Subject: | Service VME -- Center Arm Rest Will Not Fold Down |
Models: | . |
When servicing the vehicle with the VIN you entered, the following diagnosis might be helpful if the vehicle exhibits the described symptoms.
Some customers may comment or be surprised to learn that the center arm rest on base trim level Chevrolet Silverado's equipped with the split bench (40-20-40 ) vinyl seat does not fold down. Please ensure that dealers advise customers at delivery that if their vehicle has this trim / seat configuration that the center arm rest does not fold down by design.
Please follow this diagnosis process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed. If these steps do not resolve the condition, please contact GM TAC for further diagnostic assistance. This diagnostic approach was developed for the vehicle with the VIN you entered and should not be automatically be used for other vehicles with similar symptoms.