIS TYPE MUST BE ADEQUATELY REPAIRED WITHIN A REASONABLE TIME AFTER THE OWNER HAS TENDERED IT FOR REPAIR. A FAILURE TO REPAIR WITHIN SIXTY (60) DAY AFTER TENDER OF A VEHICLE IS PRIMA FACIE EVIDENCE OF FAILURE TO REPAIR WITHIN A REASONABLE TIME.

IF THE CONDITION IS NOT ADEQUATELY REPAIRED WITHIN A REASONABLE TIME, THE OWNER MAY BE ENTITLED TO AN IDENTICAL OR REASONABLY EQUIVALENT VEHICLE AT NO CHARGE OR TO A REFUND OF THE PURCHASE PRICE LESS A REASONABLE ALLOWANCE FOR DEPRECIATION.

TO AVOID HAVING TO PROVIDE THESE BURDENSOME SOLUTIONS, EVERY EFFORT MUST BE MADE TO PROMPTLY SCHEDULE AN APPOINTMENT WITH EACH OWNER AND TO REPAIR THEIR VEHICLE AS SOON AS POSSIBLE. AS YOU WILL SEE IN READING THE ATTACHED COPY OF THE LETTER THAT IS BEING SENT TO OWNERS, THE OWNERS ARE BEING INSTRUCTED TO CONTACT THE CHEVROLET CUSTOMER ASSISTANCE CENTER IF THEIR DEALER DOES NOT REMEDY THE CONDITION WITHIN FIVE (5) DAYS OF THE MUTUALLY AGREED UPON SERVICE DATE. IF THE CONDITION IS NOT REMEDIED WITHIN A REASONABLE TIME, THEY ARE INSTRUCTED ON HOW TO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION.

DEFECT INVOLVED

GENERAL MOTORS HAS DETERMINED THAT CERTAIN 1991-92 CHEVROLET CAMARO MODEL VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) 301, "FUEL SYSTEM INTEGRITY". THESE VEHICLES COULD EXHIBIT CRACKS OR "PIN HOLES" AT THE FUEL FILLER NECK SOLDER JOINT. THIS COULD RESULT IN FUEL ODOR OR FUEL LEAKAGE. IF AN IGNITION SOURCE WAS PRESENT, FUEL LEAKAGE RESULTING FROM THIS CONDITION COULD RESULT IN A VEHICLE FIRE.

TO CORRECT THIS CONDITION, DEALERS ARE TO INSPECT THE FUEL TANKS OF INVOLVED VEHICLES AND REPLACE THOSE TANKS THAT EXHIBIT THE CRACK OR "PIN HOLE" CONDITION.

IN ADDITION, FOR VEHICLES WHICH REQUIRE FUEL TANK REPLACEMENT, OWNERS ARE BEING INFORMED THAT AN ALTERNATE MEANS OF TRANSPORTATION WILL BE PROVIDED FREE OF CHARGE UNTIL THE FUEL TANK REPLACEMENT IS COMPLETED.

VEHICLES INVOLVED

INVOLVED ARE CERTAIN 1991-92 CHEVROLET CAMARO MODEL VEHICLES BUILT WITHIN THE FOLLOWING VIN BREAKPOINTS:

YEAR MODEL PLANT CODE FROM THROUGH

1991 F-CAR VAN NUYS L ML100001 ML200843 CHEVROLET 1992 F-CAR VAN NUYS L NL100001 NL170008 CHEVROLET 1991 F-CAR VAN NUYS L ML200001 ML250250 PONTIAC 1992 F-CAR VAN NUYS L NL200001 NL227568 PONTIAC

INVOLVED VEHICLES HAVE BEEN IDENTIFIED BY VEHICLE IDENTIFICATION NUMBER COMPUTER LISTINGS. COMPUTER LISTINGS CONTAIN THE COMPLETE VEHICLE IDENTIFICATION NUMBER, OWNER NAME AND ADDRESS DATA, AND ARE FURNISHED TO INVOLVED DEALERS WITH THE CAMPAIGN BULLETIN. OWNER NAME AND ADDRESS DATA FURNISHED WILL ENABLE DEALERS TO FOLLOW-UP WITH OWNERS INVOLVED IN THIS CAMPAIGN.

THESE LISTINGS MAY CONTAIN OWNER NAMES AND ADDRESSES OBTAINED FROM STATE MOTOR VEHICLE REGISTRATION RECORDS. THE USE OF SUCH MOTOR VEHICLE REGISTRATION DATA FOR ANY OTHER PURPOSE IS A VIOLATION OF LAW IN SEVERAL STATES. ACCORDINGLY, YOU ARE URGED TO LIMIT THE USE OF THIS LISTING TO THE FOLLOW-UP NECESSARY TO COMPLETE THIS CAMPAIGN. ANY DEALER NOT RECEIVING A COMPUTER LISTING WITH THE CAMPAIGN BULLETIN HAS NO INVOLVED VEHICLES CURRENTLY ASSIGNED.

PARTS INFORMATION

IT IS ANTICIPATED THAT LESS THAN 3% OF SUSPECT FUEL TANKS ASSEMBLIES WILL REQUIRE REPLACEMENT. PLACE ORDERS ACCORDINGLY.

PARTS REQUIRED TO COMPLETE THIS CAMPAIGN ARE TO BE OBTAINED FROM GENERAL MOTORS SERVICE PARTS OPERATIONS (GMSPO). TO ENSURE THESE PARTS WILL BE OBTAINED AS SOON AS POSSIBLE, THEY SHOULD BE ORDERED FROM GMSPO ON A "V.I.P." ORDER WITH NO SPECIAL INSTRUCTION CODE, BUT ON AN ADVISE CODE (1).

PART NUMBER DESCRIPTION QUANTITY/VEHICLE

10269091 FUEL TANK UNLEADED 1 - IF REQUIRED 10269092 FUEL TANK (EXPORT ONLY) 1 - IF REQUIRED 22515965 SENDING UNIT SEAL 1 - IF REQUIRED 10113029 FUEL TANK INSULATOR-UPPER 2 - IF REQUIRED

OWNER NOTIFICATION

OWNERS WILL BE NOTIFIED OF THIS CAMPAIGN ON THEIR VEHICLES BY CHEVROLET MOTOR DIVISION (SEE COPY OF OWNER LETTER INCLUDED WITH THIS BULLETIN).

DEALER CAMPAIGN RESPONSIBILITY

ALL UNSOLD NEW VEHICLES IN DEALERS' POSSESSION AND SUBJECT TO THIS CAMPAIGN MUST BE HELD AND INSPECTED/REPAIRED PER THE SERVICE PROCEDURE OF THIS CAMPAIGN BULLETIN BEFORE OWNERS TAKE POSSESSION OF THESE VEHICLES.

DEALERS ARE TO SERVICE ALL VEHICLES SUBJECT TO THIS CAMPAIGN AT NO CHARGE TO OWNERS, REGARDLESS OF MILEAGE, AGE OF VEHICLE, OR OWNERSHIP, FROM THIS TIME FORWARD.

OWNERS OF VEHICLES RECENTLY SOLD FROM YOUR NEW VEHICLE INVENTORY WITH NO OWNER INFORMATION INDICATED ON THE DEALER LISTING, ARE TO BE CONTACTED BY THE DEALER, AND ARRANGEMENTS MADE TO MAKE THE REQUIRED CORRECTION ACCORDING TO THE INSTRUCTIONS CONTAINED IN THIS BULLETIN. THIS COULD BE DONE BY MAILING TO SUCH OWNERS A COPY OF THE OWNERS LETTER ACCOMPANYING THIS BULLETIN. CAMPAIGN FOLLOW-UP CARDS SHOULD NOT BE USED FOR THIS PURPOSE, SINCE THE OWNER MAY NOT AS YET HAVE RECEIVED THE NOTIFICATION LETTER.

IN SUMMARY, WHENEVER A VEHICLE SUBJECT TO THIS CAMPAIGN ENTERS YOUR VEHICLE INVENTORY, OR IS IN YOUR DEALERSHIP FOR SERVICE IN THE FUTURE, PLEASE TAKE THE STEPS NECESSARY TO BE SURE THE CAMPAIGN CORRECTION HAS BEEN MADE BEFORE SELLING OR RELEASING THE VEHICLE.

THIS BULLETIN IS NOTICE TO YOU THAT THE NEW MOTOR VEHICLES INCLUDED IN THIS CAMPAIGN MAY NOT COMPLY WITH THE STANDARD IDENTIFIED ABOVE. UNDER SECTION 108 OF THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT, IT IS ILLEGAL FOR A DEALER TO SELL A NEW MOTOR VEHICLE WHICH THE DEALER KNOWS DOES NOT COMPLY WITH AN APPLICABLE FEDERAL MOTOR VEHICLE SAFETY STANDARD. AS A CONSEQUENCE, IF YOU SELL ANY OF THESE MOTOR VEHICLES WITHOUT FIRST PERFORMING THE CAMPAIGN CORRECTION, YOUR DEALERSHIP MAY BE SUBJECT TO A CIVIL PENALTY UP TO $1,000 FOR EACH SUCH SALE.

LIQUID LEAK DETECTOR

EACH DEALER WILL BE SHIPPED A BOTTLE OF SNOOP LIQUID LEAK DETECTOR, J-41365, FOR USE IN THIS CAMPAIGN DURING THE WEEK OF MAY 23, 1994. ADDITIONAL BOTTLES, IF REQUIRED, MAY BE PURCHASED BY CONTACTING KENT- MOORE TOOL COMPANY AT 1-800-345-2233. LIQUID LEAK DETECTOR MAY ALSO BE PURCHASED LOCALLY IF THE DEALER PREFERS BUT ONLY "SNOOP" BRAND LIQUID LEAK DETECTOR IS TO BE USED IN THE PERFORMANCE OF THIS CAMPAIGN.

EACH BOTTLE CONTAINS ENOUGH LIQUID LEAK DETECTOR TO INSPECT APPROXIMATELY 16 VEHICLES (8 OZ. BOTTLE - APPROX. 1/2 OZ. PER VEHICLE).

SERVICE PROCEDURE

TOOLS REQUIRED

J-41365 SNOOP LIQUID LEAK DETECTOR

J-24460-01 RADIATOR PRESSURE TEST PUMP

NOTICE: GASOLINE OR GASOLINE VAPORS ARE HIGHLY FLAMMABLE. IF AN IGNITION SOURCE IS PRESENT A FIRE COULD OCCUR. HAVE A DRY CHEMICAL (CLASS B) FIRE EXTINGUISHER NEARBY.

INSPECTION PROCEDURE

1. WITH IGNITION KEY IN THE RUN POSITION, CHECK FUEL GAUGE TO INSURE THERE IS NO MORE THAN 3/4 OF A TANK OF FUEL IN VEHICLE. NOTE FUEL GAUGE READING FOR REFERENCE IN PERFORMING STEP 9.

NOTICE: IN CASES WHERE GAUGE INDICATES ABOVE 3/4 OF A TANK OF FUEL, REMOVE ENOUGH FUEL FROM TANK SO THAT A 3/4 GAUGE READING IS INDICATED. FOLLOW "DRAINING FUEL TANK" PROCEDURE IN APPLICABLE SERVICE MANUAL SECTION 6C-6, ENGINE FUEL.

2. DISCONNECT NEGATIVE BATTERY CABLE AFTER NOTING RADIO SETTINGS SO THEY MAY BE RESET LATER.

3. REMOVE FUEL TANK FILLER CAP.

4. REMOVE FUEL FILLER DOOR AND CUP ASSEMBLY (6 ATTACHING SCREWS). INSTALL FILLER CAP AND ROTATE UNTIL AT LEAST THREE CLICKS ARE NOTED.

5. REMOVE LEFT REAR WHEEL WELL FUEL FILLER NECK SHIELD (2 ATTACHING SCREWS).

6. UNDERHOOD, IN AREA OF FUEL VAPOR CANISTER, LOCATE TANK PRESSURE CONTROL VALVE AND DISCONNECT VALVE FROM HOSE WHICH CONNECTS VALVE TO CHASSIS FORE-AFT FUEL VAPOR PIPE (FIGURE 1).

7. DISCONNECT RADIATOR TEST CAP FROM RADIATOR PRESSURE TEST PUMP (KENT-MOORE TOOL J-24460-01 OR EQUIVALENT) AT HOSE TO CAP FITTING.

NOTICE: DO NOT, UNDER ANY CIRCUMSTANCES, USE SHOP AIR IN PLACE OF RADIATOR PRESSURE TESTER HAND PUMP. OVER PRESSURIZING OF FUEL TANK OR EMISSIONS SYSTEM COULD LEAD TO SYSTEM LEAKAGE OR DAMAGE. IF AN IGNITION SOURCE IS PRESENT, A FIRE COULD OCCUR.

8. INSERT THREADED END OF RADIATOR PRESSURE TESTER HOSE FITTING INTO HOSE CONNECTED TO CHASSIS FORE-AFT VAPOR PIPE.

9. AT A RATE OF TWO (2) STROKES PER SECOND, PRESSURIZE FUEL SYSTEM WITH APPLICABLE NUMBER OF FULL STROKES OF RADIATOR PRESSURE TESTER HAND PUMP AS INDICATED BELOW BY FUEL GAUGE READING:

FUEL GAUGE READING NUMBER OF STROKES

EMPTY TO 1/4 50 1/4 TO 1/2 45 1/2 TO 3/4 35

10. IMMEDIATELY PROCEED TO REAR OF VEHICLE AT FUEL FILLER DOOR OPENING. WORKING THROUGH THE WHEEL WELL ACCESS OPENING AND OBSERVING THROUGH THE QUARTER PANEL FUEL FILLER DOOR OPENING, APPLY A LIBERAL AMOUNT OF SNOOP LIQUID LEAK DETECTOR (KENT-MOORE J-41365) COMPLETELY AROUND FUEL TANK TO FILLER NECK SOLDER JOINT FOLLOWING INSTRUCTIONS ON CONTAINER (FIGURE 2).

NOTICE: A FLASHLIGHT OR OTHER LIGHT SOURCE SHOULD BE USED TO ILLUMINATE AREA BEING INSPECTED.

11. VISUALLY INSPECT ENTIRE AREA AROUND SOLDER JOINT AND, BASED ON WHETHER OR NOT BUBBLES APPEAR IN SNOOP LIQUID LEAK DETECTOR, PROCEED AS INDICATED BELOW:

A. BUBBLES APPARENT AROUND JOINT - LEAK INDICATED, PROCEED DIRECTLY TO "FUEL TANK REPLACEMENT PROCEDURE" BELOW.

B. NO BUBBLES APPARENT AROUND JOINT - SLOWLY LOOSEN FUEL FILLER CAP WHILE LISTENING FOR PRESSURE BEING RELEASED PAST THE FUEL FILLER CAP SEAL. IF PRESSURE RELEASE IS HEARD, PROCEED WITH REMAINDER OF "INSPECTION PROCEDURE" STEPS (STEPS 12 THRU 17).

NOTICE: IF PRESSURE RELEASE IS NOT HEARD REPEAT STEPS 9-11 INSURING THERE ARE NO LEAKS AT HOSE CONNECTIONS AND FILLER CAP. CORRECT LEAKS AS REQUIRED AND PROCEED WITH INSPECTION PROCEDURE.

12. DISCONNECT RADIATOR PRESSURE TEST PUMP FROM CHASSIS FORE-AFT VAPOR PIPE HOSE AND CONNECT TANK PRESSURE CONTROL VALVE TO HOSE. SECURE HOSE WITH EXISTING CLAMP.

13. INSTALL FUEL FILLER NECK SHIELD (2 ATTACHING SCREWS).

14. INSTALL FUEL FILLER DOOR AND CUP ASSEMBLY (6 ATTACHING SCREWS).

15. RECONNECT NEGATIVE BATTERY CABLE. RESET RADIO SETTINGS AND CLOCK.

16. IF FUEL WAS DRAINED FROM TANK IN STEP 1, REFILL TANK TO PREVIOUS LEVEL WITH FUEL THAT WAS DRAINED.

17. INSTALL CAMPAIGN IDENTIFICATION LABEL.

1. DISCONNECT RADIATOR PRESSURE TEST PUMP FROM CHASSIS FORE-AFT VAPOR PIPE HOSE AND CONNECT TANK PRESSURE CONTROL VALVE TO HOSE. SECURE HOSE WITH EXISTING CLAMP.

2. REPLACE EXISTING FUEL TANK AND FUEL SENDER ASSEMBLY O-RING GASKET WITH NEW COMPONENTS FOLLOWING APPLICABLE SERVICE MANUAL PROCEDURES, SECTION 6C-6, ENGINE FUEL.

3. INSTALL FUEL FILLER DOOR AND CUP ASSEMBLY (6 ATTACHING SCREWS).

4. RECONNECT NEGATIVE BATTERY CABLE. RESET RADIO SETTINGS AND CLOCK.

5. IF FUEL WAS DRAINED FROM TANK IN STEP 1 OF INSPECTION PROCEDURE, REFILL TANK TO PREVIOUS LEVEL WITH FUEL THAT WAS DRAINED.

6. INSTALL CAMPAIGN IDENTIFICATION LABEL.

CAMPAIGN IDENTIFICATION LABEL

EACH VEHICLE CORRECTED IN ACCORDANCE WITH THE INSTRUCTIONS OUTLINED IN THIS PRODUCT CAMPAIGN BULLETIN WILL REQUIRE A "CAMPAIGN IDENTIFICATION LABEL". EACH LABEL PROVIDES A SPACE TO INCLUDE THE CAMPAIGN NUMBER AND THE FIVE (5) DIGIT DEALER CODE OF THE DEALER PERFORMING THE CAMPAIGN SERVICE. THIS INFORMATION MAY BE INSERTED WITH A TYPEWRITER OR A BALL POINT PEN.

EACH "CAMPAIGN IDENTIFICATION LABEL" IS TO BE LOCATED ON THE RADIATOR CORE SUPPORT IN AN AREA WHICH WILL BE VISIBLE WHEN THE VEHICLE IS BROUGHT IN FOR PERIODIC SERVICING BY THE OWNER. ADDITIONAL "CAMPAIGN IDENTIFICATION LABELS" CAN BE OBTAINED FROM DAC.

APPLY "CAMPAIGN IDENTIFICATION LABEL" ONLY ON A CLEAN, DRY SURFACE.

CLAIM INFORMATION

SUBMIT A PRODUCT CAMPAIGN CLAIM WITH THE INFORMATION INDICATED BELOW:

* PARTS LABOR LABOR OTHER NET REPAIR PERFORMED PC ALLOW OP HOURS HOURS AMOUNT

INSPECT FUEL TANK 4 ** V8940 0.3 0.1 *** FILLER NECK FOR LEAKS - NOT NECESSARY TO DRAIN FUEL FROM TANK - NO LEAKS PRESENT, NO REPAIR REQUIRED

INSPECT FUEL TANK - ** V8941 0.4 0.1 *** FILLER NECK FOR LEAKS - FUEL DRAINED FROM TANK - NO LEAKS PRESENT, NO REPAIR REQUIRED

INSPECT FUEL TANK 4 ** V8942 2.2 0.1 *** FILLER NECK FOR LEAKS - NOT NECESSARY TO DRAIN FUEL FROM TANK - LEAKS FOUND, FUEL TANK REPLACED

INSPECT FUEL TANK 4 ** V8943 2.3 0.1 *** FILLER NECK FOR LEAKS - FUEL DRAINED FROM TANK - LEAKS FOUND, FUEL TANK REPLACED

NOTE: CHEVROLET FAILURE CODE SK-00 PONTIAC FAILURE CODE 96

* CAMPAIGN ADMINISTRATIVE ALLOWANCE.

** THE "PARTS ALLOWANCE" SHOULD BE THE SUM TOTAL OF THE CURRENT GMSPO DEALER NET PRICE PLUS 30% OF ALL PARTS REQUIRED FOR THE REPAIR.

*** THE AMOUNT IDENTIFIED IN THE "NET AMOUNT" COLUMN FOR LABOR OPERATIONS V8940, V8941, V8942 AND V8943 SHOULD REPRESENT THE COST OF 1/2 OZ. OF SNOOP LIQUID LEAK DETECTOR USED TO PERFORM THE INSPECTION PROCEDURE.

IN ADDITION, THE "NET AMOUNT" FOR LABOR OPERATIONS V8942 AND V8943 SHOULD INCLUDE THE COST OF PROVIDING THE CUSTOMER ALTERNATIVE TRANSPORTATION ("LOANER" CAR) UNTIL FUEL TANK REPLACEMENT IS COMPLETED. DAC AUTHORIZATION IS REQUIRED TO RECOVER ALTERNATE TRANSPORTATION CHARGES.

DEALERS WILL AUTOMATICALLY RECEIVE THE CORRECT LABOR AND MATERIAL ALLOWANCE BASED ON THE LABOR OPERATION PERFORMED.

REFER TO THE CHEVROLET CLAIMS PROCESSING MANUAL FOR DETAILS ON PRODUCT CAMPAIGN CLAIM SUBMISSION.

FIGURES: 2

*** SAMPLE LETTER ***

(NOTIFICATION USED BY CHEVROLET MOTOR DIVISION)

JUNE, 1994

DEAR CHEVROLET CAMARO OWNER:

THIS NOTICE IS SENT TO YOU IN ACCORDANCE WITH THE REQUIREMENTS OF THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT.

REASON FOR THIS RECALL

GENERAL MOTORS HAS DETERMINED THAT CERTAIN 1991-92 CHEVROLET CAMARO MODEL VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) 301, "FUEL SYSTEM INTEGRITY". THESE VEHICLES COULD EXHIBIT CRACKS OR "PIN HOLES" AT THE FUEL FILLER NECK SOLDER JOINT. THIS COULD RESULT IN FUEL ODOR OR FUEL LEAKAGE. IF AN IGNITION SOURCE WAS PRESENT, FUEL LEAKAGE RESULTING FROM THIS CONDITION COULD RESULT IN A VEHICLE FIRE.

WHAT WE WILL DO

TO CORRECT THIS CONDITION, YOUR DEALER WILL INSPECT YOUR VEHICLE'S FUEL TANK AND REPLACE THE TANK IF IT EXHIBITS THE CRACK OR "PIN HOLE" CONDITION. THIS SERVICE WILL BE PERFORMED FOR YOU AT NO CHARGE.

IN ADDITION, IF YOUR VEHICLE'S FUEL TANK REQUIRES REPLACEMENT, YOU WILL BE PROVIDED AN ALTERNATE MEANS OF TRANSPORTATION FREE OF CHARGE UNTIL THE REPLACEMENT IS COMPLETE.

WHAT YOU SHOULD DO

PLEASE CONTACT YOUR CHEVROLET DEALER AS SOON AS POSSIBLE TO ARRANGE A SERVICE DATE AND SO THE DEALER MAY ORDER THE NECESSARY PARTS FOR THE REPAIR. INSTRUCTIONS FOR MAKING THIS INSPECTION/CORRECTION HAVE BEEN SENT TO YOUR DEALER AND PARTS ARE AVAILABLE. THE LABOR TIME NECESSARY TO PERFORM THIS SERVICE CORRECTION IS APPROXIMATELY 20 MINUTES TO 2 HOURS. PLEASE ASK YOUR DEALER IF YOU WISH TO KNOW HOW MUCH ADDITIONAL TIME WILL BE NEEDED TO SCHEDULE AND PROCESS YOUR VEHICLE.

YOUR CHEVROLET DEALER IS BEST EQUIPPED TO OBTAIN PARTS AND PROVIDE SERVICE TO ENSURE THAT YOUR VEHICLE IS CORRECTED AS PROMPTLY AS POSSIBLE. IF, HOWEVER, YOU TAKE YOUR VEHICLE TO YOUR DEALER ON THE AGREED SERVICE DATE, AND THEY DO NOT REMEDY THIS CONDITION ON THAT DATE OR WITHIN FIVE (5) DAYS, WE RECOMMEND YOU CONTACT THE CHEVROLET CUSTOMER ASSISTANCE CENTER BY CALLING 1-800-222-1020.

AFTER CONTACTING YOUR DEALER AND THE CUSTOMER ASSISTANCE CENTER, IF YOU ARE STILL NOT SATISFIED THAT WE HAVE DONE OUR BEST TO REMEDY THIS CONDITION WITHOUT CHARGE AND WITHIN A REASONABLE TIME, YOU MAY WISH TO WRITE THE ADMINISTRATOR, NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION, 400 SEVENTH STREET, S.W., WASHINGTON, D.C. 20590 OR CALL 1-800-424-9393 (WASHINGTON D.C. RESIDENTS USE 366-0123).

THE ENCLOSED OWNER REPLY CARD IDENTIFIES YOUR VEHICLE. PRESENTATION OF THIS CARD TO YOUR DEALER WILL ASSIST IN MAKING THE NECESSARY INSPECTION/CORRECTION IN THE SHORTEST POSSIBLE TIME. IF YOU HAVE SOLD OR TRADED YOUR VEHICLE, PLEASE LET US KNOW BY COMPLETING THE POSTAGE PAID REPLY CARD AND RETURNING IT TO US.

WE ARE SORRY TO CAUSE YOU THIS INCONVENIENCE; HOWEVER, WE HAVE TAKEN THIS ACTION IN THE INTEREST OF YOUR SAFETY AND CONTINUED SATISFACTION WITH OUR PRODUCTS.

CHEVROLET MOTOR DIVISION GENERAL MOTORS CORPORATION

ENCLOSURE

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.