WARRANTY ADMINISTRATION ADCSM EMPOWERMENT. Chevrolet Chevy MD FWD Control Chassis 1989

REVISION: 05/03/95

THIS BULLETIN IS BEING REVISED TO INFORM "GM OF CANADA" AND "NAES" DEALERS THAT THEY ARE NOT AUTHORIZED TO UTILIZE THIS SERVICE BULLETIN. **********************************************************************

"GM OF CANADA" AND "NAES" DEALERS ARE NOT AUTHORIZED TO UTILIZE THIS SERVICE BULLETIN.

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SUBJECT: WARRANTY ADMINISTRATION - ADCSM EMPOWERMENT PARAMETERS RETAIL MATRIX

MODEL: 1995 AND ALL PRIOR MODEL YEARS ALL CHEVROLET PASSENGER CARS AND LIGHT DUTY TRUCKS

ATTENTION:

DEALER SERVICE MANAGER AND WARRANTY ADMINISTRATOR

THE PURPOSE OF THIS BULLETIN IS TO PROVIDE RETAIL SERVICE MANAGEMENT WITH A MATRIX THAT SUPPORTS THE RECENTLY ANNOUNCED DEALER EMPOWERMENT OR SELF-AUTHORIZATION LEVELS AND HOW THESE NEW LEVELS RELATE TO CHEVROLET'S ADCSM PROGRAM.

ADCSM EMPOWERMENT PARAMETERS

BUMPER-TO- VEHICLE VEHICLE BUMPER TIME/MILES TIME/MILES MODEL YEAR WARRANTY UP TO UP TO

89 TO 91 3 YRS/ 4 YRS/ 5 YRS/ 50,000 MLS 62,000 MLS 74,000 ML

92 TO 3 YRS/ 4 YRS/ 5 YRS/ CURRENT 36,000 MLS 48,000 MLS 60,000 MLS

STATUS LEVEL:

1,2,3,4 DEALER CAN DEALER CAN DEALER CAN (B-T-B* +2 YRS/ AUTH AUTH AUTH 24,000 MLS)

5,6** DEALER CAN DEALER CAN DAC (B-T-B +1 YR/ AUTH AUTH REVIEW 12,000 MLS) REQUIRED

7 DAC DAC DAC (B-T-B* +0/0) REVIEW REQUIRED REVIEW REVIEW CODES B,E,G,D,H REQUIRED REQUIRED

* B-T-B = BUMPER-TO-BUMPER ** EXTERIOR PAINT OVER 4 YEARS REQUIRES WHOLESALE REVIEW NOTE: EXTERIOR PAINT IS UP TO 5 YEARS - NO MILEAGE LIMITATIONS.

FIGURES: 0

GENERAL MOTORS BULLETINS ARE INTENDED FOR USE BY PROFESSIONAL TECHNICIANS, NOT A "DO-IT-YOURSELFER." THEY ARE WRITTEN TO INFORM THOSE TECHNICIANS OF CONDITIONS THAT MAY OCCUR ON SOME VEHICLES, OR TO PROVIDE INFORMATION THAT COULD ASSIST IN THE PROPER SERVICE OF A VEHICLE. PROPERLY TRAINED TECHNICIANS HAVE THE EQUIPMENT, TOOLS, SAFETY INSTRUCTIONS AND KNOW-HOW TO DO A JOB PROPERLY AND SAFELY. IF A CONDITION IS DESCRIBED, DO NOT ASSUME THAT THE BULLETIN APPLIES TO YOUR VEHICLE, OR THAT YOUR VEHICLE WILL HAVE THAT CONDITION. SEE A GENERAL MOTORS DEALER SERVICING YOUR BRAND OF GENERAL MOTORS VEHICLE FOR INFORMATION ON WHETHER YOUR VEHICLE MAY BENEFIT FROM THE INFORMATION.