GENERAL MOTORS HAS DETERMINED THAT SOME 1981 C20 SERIES SUBURBAN MODELS WERE ASSEMBLED WITHOUT FRONT STABILIZER BARS. THIS BAR, WHICH IS OPTIONAL ON CERTAIN OTHER 1981 SERIES SUBURBANS BECAME STANDARD ON C20906 MODEL SUBURBANS IN 1981 AND SHOULD HAVE BEEN INSTALLED DURING ASSEMBLY.
VEHICLES INVOLVED
INVOLVED ARE SOME 1981 C20 SERIES SUBURBAN MODELS AT FLINT WITHIN THE FOLLOWING VEHICLE IDENTIFICATION NUMBER BREAKPOINTS:
PLANT FROM THROUGH
FLINT BF100988 BF112974
INVOLVED VEHICLES HAVE BEEN IDENTIFIED BY VEHICLE IDENTIFICATION NUMBER COMPUTER LISTINGS. COMPUTER LISTINGS CONTAIN THE COMPLETE VEHICLE IDENTIFICATION NUMBER, OWNER NAME AND ADDRESS DATA, AND ARE FURNISHED TO THE INVOLVED DEALERS WITH THE CAMPAIGN BULLETIN. OWNER NAME AND ADDRESS DATA FURNISHED WILL ENABLE DEALERS TO FOLLOW UP WITH OWNERS INVOLVED IN THIS CAMPAIGN.
THESE LISTINGS MAY CONTAIN OWNER NAMES AND ADDRESSES OBTAINED FROM STATE MOTOR VEHICLE REGISTRATION RECORDS. THE USE OF SUCH MOTOR VEHICLE REGISTRATION DATA FOR ANY OTHER PURPOSE IS A VIOLATION OF LAW IN SEVERAL STATES. ACCORDINGLY YOU ARE URGED TO LIMIT THE USE OF THIS LISTING FOR THE FOLLOW-UP NECESSARY TO COMPLETE THIS CAMPAIGN.
ANY DEALER NOT RECEIVING A COMPUTER LISTING WITH THE CAMPAIGN BULLETIN WAS NOT SHIPPED ANY INVOLVED VEHICLES.
OWNER NOTIFICATION
OWNERS WILL BE NOTIFIED OF THIS CAMPAIGN ON THEIR VEHICLES BY CHEVROLET MOTOR DIVISION (SEE COPY OF OWNER LETTER INCLUDED WITH THIS BULLETIN).
DEALER CAMPAIGN RESPONSIBILITY
THIS RECALL CAMPAIGN IS TO BE PERFORMED AT NO CHARGE TO OWNERS ON ALL AFFECTED VEHICLES REGARDLESS OF TIME, MILEAGE, OR OWNERSHIP. DEALERS ARE TO INSPECT AND CORRECT ALL AFFECTED VEHICLES IN NEW AND USED VEHICLE STOCK PRIOR TO THEIR SALE.
WHENEVER A VEHICLE SUBJECT TO THIS CAMPAIGN IS TAKEN INTO YOUR NEW OR USED VEHICLE INVENTORY, OR IT IS IN YOUR DEALERSHIP FOR SERVICE IN THE FUTURE, YOU SHOULD TAKE THE STEPS NECESSARY TO BE SURE THE CAMPAIGN CORRECTION HAS BEEN MADE.
SERVICE PROCEDURE
1. RAISE VEHICLE ON HOIST, AND WIRE BRUCH BRACKET CONTACTING SURFACES OF FRAME RAILS AND LOWER CONTROL ARMS TO REMOVE ANY FOREIGN MATERIAL. REFERENCE FIGURE 1.
2. ASSEMBLE RIGHT AND LEFT HAND FRAME BRACKET (P/N 6271375) TO LOWER SURFACE OF FRAME RAILS UTILIZING FOUR (4) BOLTS (P/N 9420462), FOUR (4) LOCK WASHERS (P/N 131099) AND FOUR (4) NUTE (P/N 9414034). TORQUE BOLTS TO 30 FT. LBS. (41 NM). REFERENCE FIGURE 1, VIEW A.
3. INSTALL AND ORIENT TWO (2) STABILIZER FRAME INSULATORS (P/N 3927019) AND TWO (2) STABILIZER CONTROL ARM INSULATORS (SAME P/N) TO THE STABILIZER BAR (P/N 6274060) UTILIZING A SUITABLE RUBBER LUBRICANT (P/N 1051717) OR EQUIVALENT FROM DEALERS SERVICE SUPPLIES. REFERENCE FIGURE 1.
4. POSITION STABILIZER BAR AND L.H ATTACHING CLAMP (P/N 334671) ON L.H BRACKET (P/N 6271375), INSURING THAT THE INSULATOR IS PROPERLY ORIENTED UNDER THE ATTACHING CLAMP. SECURE BY AHDN TIGHTENING TWO (2) BOLTS (P/N 9418824) AND TWO (2) NUTS (P/N 9422297). REFERENCE FIGURE1.
5. POSITION STABILIZER BAR AND R.H. ATTACHING CLAMP (P/N 334671) TO R.H. FRAME BRACKET, INSURING THE INSULATOR IS PROPERLY ORIENTED UNDER THE ATTACHING CLAMP. SECURE BY HAND TIGHTENING TWO (2) BOLTS (P/N 9418824) AND TWO (2) NUTS (P/N 9422297). REFERENCE FIGURE 1.
6. POSITION THE TWO (2) STABILIZER LOWER CONTROL ARM ATTACHING CLAMPS (P/N 334671) INSULATORS (SLIT MAY BE ORIENTED EITHER WAY) AND SECURE TO CONTROL ARM UTILIZING TWO (2) BOLTS (P/N 9418824) AND TWO (2) NUTS (P/N 9422297) FOR EACH BRACKET. REFERENCE FIGURE 1.
7. TORQUE CLAMP ATTACHMENTS TO 25 FT. LBS. (34 NM) AND LOWER VEHICLE.
PARTS INFORMATION
PARTS KITS REQUIRED TO COMPLETE THIS CAMPAIGN WILL BE SHIPPED TO INVOLVED DEALERS BY CHEVROLET ON A NO CHARGE BASIS. ANY QUESTIONS AS IT PERTAINS TO PARTS SHORTAGE, ETC. SHOULD BE DIRECTED TO YOUR ZONE SERVICE DEPARTMENT.
EACH PARTS KIT WILL CONSIST OF THE FOLLOWING:
QUANTITY PER PART NUMBER DESCRIPTION VEHICLE
6274060 BAR FRONT STABILIZER 1 334671 CLAMPS, STABILIZER 4 3927019 INSULATORS 4 9418824 BOLTS 8 9422297 NUTS 8 6271375 BRACKET TO FRAME 2 9420462 BOLTS, BRACKET 4 131099 LOCKWASHER 4 9414034 NUTS 4 NPN REPAIR INSTRUCTION SHEET 1
PARTS ARE NOT TO BE ORDERED FROM OR RETURNED TO GENERAL MOTORS WAREHOUSING AND DISTRIBUTION CENTER.
CLAIM INFORMATION
SUBMIT A PRODUCT CAMPAIGN CLAIM WITH THE INFORMATION INDICATED BELOW:
PARTS FAILED **PARTS FAILURE LABOR LABOR *OTHER COUNT PART NO. ALLOWANCE CODE OPERATION HOURS HOURS
1 6274060 10.02 00 V0910 .5 .1
DESCRIPTION: INSTALL FRONT STABILIZER BAR KIT PER INSTRUCTIONS CONTAINED IN THIS BULLETIN.
* CAMPAIGN ADMINISTRATIVE ALLOWANCE
** 30% OF DEALER NET ONLY FOR PARTS FURNISHED AT NO CHARGE BY CHEVROLET.
DEALERS WILL AUTOMATICALLY RECEIVE THE CORRECT PARTS AND LABOR ALLOWANCE BASED ON THE LABOR OPERATION PERFORMED. AMOUNTS ARE ENTERED ON CAMPAIGN CLAIMS TO ALLOW THE DEALER TO DEVELOP AN ACCOUNTS RECEIVABLE AMOUNT ONLY.
REFER TO THE CHEVROLET CLAIMS PROCESSING MANUAL FOR DETAILS ON PRODUCT CAMPAIGN CLAIM SUBMISSION.
CAMPAIGN IDENTIFICATION LABEL
EACH VEHICLE MODIFIED IN ACCORDANCE WITH THE INSTRUCTIONS OUTLINED IN THIS PRODUCT CAMPAIGN BULLETIN WILL REQUIRE A "CAMPAIGN IDENTIFICATION LABEL." EACH LABEL PROVIDES A SPACE TO INCLUDE THE FIVE DIGIT DEALER CODE OF THE DEALER PERFORMING THE CAMPAIGN SERVICE. THIS INFORMATION MAY BE INSERTED WITH A TYPEWRITER OR BALLPOINT PEN.
EACH "CAMPAIGN IDENTIFICATION LABEL" IS TO BE LOCATED ON THE RADIATOR CORE SUPPORT IN AN AREA WHICH WILL BE VISIBLE WHEN THE VEHICLE IS BROUGHT IN FOR PERIODIC SERVICING BY THE OWNER.
APPLY "CAMPAIGN IDENTIFICATION LABEL" ONLY ON A CLEAN DRY SURFACE.
ADMINISTRATIVE PROCEDURE
REFER TO THE CURRENT CHEVROLET SERVICE POLICIES AND PROCEDURES MANUAL AND CLAIMS PROCESSING MANUAL FOR CAMPAIGN HANDLING AND ADMINISTRATIVE PROCEDURES.
General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.