Subject: | 98063 -- Rear Suspension Trailing Arm Bolt Breakage |
Models: | 1996-97 Chevrolet Cavalier and Pontiac Sunfire Model Vehicles |
General Motors has decided that a defect which relates to motor vehicle safety exists in certain 1996-97 Chevrolet Cavalier and Pontiac Sunfire model vehicles. Some of these vehicles may have a condition which could result in one of the rear suspension trailing arm bolts breaking. If this were to occur while the vehicle was in motion, vehicle control would be affected and a vehicle crash could result without prior warning.
To prevent the possibility of this condition occurring, dealers are to replace the rear suspension trailing arm fasteners.
Involved are certain 1996-1997 Chevrolet Cavalier and Pontiac Sunfire model vehicles built within the following VIN breakpoints:
Year | Division | Model | Plant | From | Through |
---|---|---|---|---|---|
1996 | Chevrolet | Cavalier | Ramos Arizpe | TS833767 | TS912906 |
1997 | Chevrolet | Cavalier | Ramos Arizpe | VS800001 | VS959373 |
1996 | Pontiac | Sunfire | Ramos Arizpe | TS876901 | TS912921 |
1997 | Pontiac | Sunfire | Ramos Arizpe | VS800002 | VS858368 |
Important: Please check DCS Screen 445 or your VIN listing before performing campaign to ensure that the vehicle is affected. Only affected VINs will be paid.
Involved vehicles have been identified by Vehicle Identification Number. Computer listings containing the complete Vehicle Identification Number, customer name and address data have been prepared, and are being furnished to involved dealers with the campaign bulletin. The customer name and address data furnished will enable dealers to follow-up with customers involved in this campaign. Any dealer not receiving a computer listing with the campaign bulletin has no involved vehicles currently assigned.
Parts required to complete this campaign are to be obtained from General Motors Service Parts Operations (GMSPO). Please refer to your "involved vehicles listing" prior to ordering requirements.
Part Number | Description | Qty/ Vehicle |
---|---|---|
22652503 | Bolt | 2 |
03537772 | Nut (5 Pieces per Package) | 2 |
Registered letters will be sent to known owners of record located within areas covered by the U.S. National Traffic and Motor Vehicle Safety Act, as amended. For owners outside these areas, the attached suggested dealer letter is recommended and should be sent by dealers.
All unsold new vehicles in dealers' possession and subject to this campaign MUST be held and inspected/repaired per the service procedure of this campaign bulletin BEFORE customers take possession of these vehicles.
Dealers are to service all vehicles subject to this campaign at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. This could be done by mailing to such customers a copy of the customer letter accompanying this bulletin. Campaign follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this campaign enters your vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.
Important: New nut must be installed on outboard side of the underbody bracket.
Tighten
Tighten nuts to 60 N·m (44 lb ft) plus 120
degrees rotation (two flats of nut).
Each vehicle corrected in accordance with the instructions outlined in this Product Campaign Bulletin will require a "Campaign Identification Label". Each label provides a space to include the campaign number and the five (5) digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or a ball point pen.
Each "Campaign Identification Label" is to be located on the radiator core support in an area which will be visible when the vehicle is brought in by the customer for periodic servicing. Additional Campaign Identification Labels can be obtained from your Regional Marketing Office.
Apply the "Campaign Identification Label" only on a clean, dry surface.
Submit a Product Campaign Claim with the information indicated below.
Repair Performed | Part Count | Failed Part No. | Parts Allow | CC-FC | Labour Op | Labour Hours* |
---|---|---|---|---|---|---|
Replace rear suspension trailing arm fasteners | 4 | 22652503 | ** | MA-96 | V0274 | 0.4 |
* -- For Campaign Administrative Allowance, add 0.1 hours to the "Labour Hours". ** -- The "Parts Allowance" should be the sum total of the current GMSPO Dealer Net price plus landed cost mark-up. |
Refer to the General Motors Corporation Claims Processing Manual for details on Product Campaign Claim Submission.