Labor Time Guide Request for Review Process Caprice and Lumina IPC
Request for Review Requests should first be reviewed with the appropriate Market Area Service Representative. Issues requiring further investigation should be faxed to GM Holdens at 61 39647 2525.
The following number is avaliable to dealership service management personnel to request a review of Labor Time Guide Publications. This number can be used to request: time increases, time decreases, new add conditions, new labor operations or errors in labor time guide book.
Please note: In order to adequately evaluate and take action on your request, we must have a detailed description of each step that was performed. Any areas where difficulties were experienced should be described in detail. Time for each step must be included. The statement "followed service manual procedure" is not sufficient.
Please use a separate sheet for detailed steps and procedures.
To fax, please fill out the following information:
Your Name: | |
Dealership Name: | Dealer Code: |
Address: | Phone Number: |
Vehicle VIN: | Year/Make: Model: |
Engine: | Transmission: |
Optional Equipment that affected procedure: | |
Labor Operation Number and Description: | |
Published Time: | Suggested Time: |
Part Numbers of Parts Replaced (If Applicable): | |
Service Publicaton Reference and Date: | |
RESULTS OF THE REVIEW WILL BE SENT TO THE DEALERSHIP SERVICE MANAGER
