GM Service Manual Online
For 1990-2009 cars only

Strategy Based Diagnostics

Review the system in order to familiarize yourself with the system functions. Refer to Rear Drive Axle Description and Operation and Transfer Case Description and Operation for the NVG 760 transfer case. All diagnosis on a vehicle should follow a logical process. Strategy based diagnostics is a uniform approach for repairing all systems. The diagnostics flow may always be used in order to resolve a system problem. The diagnostic flow is the place to start when repairs are necessary. For a detailed explanation, refer to Strategy Based Diagnosis .

Visual/Physical Inspection

    • Inspect for aftermarket devices, which could affect the operation of the vehicle. Refer to Checking Aftermarket Accessories .
    • Inspect the easily accessible or visible system components for obvious damage or a condition which could cause the symptom.
    • Check for correct lubricant level and proper viscosity.
    • Verify the exact operating conditions under which the concerns exist. Note factors such as speed, road conditions, ambient temperature, and other specifics.
    • Compare the driving characteristics or sounds, if applicable, to a known good vehicle and make sure you are not trying to correct a normal condition.

       Notice: Do not exceed more than 5 seconds of parking brake application. RDM damage may result.

    • Rear axle activation and operation may be checked by positioning the four wheels off the ground, starting the vehicle, and selecting the drive position. A properly operating rear axle and transfer case will rotate all four wheels at equal RPM. Fully apply the parking brake, the rear will stop turning. Apply the throttle while watching the rear wheels. They will rotate slightly as the driveline winds-up. This indicates the all wheel drive (AWD) is functioning. Rear wheel must be less than 5 kph when the parking brake applies. The CCM has a strategy that it will disable torque output when the rear wheel speed is 5 kph or more
    • Factors that may contribute to an inoperative rear axle include:
       - A low gear oil level
       - A mini spare or different size tires
       - A fluid over-temperature condition
       - A defective rear axle assembly
       - An inoperative transfer case assembly
       - The wrong fluid type

Intermittent

Test the vehicle under the same conditions that the customer reported in order to verify the system is operating properly.

Noise Acceptability

A gear driven unit will produce a certain amount of noise. Some noise is acceptable and audible at certain speeds, or under various driving conditions, such as a newly-paved blacktop road. Slight noise is not detrimental to the operation of the axle and is considered normal.

Symptom List

Refer to a symptom diagnostic procedure from the following list in order to diagnose the symptom:

    •  Noisy in Drive
    •  Noisy When Coasting
    •  Intermittent Noise
    •  Constant Noise
    •  Noisy on Turns
    •  Rear Axle Lubricant Leak Diagnosis

Strategy Based Diagnostics

Review the system in order to familiarize yourself with the system functions. Refer to Rear Drive Axle Description and Operation and Transfer Case Description and Operation for the NVG 760 transfer case. All diagnosis on a vehicle should follow a logical process. Strategy based diagnostics is a uniform approach for repairing all systems. The diagnostics flow may always be used in order to resolve a system problem. The diagnostic flow is the place to start when repairs are necessary. For a detailed explanation, refer to Strategy Based Diagnosis.

Visual/Physical Inspection

    • Inspect for aftermarket devices, which could affect the operation of the vehicle. Refer to Checking Aftermarket Accessories.
    • Inspect the easily accessible or visible system components for obvious damage or a condition which could cause the symptom.
    • Check for correct lubricant level and proper viscosity.
    • Verify the exact operating conditions under which the concerns exist. Note factors such as speed, road conditions, ambient temperature, and other specifics.
    • Compare the driving characteristics or sounds, if applicable, to a known good vehicle and make sure you are not trying to correct a normal condition.

       Caution: Do not exceed more than 5 seconds of parking brake application. RDM damage may result.

    • Rear axle activation and operation may be checked by positioning the four wheels off the ground, starting the vehicle, and selecting the drive position. A properly operating rear axle and transfer case will rotate all four wheels at equal RPM. Fully apply the parking brake, the rear will stop turning. Apply the throttle while watching the rear wheels. They will rotate slightly as the driveline winds-up. This indicates the all wheel drive (AWD) is functioning. Rear wheel must be less than 5 kph when the parking brake applies. The CCM has a strategy that it will disable torque output when the rear wheel speed is 5 kph or more
    • Factors that may contribute to an inoperative rear axle include:
       - A low gear oil level
       - A mini spare or different size tires
       - A fluid over-temperature condition
       - A defective rear axle assembly
       - An inoperative transfer case assembly
       - The wrong fluid type

Intermittent

Test the vehicle under the same conditions that the customer reported in order to verify the system is operating properly.

Noise Acceptability

A gear driven unit will produce a certain amount of noise. Some noise is acceptable and audible at certain speeds, or under various driving conditions, such as a newly-paved blacktop road. Slight noise is not detrimental to the operation of the axle and is considered normal.

Symptom List

Refer to a symptom diagnostic procedure from the following list in order to diagnose the symptom:

    •  Noisy in Drive
    •  Noisy When Coasting
    •  Intermittent Noise
    •  Constant Noise
    •  Noisy on Turns
    •  Rear Axle Lubricant Leak Diagnosis