04078 95-99 Chevrolet P3 Chassis Owner Letter to Check the Park Brake Operation - kw campaign inoperative performance information

The following diagnosis might be helpful if the vehicle exhibits the symptom described in the PI.

Owners of 1995 - 1999 P3 chassis may have received a letter that instruct them to check their park brake operation. Below is a copy of this letter.

This letter is not a product recall even though customers received a recall reply card in error with their letter. The purpose of the letter is to remind the customer that the park brake system requires routine maintenance as outlined in the owners manual. Any repairs or adjustments performed on the park brake system are at the expense of the customer as this is considered a maintenance item. Below is a copy of the letter.

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October 2004

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Dear Chevrolet Customer:

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General Motors originally sent this owner letter to all owners of record in July 2001. Due to the importance of this scheduled maintenance, General Motors is resending this information to you. Please follow the instructions below to address this important matter.

As the owner of a 1995 - 1999 Chevrolet motor home chassis, your satisfaction with our product is of utmost concern to us. We are contacting you to make you aware that General Motors has received reports of crashes that may be related to the maintenance of the auto-apply park brake on your vehicle. The park brake system requires routine maintenance as outlined in your owner’s manual. If the park brake system is not periodically adjusted, it is possible that the park brake may not fully engage, allowing the vehicle to roll.

What You Should Do:

1. Inspect your vehicle and confirm that your auto-apply parking brake is correctly adjusted. If you suspect that your system needs adjustment, please contact your GM dealer for service. GM recommends that you inspect the adjustment of your park brake at least twice yearly and after long periods of storage. It is recommended that you perform the simple check of the park brake system stated in your owner’s manual in the Scheduled Maintenance Services section. For your convenience we have provided it below:

Caution

When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure that there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move.

•	Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake set the parking brake.

•	To check the parking brake’s holding ability: With the engine running and the transmission in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only.

•	If the vehicle does not hold under the above circumstance, see your dealer immediately for parking brake adjustment.

2. As an added precaution to help prevent your vehicle from rolling away, GM recommends that you avoid parking on steep grades whenever possible. If you must park on an incline, park your vehicle against a curb or berm if possible. If parking next to a curb, turn the vehicle wheels into the curb.
3. Do not use the park brake system to stop the vehicle while the vehicle is in motion. The park brake system is not intended to be used as a substitute for the regular brake system. Doing so can damage the park brake system.

If you have any questions regarding this matter, please contact the Chevrolet Customer Assistance Center between the hours of 8:AM and 11:00 PM, EST, Monday through Friday. They can be reached at 1-800-222-1020.

Chevrolet Division

General Motors Corporation

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Please follow this diagnosis process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed. If these steps do not resolve the condition, please contact GM TAC for further diagnostic assistance.

(1995 - 1999 Chevrolet P3 Chassis)

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