CAMPAIGN: INCORRECT DIPSTICK FLUID APPEARS TO BE LOW 4L80E. Chevrolet Chevy G Van 1992

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I M P O R T A N T

G M C T R U C K R E C A L L N O T I C E

C A M P A I G N 9 2 C 0 8

******************************************************************** NUMBER: 92C08 DATE: APRIL 1992 GROUP: 7A - AUTOMATIC TRANSMISSION

SUBJECT: INCORRECT DIPSTICK INSTALLED

MODELS: 1992 G3 VANS

------------------------------------------------------- THIS MESSAGE IS BEING SENT TO INVOLVED DEALERS ONLY. -------------------------------------------------------

GENERAL MOTORS HAS DETERMINED THAT CERTAIN 1992 G3 VANS EQUIPPED WITH 4L80-E AUTOMATIC TRANSMISSIONS (RPO MT1) WERE SHIPPED FROM THE SCARBOROUGH ASSEMBLY PLANT WITH THE INCORRECT BLADE ON THE TRANSMISSION FLUID LEVEL INDICATORS (DIPSTICKS). THE FULL COLD INDICATOR ON THE INCORRECT DIPSTICK IS 18.9 MM (3/4 IN.) HIGHER THAN ON THE CORRECT DIPSTICK. THE TRANSMISSION FLUID WAS AT THE CORRECT LEVEL WHEN THE VEHICLES WERE SHIPPED FROM THE PLANT. HOWEVER, IF SOMEONE WERE TO CHECK THE FLUID LEVEL WITH THE INCORRECT DIPSTICK, THE FLUID WOULD APPEAR TO BE LOW. APPROXIMATELY 39 OZ. OF FLUID WOULD BE REQUIRED TO BRING THE READING ON THE DIPSTICK UP TO THE FULL COLD MARK. IF THIS MUCH ADDITIONAL FLUID WERE TO BE ADDED TO THE TRANSMISSION, THE TRANSMISSION'S PERFORMANCE AND DURABILITY COULD BE AFFECTED.

TO PREVENT THESE CONDITIONS FROM OCCURRING, THE CORRECT TRANSMISSION DIPSTICK WILL BE INSTALLED.

VEHICLES INVOLVED

INVOLVED ARE CERTAIN 1992 G3 VANS SHIPPED FROM THE SCARBOROUGH (VIN CODE 4). DEALER CODES AND VEHICLES INVOLVED ARE LISTED BELOW:

DEALER CODE VEHICLE IDENTIFICATION

48-06121 2GJGG39K7N4504189 48-06317 2GDHG31K1N4504174 48-06317 2GDHG31KXN4504206 48-06317 2GDHG31K7N4504339 48-10513 2GTGG31N8N4504232 48-10593 2GDJG31K9N4504361 48-21127 2GJGG39N7N4504526 48-21127 2GTGG39K0N4504560 48-21249 2GDHG31K4N4504167 48-26014 2GDHG31K9N4504309 48-26552 2GDHG31K9N4504374 48-47105 2GJGG39N8N4504535 48-47105 2GJGG39N5N4504556 48-47105 2GJGG39NXN4504598 48-47105 2GJGG39N7N4504641 48-47105 2GJGG39N8N4504650 48-53401 2GJGG39K1N4504477 48-53699 2GDGG31K3N4504110 48-53699 2GDGG31K5N4504111 48-53699 2GDGG31K0N4504114 48-53699 2GDGG31K4N4504116 48-53699 2GDGG31K8N4504118 48-53699 2GDGG31K8N4504121 48-53699 2GDGG31K5N4504125 48-53699 2GDGG31K9N4504130 48-53699 2GDGG31K1N4504137 48-53699 2GDGG31K3N4504169 48-53699 2GDGG31K0N4504176 48-53699 2GDGG31K0N4504212 48-53699 2GDGG31K2N4504230 48-53699 2GDGG31K4N4504245 48-53699 2GDGG31K6N4504263 48-53699 2GDGG31K0N4504274 48-53699 2GDGG31KXN4504279 48-53699 2GDGG31K6N4504294 48-53699 2GDGG31K4N4504312 48-53699 2GDGG31K7N4504319 48-53699 2GDGG31K7N4504322 48-53699 2GDGG31K9N4504337 48-53699 2GDGG31K4N4504343 48-53699 2GDGG31K1N4504347 48-53699 2GDGG31K7N4504367 48-53699 2GDGG31K9N4504368 48-53699 2GDGG31K8N4504376 48-53699 2GDGG31K9N4504385 48-53699 2GDGG31K6N4504389 48-53699 2GDGG31KXN4504394 48-53699 2GDGG31KXN4504413 48-53699 2GDGG31K4N4504424 48-53699 2GDGG31K3N4504446 48-53699 2GDGG31K7N4504451 48-53699 2GDGG31K5N4504464 48-53699 2GDGG31K6N4504490 48-53699 2GDGG31K1N4504493 48-53699 2GDGG31K9N4504516 48-53699 2GDGG31K9N4504533 48-53699 2GDGG31K4N4504536 48-53699 2GDGG31K1N4504543 48-53699 2GDGG31K9N4504547 48-53699 2GDGG31K7N4504577 48-53699 2GDGG31K0N4504579 48-53699 2GDGG31K8N4504586 48-53699 2GDGG31K0N4504601 48-53699 2GDGG31K2N4504602 48-53699 2GDGG31K8N4504605 48-53699 2GDGG31K1N4504610 48-53699 2GDGG31K7N4504613 48-53699 2GDGG31K5N4504626 48-53699 2GDGG31K0N4504629 48-53699 2GDGG31KXN4504637 48-53699 2GDGG31K3N4504639 48-53699 2GDGG31K4N4504648 48-53699 2GDGG31K4N4504651 48-53699 2GDGG31K1N4504655 48-53699 2GDGG31K5N4504657 48-53699 2GDGG31K4N4504665 48-53699 2GDGG31K7N4504675 48-53699 2GDGG31K3N4504690 48-53699 2GDGG31K9N4504693 48-53699 2GDGG31K9N4504726 48-53699 2GDGG31K2N4504728 48-53699 2GDGG31K6N4504733 48-56000 2GDHG31KXN4504240 48-56000 2GDHG31K1N4504305 48-56000 2GDHG31K6N4504316 48-56000 2GDJG31K2N4504363 48-56000 2GDHG31K6N4504428

DEALER CAMPAIGN RESPONSIBILITY

DEALERS ARE TO SERVICE ALL VEHICLES SUBJECT TO THIS CAMPAIGN AT NO CHARGE TO OWNERS, REGARDLESS OF MILEAGE, AGE OF VEHICLE, OR OWNERSHIP, FROM THIS TIME FORWARD. DEALERS ARE TO CORRECT ALL AFFECTED VEHICLES IN NEW AND USED VEHICLE STOCK PRIOR TO THEIR SALE.

WHENEVER A VEHICLE SUBJECT TO THIS CAMPAIGN IS TAKEN INTO YOUR NEW OR USED VEHICLE INVENTORY, OR IT IS IN YOUR DEALERSHIP FOR SERVICE IN THE FUTURE, YOU SHOULD TAKE THE STEPS NECESSARY TO ENSURE THE CAMPAIGN CORRECTION HAS BEEN MADE BEFORE RESELLING OR RELEASING THE VEHICLE.

OWNERS OF VEHICLES RECENTLY SOLD FROM YOUR NEW VEHICLE INVENTORY ARE TO BE CONTACTED BY THE DEALER AND ARRANGEMENTS MADE TO MAKE THE REQUIRED CORRECTION ACCORDING TO INSTRUCTIONS CONTAINED IN THIS BULLETIN. IF THE NAME AND ADDRESS OF THE OWNER OF AN INVOLVED VEHICLE WAS UNAVAILABLE TO GMC TRUCK DIVISION AT THE TIME OF CAMPAIGN INITIATION, THE DEALER MUST DETERMINE THE OWNER'S NAME AND ADDRESS FROM THE DEALERSHIP SALES RECORDS. PLEASE PROVIDE THIS INFORMATION DIRECTLY ON THE SECOND COPY OF THE LISTING NEXT TO THE APPLICABLE VIN SO THAT OUR RECORDS MAY BE UPDATED AND THE APPROPRIATE NOTIFICATION MAILED TO THE OWNER. THIS SECOND COPY SHOULD THEN BE SUBMITTED TO THE ADDRESS LISTED BELOW IN THE PREVIOUSLY SUPPLIED YELLOW CAMPAIGN ENVELOPES.

GMC TRUCK DIVISION GENERAL MOTORS CORPORATION 101 UNION STREET PLYMOUTH, MICHIGAN 48170

OWNER NOTIFICATION

OWNERS WILL BE NOTIFIED OF THIS CAMPAIGN ON THEIR VEHICLES BY GMC TRUCK DIVISION (SEE COPY OF OWNER LETTER INCLUDED WITH THIS MESSAGE). A LISTING OF OWNER NAMES AND ADDRESSES HAS BEEN FURNISHED TO THE INVOLVED DEALERS TO ENABLE DEALERS TO FOLLOW UP WITH OWNERS INVOLVED IN THIS CAMPAIGN. THIS LISTING MAY CONTAIN OWNER NAMES AND ADDRESSES OBTAINED FROM STATE MOTOR VEHICLE REGISTRATION RECORDS. THE USE OF SUCH MOTOR VEHICLE REGISTRATION DATA FOR ANY OTHER PURPOSE IS A VIOLATION OF LAW IN SEVERAL STATES. ACCORDINGLY, YOU ARE URGED TO LIMIT THE USE OF THIS LISTING TO THIS CAMPAIGN.

SERVICE PROCEDURE

1. REMOVE OLD DIPSTICK. BEND THE BLADE OF THE DIPSTICK AND DISCARD.

2. INSTALL THE NEW DIPSTICK (P/N 15685952).

NOTICE: THE NEW DIPSTICK WILL HAVE A RED HANDLE WITH WHITE LETTERING.

3. CHECK THE TRANSMISSION FLUID LEVEL. ADJUST THE FLUID LEVEL AS NECESSARY.

4. INSTALL "CAMPAIGN IDENTIFICATION LABEL".

PARTS INFORMATION

THE PARTS REQUIRED TO COMPLETE THIS CAMPAIGN WILL BE SHIPPED FROM GENERAL MOTORS SERVICE PARTS OPERATION (GMSPO) TO INVOLVED DEALERS. IF PARTS ARE NOT RECEIVED BY A DEALER, PARTS ARE TO BE OBTAINED FROM GMSPO. TO ENSURE THAT THESE PARTS WILL BE OBTAINED AS SOON AS POSSIBLE, THEY SHOULD BE ORDERED FROM GMSPO ON A C.I.O. ORDER WITH NO SPECIAL INSTRUCTION CODE BUT ORDER UNDER AN ADVISE CODE (2).

PART NUMBER DESCRIPTION QUANTITY

15685952 INDICATOR, TRANS 1 FLUID LEVEL, MT1

WARRANTY INFORMATION

DEALERS SHOULD SUBMIT A WARRANTY CLAIM ON EACH VEHICLE COMPLETED UNDER THIS CAMPAIGN.

LABOR OPERATION *TIME TROUBLE NUMBER DESCRIPTION ALLOWANCE CODE

V7280 INSTALL TRANSMISSION 0.2 HRS. 96 FLUID LEVEL INDICATOR

ADD: 0.5 HRS. IF FLUID ADJUSTMENT IS NECESSARY.

*FOR DEALER TO RECEIVE ADMINISTRATIVE TIME ALLOWANCE ASSOCIATED WITH THIS CAMPAIGN, ADD 0.1 HOUR TO THE LABOR OPERATION TIME ALLOWANCE.

CAMPAIGN IDENTIFICATION LABEL

EACH VEHICLE CORRECTED IN ACCORDANCE WITH THE INSTRUCTIONS OUTLINED IN THIS PRODUCT CAMPAIGN BULLETIN WILL REQUIRE A "CAMPAIGN IDENTIFICATION LABEL." EACH LABEL PROVIDES A SPACE TO INCLUDE THE CAMPAIGN NUMBER AND FIVE (5) DIGIT DEALER CODE OF THE DEALER PERFORMING THE CAMPAIGN SERVICE. THIS INFORMATION MAY BE INSERTED WITH A TYPEWRITER OR BALL POINT PEN.

EACH "CAMPAIGN IDENTIFICATION LABEL" IS TO BE LOCATED ON THE RADIATOR CORE SUPPORT IN AN AREA WHICH WILL BE VISIBLE WHEN THE VEHICLE IS BROUGHT IN FOR PERIODIC SERVICING BY THE OWNER.

APPLY "CAMPAIGN IDENTIFICATION LABEL" ONLY ON A CLEAN, DRY SURFACE.

ADMINISTRATIVE PROCEDURE

PROCEDURES COVERING THIS CAMPAIGN ARE OUTLINED IN SECTION V OF YOUR DEALERSHIP'S "GM TRUCK CLAIMS PROCESSING MANUAL" #P9119. ____________ DISCLAIMER

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DEAR GMC TRUCK OWNER:

TO PREVENT THESE CONDITIONS FROM OCCURRING, YOUR DEALER WILL INSTALL THE CORRECT TRANSMISSION DIPSTICK. THIS SERVICE WILL BE COMPLETED FOR YOU AT NO CHARGE.

PLEASE CONTACT YOUR GMC TRUCK DEALER AS SOON AS POSSIBLE TO ARRANGE A SERVICE DATE. INSTRUCTIONS FOR MAKING THIS CORRECTION HAVE BEEN SENT TO YOUR DEALER. PLEASE ASK YOUR DEALER IF YOU WISH TO KNOW HOW MUCH TIME WILL BE NEEDED TO SCHEDULE, PROCESS AND REPAIR YOUR VEHICLE.

THE ENCLOSED POSTAGE PAID OWNER REPLY CARD IDENTIFIES YOUR VEHICLE. PRESENTATION OF THIS CARD TO YOUR DEALER WILL ASSIST IN MAKING THE NECESSARY CORRECTION TO YOUR VEHICLE IN THE SHORTEST POSSIBLE TIME. IF YOU HAVE SOLD OR TRADED YOUR VEHICLE, PLEASE FURNISH US COMPLETE NAME AND ADDRESS OF THE PERSON YOU SOLD OR TRADED YOUR VEHICLE TO AND RETURN THE CARD TO US.

WE ARE SORRY TO CAUSE YOU THIS INCONVENIENCE; HOWEVER, WE HAVE TAKEN THIS ACTION IN THE INTEREST OF YOUR CONTINUED SATISFACTION WITH OUR PRODUCTS. GMC TRUCK DIVISION GENERAL MOTORS CORPORATION 92C08 ENCLOSURE

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.