Step | Action | Value(s) | Yes | No |
---|---|---|---|---|
1 |
Does radio now operate? | -- | -- | Go to Step 2 |
2 |
Important: It will say Theftlock® on the face of the radio. Does the Radio have Theftlock? | -- | Go to Step 3 | -- |
3 | Is it possible to get the security code from the customer? | -- | Go to Step 4 | |
4 |
Did you receive the 6 digit Radio Display Code? | -- | Go to Step 5 | Send Radio in for repair |
5 | Contact Delco Assistance to obtain a "Radio Back-up Code". | -- | Go to Step 6 | -- |
6 |
"SEC" should display. Did the radio unlock? | -- | Go to Step 7 | Repeat Step 6 |
7 |
Important: This will remove the original owner's code. The owner will then be able to reinstall their own personal security code. Step 6 only unlocked the radio, if the original code is not known, repeat step 6. Did the radio display? | -- | -- | Repeat Step 7 |