CAMPAIGN: INCORRECT OR OMITTED CERTIFICATION LABEL. Chevrolet Chevy C Pickup

Models: 1989 CK 10-30 Light Model Trucks Built at Oshawa

General Motors of Canada has determined that certain 1989 CK 10-30 Light Model Trucks were produced at the Oshawa Truck Assembly Plant with incorrect or missing vehicle certification labels. The trucks were assembled correctly. The incorrect information or missing certification labels fail to conform to the requirements of Canada Motor Vehicle Safety Standard 120, "Tire Selection and Rims For Vehicles Other Than Passenger Cars."

To correct this condition, a new certification label is to be affixed to each affected vehicle.

Since a new certification label can be easily installed and to reduce owner inconvenience, new certification labels will be sent directly to owners of record. Owners may install the new label or ask a dealer to do the service. Dealer service is to be done at no charge to owners.

VEHICLES INVOLVED:

Involved are certain 1989 CK 10-30 Light Model Trucks built at Oshawa within the following VIN breakpoints:

Model Assembly Year Plant From Through ----- -------- ---- ------- 1989 GMC Oshawa K1508983 K1509263 K1525086 K1525150

1989 CHEV Oshawa K1159414 K1159658 K1120009 K1120247

All affected vehicles have been identified by the VIN listing provided to involved dealers with this bulletin. Any dealer not receiving a listing was not shipped any of the affected vehicles.

DEALER CAMPAIGN RESPONSIBILITY:

Dealers are to service all vehicles subject to this campaign at no charge to owners, regardless of mileage, age of vehicle, or ownership, from this time forward.

Whenever a vehicle subject to this campaign is taken into your new or used vehicle inventory, or it is in your dealership for service in the future, you should take the steps necessary to be sure the campaign correction has been made before reselling or releasing the vehicle.

Owners of vehicles recently sold from your new vehicle inventory are to be contacted by the dealer, and arrangements made to make the required modification according to instructions contained in this bulletin.

CAMPAIGN PROCEDURE:

Refer to Section 4 of the Service Policies and Procedures Manual for the detailed procedure on handling Product Campaigns. Dealers are requested to complete the campaign on all transfers as soon as possible.

OWNER NOTIFICATION:

All owners of record at the time of campaign release are shown on the attached computer listing and have been notified by first class mail from General Motors. The listings provided are for campaign activity only and should not be used for any other purpose.

PARTS INFORMATION:

A new certification label required for each vehicle involved will be mailed to owners of record and involved dealers. The label will contain the VIN and corresponding rim, tire inflation, and loading information.

If the existing label's VIN does not match the new label or the new label was not received, contact your Zone Office to make arrangements to receive a replacement.

PARTS AND LABOUR CLAIM INFORMATION:

Credit for the campaign work performed will be paid upon receipt of a properly completed campaign claim card, RAPID terminal or DCS transmission in accordance with the following:

Repair Code Description Time Allowance ----------- ----------- --------------- 2A Inspect for proper vehicle data .3 and install new certification label.

Time allowance includes 0.1 hour for dealer administrative detail associated with this campaign. Parts credit will be based on dealer net plus 30% to cover parts handling.

SERVICE PROCEDURE

See instructions for installation of the label included with this bulletin.

INSTALLATION OF CAMPAIGN IDENTIFICATION LABEL

Clean surface of radiator upper mounting panel and apply a Campaign Identification Label. Make sure the correct campaign number is inserted on the label. This will indicate that the campaign has been completed.

To correct this condition, a new certification label should be affixed to your truck. For your convenience, we have enclosed a new label. You may install it yourself. Just follow the instructions on the reverse side of this letter.

If you decide not to install the new label yourself, your GM dealer will be pleased to install it f or you at no charge.

This letter identifies your vehicle. Presentation of this letter to your dealer will assist their Service personnel in completing the necessary correction to your vehicle in the shortest possible time.

Further assistance, if required, may be obtained from the General Motors Zone Office nearest you. Your vehicle Owner's Manual provides the location and phone number of Each respective Zone Office.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisf action with our products.

INSTRUCTIONS

1. Open driver's door.

2. Verify that the Vehicle Identification Number (VIN) of the new certification label, enclosed with these instructions is the same as the existing label.

If the VIN of the new certification label is different than the existing label, contact our Customer Assistance Centre, Toll Free, by calling 1-800-263-3777, or if you live in Quebec, 1-800-263-7854, to arrange to receive the correct label.

If the VIN of the new certification label is the same as the existing label, follow the remaining steps of this procedure and install the new label.

3. Lift corner of certification label and peel from door edge.

Clean the surface with soapy water and wipe dry.

4. Remove backing from new label, enclosed with these instructions, and carefully apply to vehicle in same location as original label.

NOTE: DO NOT ATTEMPT TO REMOVE OR LOOSEN THE NEW LABEL ONCE IT HAS BEEN APPLIED AS THIS WILL DAMAGE THE LABEL AND MAKE IT ILLEGIBLE.

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.