DIFFICULT TO OPEN FRT. DOORS WITH INSIDE HANDLES

Subject: DIFFICULTY IN OPENING FRONT DOOR WHEN USING INSIDE HANDLES

Model and Year: 1991 CAPRICE

TO: ALL CHEVROLET DEALERS

Condition: Some customers may comment about difficulty opening the front doors on 1991 Caprice vehicles built prior to the following VIN breakpoints:

Willow Run MW199117 Arlington MR105732

when using the inside door handles.

Cause: The inside handle rod may have come out of the retaining clip on the lock module, or the retaining clip may have broken.

Correction: Replace the retaining clip with new clip, P/N 20557650, using the following procedure.

Part is currently available from GMSPO.

1. Remove the door trim panel as described in the Body Section of the Service Manual.

2. Loosen the inner panel water deflector.

3. Disconnect the locking and the handle rods from the retaining clip on the lock module.

4. Rotate the clip 90 degrees and remove from the module.

5. Install the new clip, P/N 20557650 by locating in the slot and rotating 90 degrees.

6. Reinstall the rods into the clip.

7. Operate the system to ensure a satisfactory repair.

8. Reposition the inner panel water deflector.

9. Reinstall the door trim panel.

Labor Operation Number: B4360 Right Hand B4361 Left Hand

Use applicable Labor Time Guide for labor hours.

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.