Any questions related to suggested new or existing operations and/or time allowances in this time guide should be submitted as a Request for Review. Request for Review Requests should first be reviewed with the appropriate Market Area Service Representative. Issues requiring further investigation should be faxed to GM Holdens at 61 39647 2525.

It is important that vehicle identification data affecting or influencing the operation in question be provided. It is also important to submit a complete (detailed) description of the work performed. The statement followed shop manual procedure is generally not a sufficient explanation of the procedure followed. Generally, a technician performs the steps of an operation in a sequence that is comfortable to him/her and it is their procedure, which we would like to review and compare with ours. The Request for Review is primarily intended for your use to inform us of a problem affecting the ability of technicians to perform an operation within the published time allowance.

All inquiries received will be acknowledged and investigated. The Labor Time Guide text and procedure as published in the model year service manual will be reviewed, and restudies will be conducted as required. Results of the review will be sent to the dealership Service Manager.