CAMPAIGN: STEERING INTERMEDIATE SHAFT. Chevrolet Camaro 1995

SUBJECT: STEERING INTERMEDIATE SHAFT

Models: 1995 Chevrolet Camaros and Pontiac Firebirds

TO: ALL GENERAL MOTORS DEALERS

General Motors of Canada Limited has determined that a defect which relates to motor vehicle safety exists in certain 1995 Chevrolet Camaros and Pontiac Firebirds. Some of these vehicles were built with an improperly assembled steering intermediate shaft. This condition could cause the intermediate shaft lower coupling to loosen and rotate on the steering gear input shaft. If this were to occur while the vehicle was in motion, a loss of steering control could result and a vehicle crash could occur without prior warning.

To prevent this condition from occurring, dealers are to inspect the intermediate steering shaft for the correct lower coupling and replace it as required.

VEHICLES INVOLVED:

Involved are the following 1995 Chevrolet Camaros and Pontiac Firebirds:

VIN VIN VIN --- --- --- 2G1FP32P0S2177773 2G1FP22S3S2177703 2G2FV32P1S2232832 2G1FP32P7S2177656 2G2FV22P7S2232859 2G1FP22PXS2177693 2G1FP22P1S2177856 2G2FV22P6S2232822 2G1FP22S3S2177846 2G2FS22S5S2232775 2G2FV32P4S2232808 2G1FP22P8S2177904 2G2FS22S9S2232794 2G1FP22P9S2177829

NOTE: PLEASE CHECK DCS SCREEN 45 OR YOUR V.I.N. LISTING BEFORE PERFORMING CAMPAIGN TO ENSURE THAT THE VEHICLE IS AFFECTED. ONLY AFFECTED VIN'S WILL BE PAID.

All affected vehicles have been identified by the VIN listing provided to involved dealers with this bulletin. Any dealer not receiving a listing was not shipped any of the affected vehicles.

DEALER CAMPAIGN RESPONSIBILITY:

All unsold new vehicles in dealer's possession and subject to this campaign Must be held and inspected/repaired per the Service Procedure of this Campaign Bulletin before owners take possession of these vehicles.

Dealers are to perform this campaign on all involved vehicles at no charge to owners, regardless of kilometers traveled, age of vehicle, or ownership, from this time forward.

Owners of vehicles recently sold from your new vehicle inventory with no owner information indicated on the dealer listing, are to be contacted by the dealer, and arrangements made to make the required correction according to instructions contained in this bulletin. This could be done by mailing to such owners a copy of the owner letter accompanying this bulletin. Campaign follow- up cards should not be used for this purpose, since the owner may not as yet have received the notification letter.

In summary, whenever a vehicle subject to this campaign is taken into your new or used vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.

CAMPAIGN PROCEDURE:

Refer to Section 4 of the Service Policies and Procedures Manual for the detailed procedure on handling Product Campaigns. Dealers are requested to complete the campaign on all transfers as soon as possible.

OWNER NOTIFICATION:

All owners of record at the time of campaign release are shown on the attached computer listing and have been notified by first class mail from General Motors (see copy of owner letter included with this bulletin). The listings provided are for campaign activity only and should not be used for any other purpose.

PARTS INFORMATION:

DUE TO THE SMALL NUMBER OF VEHICLES INVOLVED (14), DEALERS ARE ENCOURAGED NOT TO ORDER CAMPAIGN PARTS FOR USE AS SHELF STOCK. PARTS SHOULD ONLY BE ORDERED WHEN INSPECTION DETERMINES THAT IT IS NECESSARY TO REPLACE AN INTERMEDIATE STEERING SHAFT. IF A SHAFT NEEDS TO BE REPLACED, ALTERNATE TRANSPORTATION IS TO BE PROVIDED TO THE CUSTOMER WHILE THE PART IS ON ORDER. ONLY AN ESTIMATED 1% TO 2% OF INVOLVED VEHICLES WILL REQUIRE SHAFT REPLACEMENT.

Parts required to complete this campaign should be ordered through regular channels, as follows:

Part Number Description Quantity/Vehicle --------------------------------------------------------------------------- 26020775 Shaft, Intermediate Steering As Required

PARTS AND LABOUR CLAIM INFORMATION:

Credit for the campaign work performed will be paid upon receipt of a properly completed campaign claim card or DCS transmission in accordance with the following:

Repair Code Description Time Allowance

1A Inspect Shaft, No Repair Required .3

2A Inspect Shaft, Replace Incorrect Shaft .5

T2090 Courtesy Transportation * (max. $35.00 per day - up to 5 days) 6 or more days requires Zone (DSM) approval

*Labour Operation T2090 should represent the cost of courtesy transportation following the guidelines as per the Service Policies and Procedures Manual, Article 1.4.16 Courtesy Transportation Program.

Time allowance includes 0.1 hour for dealer administrative detail associated with this campaign. Parts credit will be based on dealer net plus 40% to cover parts handling.

SERVICE PROCEDURE:

1. Ensure the tire and wheel assemblies are pointed straight ahead and the steering wheel assembly is locked.

2. Raise vehicle on hoist and suitably support.

3. Remove intermediate steering shaft boot clamp and slide boot upward approximately 1 1/2 inches, exposing shafts lower yoke.

4. With the aid of a shop light or flashlight, and viewing the steering gear/intermediate shaft from front of vehicle, determine if the lower coupling yoke has a 1/2" x 1/2" machined opening "window" at the pinch bolt machined slot. The "window" will be facing the front of the vehicle, and will expose part of the pinch bolt shoulder and threads. If the machined "window" IS present, the proper shaft is installed and proceed to Step 5. If the machined "window" IS NOT present at the pinch bolt slot (bolt completely enclosed in casting), the incorrect yoke was assembled to the shaft and the entire intermediate shaft needs replacement. Replace the shaft following the instructions in the 1995 "F" Car Service Manual; Section 3F, Page 12.

5. Reposition boot and install clamp.

6. Lower vehicle.

7. Install Campaign Identification Label.

INSTALLATION OF CAMPAIGN IDENTIFICATION LABEL

Clean surface of radiator upper mounting panel and apply a Campaign Identification Label. Make sure the correct campaign number is inserted on the label. This will indicate that the campaign has been completed.

Dear General Motors Customer.

To prevent this condition from occurring, your dealer will inspect the intermediate steering shaft for the correct lower coupling and replace it as required.

This service will be provided for you at no charge.

Please contact your GM dealer as soon as possible to arrange a service date.

If parts are required, ask your dealer for details regarding their availability. If parts are not in stock, they can be ordered before, scheduling your service date.

This letter identifies your vehicle. Presentation of this letter to your dealer will assist their Service personnel in completing the necessary correction to your vehicle in the shortest possible time.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.

Customer Support Department General Motors of Canada Limited

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.