GM Service Manual Online
For 1990-2009 cars only

Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, refer to the addresses below.

United States -- Customer Assistance

Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com

1-800-222-1020

1-800-833-2438 (For Text Telephone devices (TTYs))

Roadside Assistance: 1-800-CHEV-USA (243-8872)

Fax Number: 313-381-0022

From Puerto Rico:

1-800-496-9992 (English)

1-800-496-9993 (Spanish)

Fax Number: 313-381-0022

From U.S. Virgin Islands:

1-800-496-9994

Fax Number: 313-381-0022

Canada -- Customer Assistance

General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

1-800-263-3777 (English)

1-800-263-7854 (French)

1-800-263-3830 (For Text Telephone devices (TTYs))

Roadside Assistance: 1-800-268-6800

Overseas -- Customer Assistance

Please contact the local General Motors Business Unit.

Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) -- Customer Assistance

General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.

01-800-508-0000

Long Distance: 011-52-53 29 0 800

For customer assistance phone numbers, refer to Contact Information.

To assist in our review of your concerns, provide the following information:

  1. The Vehicle Identification Number (this will be on the VIN plate in the cab of the vehicle)
  2. Current mileage on the vehicle
  3. Nature of the problem

Contact Information

Department

Phone Number

GM Customer Assistance Center (general information, dealer location, other concerns)

1-800-222-1020

Roadside Assistance Center (towing and all Roadside Assistance program services)

1-800-243-8872

Online Users

You can find specific information on:

    • Service Parts
    • After Sales Assistance
    • GM Military History
    • News/Events

Refer to the web for updated information: www.gm-defense.com