CAMPAIGN: 1991 P30 CHASSIS RT/LT HAND FUEL TANK FILL VENT. Chevrolet Chevy P RV/Van/Commercial Chassis 1991

DEC., 1991 NUMBER: 91C28 SECTION: 6C

PRODUCT SAFETY CAMPAIGN 91C28 -

80 GALLON FUEL TANK RH FILL/VENT CAP DAMAGE

1991 P30 MOTOR HOME CHASSIS WITH 80 GALLON FUEL TANK

TO: ALL CHEVROLET DEALERS

THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT, AS AMENDED, PROVIDES THAT EACH VEHICLE WHICH IS SUBJECT TO A RECALL CAMPAIGN OF THIS TYPE MUST BE ADEQUATELY REPAIRED WITHIN A REASONABLE TIME AFTER THE OWNER HAS TENDERED IT FOR REPAIR. A FAILURE TO REPAIR WITHIN SIXTY (60) DAYS AFTER TENDER OF A VEHICLE IS PRIMA FACIE EVIDENCE OF FAILURE TO REPAIR WITHIN A REASONABLE TIME.

IF THE CONDITION IS NOT ADEQUATELY REPAIRED WITHIN A REASONABLE TIME, THE OWNER MAY BE ENTITLED TO AN IDENTICAL OR REASONABLY EQUIVALENT VEHICLE AT NO CHARGE OR TO A REFUND OF THE PURCHASE PRICE LESS A REASONABLE ALLOWANCE FOR DEPRECIATION.

TO AVOID HAVING TO PROVIDE THESE BURDENSOME SOLUTIONS, EVERY EFFORT MUST BE MADE TO PROMPTLY SCHEDULE AN APPOINTMENT WITH EACH OWNER AND TO REPAIR THEIR VEHICLE AS SOON AS POSSIBLE. AS YOU WILL SEE IN READING THE ATTACHED COPY OF THE LETTER THAT IS BEING SENT TO OWNERS, THE OWNERS ARE BEING INSTRUCTED TO CONTACT THE CHEVROLET CUSTOMER ASSISTANCE CENTER IF THEIR DEALER DOES NOT REMEDY THE CONDITIO N WITHIN FIVE (5) DAYS OF THE MUTUALLY AGREED UPON SERVICE DATE. IF THE CONDITION IS NOT REMEDIED WITHIN A REASONABLE TIME, THEY ARE INSTRUCTED ON HOW TO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION.

DEFECT INVOLVED

GENERAL MOTORS HAS DETERMINED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 1991 CHEVROLET P30 MOTOR HOME CHASSIS EQUIPPED WITH RIGHT-HAND AND LEFT-HAND FILL 80-GALLON FUEL TANKS (RPO NJ9). SOME OF THESE VEHICLES HAVE BEEN SHIPPED TO BODY BUILDERS WITH DAMAGED FILL AND/OR VENT OPENING CAPS ON THE RIGHT-HAND SIDE. IF A LEFT-HAND FILL SYSTEM WAS INSTALLED ON THE TANK BY THE BODY BUILDER AND THERE WAS A DAMAGED RIGHT-HAND CAP, THE FUEL SHUT OFF SYSTEM WOULD NO LONGER BE SEALED. THUS, THE AUTOMATIC SHUT-OFF SYSTEM USED BY GAS STATIONS WOULD NOT WORK, WHICH WOULD ALLOW GASOLINE TO BE FORCED OUT OF THE RIGHT-HAND OPENING. IF AN IGNITION SOURCE WERE PRESENT, A FIRE COULD RESULT.

DEFECT INVOLVED (CON'T)

TO PREVENT THIS CONDITION FROM OCCURRING, DEALERS ARE TO INSPECT FOR A LEFT-HAND FILL SYSTEM AND INSTALL NEW CAPS ON THE UNUSED RIGHT-HAND FILL AND VENT OPENINGS.

VEHICLES INVOLVED

INVOLVED ARE CERTAIN 1991 CHEVROLET P30 MOTOR HOME CHASSIS EQUIPPED WITH RIGHT-H AND AND LEFT-HAND FILL 80-GALLON FUEL TANKS (RPO NJ9) BUILT WITHIN THE FOLLOWING VIN BREAKPOINTS:

PLANT YEAR MODEL PLANT CODE FROM THROUGH

1991 P30 MOTOR DETROIT "3" M3301992 M3314489 HOME CHASSIS

INVOLVED VEHICLES HAVE BEEN IDENTIFIED BY VEHICLE IDENTIFICATION NUMBER COMPUTER LISTINGS. COMPUTER LISTINGS CONTAIN THE COMPLETE VEHICLE IDENTIFICATION NUMBER , OWNER NAME AND ADDRESS DATA, AND ARE FURNISHED TO INVOLVED DEALERS WITH THE CAMPAIGN BULLETIN. OWNER NAME AND ADDRESS DATA FURNISHED WILL ENABLE DEALERS TO FOLLOW-UP WITH OWNERS INVOLVED IN THIS CAMPAIGN.

THESE LISTINGS MAY CONTAIN OWNER NAMES AND ADDRESSES OBTAINED FROM STATE MOTOR V EHICLE REGISTRATION RECORDS. THE USE OF SUCH MOTOR VEHICLE REGISTRATION DATA FOR ANY OTHER PURPOSE IS A VIOLATION OF LAW IN SEVERAL STATES. ACCORDINGLY, YOU ARE URGED TO LIMIT THE USE OF THIS LISTING TO THE FOLLOW-UP NECESSARY TO COMPLETE THIS CAMPAIGN. ANY DEALER NOT RECEIVING A COMPUTER LISTING WITH THE CAMPAIGN BULLETIN HAS NO INVOLVED VEHICLES CURRENTLY ASSIGNED.

OWNER NOTIFICATION

OWNERS WILL BE NOTIFIED OF THIS CAMPAIGN ON THEIR VEHICLES BY CHEVROLET MOTOR DIVISION (SEE COPY OF OWNER LETTER INCLUDED WITH THIS BULLETIN).

DEALER CAMPAIGN RESPONSIBILITY

DEALERS ARE TO SERVICE ALL VEHICLES SUBJECT TO THIS CAMPAIGN AT NO CHARGE TO OWNERS, REGARDLESS OF MILEAGE, AGE OF VEHICLE, OR OWNERSHIP, FROM THIS TIME FORWARD .

WHENEVER A VEHICLE SUBJECT TO THIS CAMPAIGN IS TAKEN INTO YOUR NEW OR USED VEHICLE INVENTORY, OR IT IS IN YOUR DEALERSHIP FOR SERVICE IN THE FUTURE, YOU SHOULD TAKE THE STEPS NECESSARY TO BE SURE THE CAMPAIGN CORRECTION HAS BEEN MADE BEFORE RESELLING OR RELEASING THE VEHICLE.

OWNERS OF VEHICLES RECENTLY SOLD FROM YOUR NEW VEHICLE INVENTORY ARE TO BE CONTACTED BY THE DEALER, AND ARRANGEMENTS MADE TO MAKE THE REQUIRED CORRECTION ACCORD ING TO INSTRUCTIONS CONTAINED IN THIS BULLETIN.

PARTS INFORMATION

PARTS REQUIRED TO COMPLETE THIS CAMPAIGN ARE TO BE OBTAINED FROM GENERAL MOTORS SERVICE PARTS OPERATIONS (GMSPO). TO ENSURE THESE PARTS WILL BE OBTAINED AS SOON AS POSSIBLE, THEY SHOULD BE ORDERED FROM GMSPO ON A "C.I.O." ORDER WITH NO SPECIAL INSTRUCTION CODE, BUT ON AN ADVISE CODE (2).

QUANTITY/ PART NUMBER DESCRIPTION

15654228 VENT OPENING CAP 1

15654229 FUEL FILL OPENING CAP 1

SERVICE PROCEDURE

1. INSPECT FOR RIGHT-HAND FILL SYSTEM. IF A RIGHT-HAND FILL SYSTEM IS PRESENT NO FURTHER ACTION IS REQUIRED, MOVE ON TO STEP 6, BELOW

IF NO RIGHT-HAND FILL SYSTEM IS PRESENT, PERFORM STEPS 2 THROUGH 6 BELOW USING ACCESS HOLE IN RIGHT FRAME RAIL (SEE FIGURE 1, PAGE 4).

2. LOOSEN HOSE CLAMPS ON CAPS OF RIGHT-HAND FILL AND VENT OPENINGS.

NOTICE: IT MAY BE NECESSARY TO REPOSITION HOSE CLAMPS USING CHANNEL LOCK PLIER S OR EQUIVALENT TOOL BEFORE CLAMPS CAN BE LOOSENED.

3. REMOVE BOTH RUBBER CAPS.

4. INSTALL NEW CAPS TO RIGHT-HAND FILL AND VENT OPENINGS.

5. TIGHTEN EXISTING HOSE CLAMPS AROUND NEW CAPS.

6. INSTALL "CAMPAIGN IDENTIFICATION LABEL".

CAMPAIGN IDENTIFICATION LABEL

EACH VEHICLE CORRECTED IN ACCORDANCE WITH THE INSTRUCTIONS OUTLINED IN THIS PRODUCT CAMPAIGN BULLETIN WILL REQUIRE A "CAMPAIGN IDENTIFICATION LABEL." EACH LABEL PROVIDES A SPACE TO INCLUDE THE FIVE (5) DIGIT DEALER CODE OF THE DEALER PERFO RMING THE CAMPAIGN SERVICE. THIS INFORMATION MAY BE INSERTED WITH A TYPEWRITER OR A BALL POINT PEN.

CAMPAIGN IDENTIFICATION LABEL (CON'T)

EACH "CAMPAIGN IDENTIFICATION LABEL" IS TO BE LOCATED ON THE RADIATOR CORE SUPPORT IN AN AREA WHICH WILL BE VISIBLE WHEN THE VEHICLE IS BROUGHT IN FOR PERIODIC SERVICING BY THE OWNER. ADDITIONAL "CAMPAIGN IDENTIFICATION LABELS" CAN BE OBTAINED FROM DAC.

APPLY "CAMPAIGN IDENTIFICATION LABEL" ONLY ON A CLEAN, DRY SURFACE.

CLAIM INFORMATION

SUBMIT A PRODUCT CAMPAIGN CLAIM WITH THE INFORMATION INDICATED BELOW: _____________________________________________________________________

PARTS CC-FC LABOR LAB OTH REPAIR PERFORMED PC PART NO. ALLOW OP HRS HRS _____________________________________________________________________

INSPECT FOR RIGHT-HAND FILL - - SK-00 V7160 0.2 0.1 NO REPAIR NEEDED _____________________________________________________________________

INSPECT AND INSTALL 2 15654228 ** SK-00 V7161 0.3 0.1 NEW RIGHT-HAND FILL AND VENT CAPS _____________________________________________________________________

* CAMPAIGN ADMINISTRATIVE ALLOWANCE.

** THE "PARTS ALLOWANCE" SHOULD BE THE SUM TOTAL OF THE CURRENT GMSPO DEALER NET PRICE PLUS 30% OF ALL PARTS REQUIRED FOR THE REPAIR.

DEALERS WILL AUTOMATICALLY RECEIVE THE CORRECT LABOR AND MATERIAL ALLOWANCE BASED ON THE LABOR OPERATION PERFORMED.

REFER TO THE CHEVROLET CLAIMS PROCESSING MANUAL FOR DETAILS ON PRODUCT CAMPAIGN CLAIM SUBMISSION. ( 91C28

(NOTIFICATION USED BY CHEVROLET MOTOR DIVISION)

DECEMBER 19, 1991

DEAR CHEVROLET TRUCK OWNER:

THIS NOTICE IS SENT TO YOU IN ACCORDANCE WITH THE REQUIREMENTS OF THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT.

REASON FOR THIS RECALL

WHAT WE WILL DO

TO PREVENT THIS CONDITION FROM OCCURRING, YOUR DEALER WILL INSPECT FOR A LEFT-HAND FILL SYSTEM AND INSTALL A NEW CAP ON THE UNUSED RIGHT-HAND FILL AND VENT OPENING. THIS SERVICE WILL BE PERFORMED FOR YOU AT NO CHARGE.

WHAT YOU SHOULD DO

PLEASE CONTACT YOUR CHEVROLET DEALER AS SOON AS POSSIBLE TO ARRANGE A SERVICE DATE. INSTRUCTIONS FOR MAKING THIS CORRECTION HAVE BEEN SENT TO YOUR DEALER AND PARTS ARE AVAILABLE. THE LABOR TIME NECESSARY TO PERFORM THIS SERVICE INSPECTION/CORRECTION IS APPROXIMATELY 20 MINUTES. PLEASE ASK YOUR DEALER IF YOU WISH TO KNOW HOW MUCH ADDITIONAL TIME WILL BE NEEDED TO SCHEDULE AND PROCESS YOUR VEHICLE.

YOUR CHEVROLET DEALER IS BEST EQUIPPED TO OBTAIN PARTS AND PROVIDE SERVICE TO ENSURE THAT YOUR VEHICLE IS CORRECTED AS PROMPTLY AS POSSIBLE. IF, HOWEVER, YOU TAKE YOUR VEHICLE TO YOUR DEALER ON THE AGREED SERVICE DATE, AND THEY DO NOT REMEDY THIS CONDITION ON THAT DATE OR WITHIN FIVE (5) DAYS, WE RECOMMEND YOU CONTACT THE CHEVROLET CUSTOMER ASSISTANCE CENTER BY CALLING 1-800-222-1020.

AFTER CONTACTING YOUR DEALER AND THE CUSTOMER ASSISTANCE CENTER, IF YOU ARE STILL NOT SATISFIED THAT WE HAVE DONE OUR BEST TO REMEDY THIS CONDITION WITHOUT CHARGE AND WITHIN A REASONABLE TIME, YOU MAY WISH TO WRITE THE ADMINISTRATOR, NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION, 400 SEVENTH STREET, S.W., WASHINGTON, D.C. 20590 OR CALL 1-800-424-9393 (WASHINGTON D.C. RESIDENTS USE 366-0123).

THE ENCLOSED OWNER REPLY CARD IDENTIFIES YOUR VEHICLE. PRESENTATION OF THIS CARD TO YOUR DEALER WILL ASSIST IN MAKING THE NECESSARY INSPECTION/CORRECTION IN THE SHORTEST POSSIBLE TIME. IF YOU HAVE SOLD OR TRADED YOUR VEHICLE, PLEASE LET US KNOW BY COMPLETING THE POSTAGE PAID REPLY CARD AND RETURNING IT TO US.

WE ARE SORRY TO CAUSE YOU THIS INCONVENIENCE; HOWEVER, WE HAVE TAKEN THIS ACTION IN THE INTEREST OF YOUR SAFETY AND CONTINUED SATISFACTION WITH OUR PRODUCTS.

CHEVROLET MOTOR DIVISION GENERAL MOTORS CORPORATION

ENCLOSURE (

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.