THIS CAMPAIGN WAS SENT OUT BY BOTH GMC TRUCK AND CHEVROLET. THE VIN LISTS ARE INCLUDED FOR BOTH DIVISIONS IN THIS BULLETIN. TO JUMP TO THE GMC TRUCK VIN LIST USE THE COMMAND DOWN 69 TO JUMP TO THE CHEVROLET VIN LIST USE THE COMMAND DOWN 120
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I M P O R T A N T
G M C T R U C K R E C A L L N O T I C E
C A M P A I G N 9 2 C 1 2
******************************************************************* NUMBER: 92C12 DATE: APRIL 1992 GROUP: 5 - BRAKES
------------------------------------------------------ THIS MESSAGE IS BEING SENT TO INVOLVED DEALERS ONLY. ------------------------------------------------------
THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT, AS AMENDED, PROVIDES THAT EACH VEHICLE WHICH IS SUBJECT TO A RECALL CAMPAIGN OF THIS TYPE MUST BE ADEQUATELY REPAIRED WITHIN A REASONABLE TIME AFTER THE OWNER HAS TENDERED IT FOR REPAIR. A FAILURE TO ADEQUATELY REPAIR WITHIN 60 DAYS AFTER TENDER OF A VEHICLE IS PRIMA FACIE EVIDENCE OF FAILURE TO REPAIR WITHIN A REASONABLE TIME.
IF THE CONDITION IS NOT ADEQUATELY REPAIRED WITHIN A REASONABLE TIME, THE OWNER MAY BE ENTITLED TO AN IDENTICAL OR REASONABLY EQUIVALENT VEHICLE AT NO CHARGE, OR TO A REFUND OF THE PURCHASE PRICE LESS A REASONABLE ALLOWANCE FOR DEPRECIATION.
TO AVOID HAVING TO PROVIDE THESE BURDENSOME SOLUTIONS, EVERY EFFORT MUST BE MADE TO PROMPTLY SCHEDULE APPOINTMENTS WITH OWNERS AND TO REPAIR THEIR VEHICLES AS SOON AS POSSIBLE. AS YOU WILL SEE IN READING THE ATTACHED COPY OF THE LETTER WHICH IS BEING SENT TO OWNERS, THE OWNER IS BEING INSTRUCTED TO CONTACT THE NEAREST GMC ZONE OFFICE IF THE DEALER DOES NOT REMEDY THE CONDITION WITHIN FIVE DAYS OF THE MUTUALLY AGREED UPON SERVICE DATE. IF THE CONDITION IS NOT REMEDIED WITHIN A REASONABLE TIME, THEY ARE INSTRUCTED HOW TO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION.
DEFECT INVOLVED
GENERAL MOTORS HAS DETERMINED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 1992 C/K LIGHT TRUCKS. SOME OF THESE VEHICLES HAVE AN IMPROPERLY INSTALLED PIVOT BOLT HOLDING THE BRAKE PEDAL TO ITS SUPPORT BRACKET. IN THESE FEW CASES, THE PIVOT BOLT WAS ONLY HAND STARTED INTO THE BRACKET WELD NUT WITHOUT ENGAGING THE LOCKING MATERIAL ON THE BOLT. IT IS POSSIBLE FOR THE BOLT TO DISENGAGE FROM THE NUT RESULTING IN A LOSS OF BRAKING ACTION. IF THIS CONDITION OCCURS WHILE THE VEHICLE IS IN MOTION, A VEHICLE CRASH COULD OCCUR WITHOUT PRIOR WARNING.
TO PREVENT THIS CONDITION FROM OCCURRING, DEALERS ARE TO INSPECT FOR HAND-STARTED BRAKE PEDAL BOLTS AND TORQUE THEM TO SPECIFICATION.
VEHICLES INVOLVED
GMC TRUCK VEHICLES INVOLVED
INVOLVED ARE CERTAIN 1992 C/K VEHICLES BUILT AT PONTIAC EAST ASSEMBLY. DEALER CODES AND VEHICLES INVOLVED ARE LISTED BELOW:
SHIP TO CHARGE DEALER TO DEALER VEHICLE IDENTIFICATION
06047 06047 1GTFK24K9NE530750 06196 06196 1GTHK34F6NE530688 06213 06213 1GTDC14Z5NE530742 06235 06235 1GTDC14Z9NE530744 06442 06442 1GTDC14Z0NE530678 06568 06568 1GTEC14H3NE530671 06575 06575 1GTGC24J8NE530733 10066 10066 1GTEC14Z7NE530701 18132 18132 1GTGK24F0NE530689 21589 21589 1GTEC14H1NE530720 26376 26376 1GDHK34K7NE530756 30072 30072 1GTDC14Z1NE530740 30224 30224 1GTDC14Z2NE530696 30224 30224 1GTDC14Z7NE530693 30430 26305 1GTGC24K2NE530655 30657 30657 1GTGK24KXNE530728 40140 40140 1GTGC24K4NE530754 40146 40146 1GTFC24K5NE530774 40403 40403 1GTEC14H1NE530698 44031 44031 1GTDC14Z8NE530668 44199 44199 1GTGK24K3NE530702 44365 44365 1GTGK24K6NE530676 44611 44611 1GTGK24K7NE530721 50067 50067 1GTDC14Z8NE530699 50117 50117 1GTDC14Z5NE530739 50246 50246 1GTDC14Z6NE530782 51047 51047 1GTGK24KXNE530664 51072 51072 1GTGK24K2NE530772 51218 51218 1GTGC24K9NE530667 51303 51303 1GTHK34K7NE530700 53018 53018 1GTHK34FXNE530791 53075 26170 1GTEC14K6NE530711 53137 53137 1GTDC14Z7NE530788 53137 53137 1GTEC14KXNE530663 53243 53243 1GTDC14H7NE530653 53243 53243 1GTDC14Z3NE530657 53369 53369 1GTEC14Z3NE530730 53401 53401 1GTDC14Z4NE530778 53571 53571 1GTDC14Z2NE530746 54755 42047 1GTEC14H6NE529420 56127 56127 1GDJC34KXNE530779
CHEVROLET VEHICLES INVOLVED:
INVOLVED ARE THE FOLLOWING 1992 C/K VEHICLES BUILT AT THE PONTIAC EAST ASSEMBLY PLANT.
DEALER VIN DEALER VIN
02124 1GCEC14Z2NE178109 02127 1GCGK24K8NE178278 02251 1GCEC14H1NE177928 02264 1GCEK14Z4NE178194 02285 1GCEK14K7NE178192 02285 1GCEC14K3NE178168 02554 1GCEC14Z1NE178263 03403 1GCHK34K8NE178288 03419 1GCDC14ZONE177987 03697 1GCGK24K8NE177986 03775 1GBGK24KONE178084 04033 1GCGK24K7NE178174 04120 1GCGK24KXNE178167 04123 1GCEK14H7NE178181 04188 1GCDC14Z4NE178107 04331 1GCFK24K9NE178060 04480 1GCFK24KXNE178021 04665 1GCGC24K6NE178096 04672 1GCEC14Z1NE178019 04762 1GCGK24KXNE178282 04772 1GCGK24K4NE178214 04804 1GCHK34N2NE178068 05002 1GCGK24K1NE177957 05199 1GCGK24K3NE177975 05384 1GCHK34K4NE178241 05532 1GCHK34N8NE177992 05546 1GCDC14Z6NE178237 05559 1GBJC34N8NE178269 06013 1GCDC14Z8NE178014 06444 1GBJC34N3NE177952 06610 1GBHC34F9NE178076 07005 1GCHC34F5NE177938 07135 1GBJC34F2NE178213 07268 1GCGK24FXNE178091 07497 1GBJC34N6NE178044 07507 1GCDC14Z9NE178023 07607 1GCGC24F7NE177946 07629 1GCGK24F1NE178061 07698 1GBJC34F4NE178164 07726 1GCHC34F7NE178234 07857 1GCEC14H1NE177976 07857 1GCEC14H2NE178280 07875 1GBJK34K5NE178190 08034 1GBGC24K9NE178162 08058 1GCHC34FXNE178065 08109 1GCGK24F7NE178131 08159 1GCHK34F9NE177962 08253 1GCEC14Z2NE178126 08263 1GCDC14Z1NE177951 08388 1GCFC24H8NE178178 08388 1GCFC24H6NE178227 08393 1GCDC14Z5NE177953 08515 1GCDC14K2NE178187 08528 1GCEC14K6NE178052 08528 1GCEC14K0NE177947 08584 1GCEC14H8NE178123 08683 1GCEK14Z3NE178283 08691 1GCEK14Z6NE178150 09145 1GCGK24F3NE178062 09263 1GCEC14Z8NE178177 09467 1GCDC14Z9NE178281 10075 1GCGK24F4NE178118 10177 1GCEC14K3NE178171 11040 1GCGC24K5NE177926 11258 1GCDC14Z9NE178135 11676 1GCEC14K7NE176200 13806 1GCDC14Z7NE178151 13825 1GCDC14Z9NE178166 15590 1GCEC14ZXNE178228 16420 1GCEK14K9NE177965 16558 1GCEC14Z9NE178088 16633 1GCDC14H4NE178115 16727 1GCDC14Z6NE178092 17080 1GBHC34FXNE178149 17117 1GBHC34K6NE178100 17506 1GBJC34F8NE178085 19055 1GBJC34N4NE178026 19069 1GCHK34FXNE178196 19069 1GBJC34F7NE178160 19142 1GCGK24K3NE178009 19295 1GCGC24F8NE177955 19334 1GCEC14Z0NE178271 19379 1GCGK24F3NE178255 19431 1GBHK34K7NE178268 19442 1GCGK24K5NE178075 19468 1GCDC14Z9NE178104 19567 1GCEC14Z9NE178253 20135 1GCDC14Z1NE178257 20178 1GCEC14Z7NE178185 20202 1GCEC14K5NE178236 20214 1GCDC14K7NE177939 20222 1GCEC14H3NE178210 20228 1GCDC14Z1NE178274 20275 1GCEK14Z9NE178031 20385 1GCFK24KXNE178097 20388 1GCHC34F1NE178133 26010 1GCGK24F3NE178000 26010 1GCEC14ZXNE177936 26041 1GCEC14K0NE178225 26063 1GCDC14Z2NE178056 26110 1GCDC14Z7NE178277 26110 1GBJC34F8NE178216 26129 1GCEC14Z1NE178022 26129 1GCEC14Z6NE178081 26245 1GCDC14Z3NE178017 26339 1GCEK14Z5NE178043 26339 1GCEC14Z9NE178270 26339 1GCGC24F1NE177974 26343 1GCEC14Z4NE178239 26462 1GCDC14Z7NE178005 26550 1GCDC14Z0NE178248 30081 1GCGK24KONE178047 30120 1GCGC24FXNE178203 30146 1GCGK24KONE178033 30387 1GCGC24K1NE178250 30402 1GCHC34F4NE178143 30406 1GCGC24K4NE178064 30406 1GCGC24N1NE178114 32058 1GCEC14ZONE178030 32061 1GCDC14Z1NE178050 32061 1GCEK14KONE178082 32117 1GCDC14Z3NE178129 32176 1GCEC14Z3NE178152 32195 1GCEK14Z7NE177959 32243 1GCDC14Z1NE177996 32342 1GCDC14Z4NE178138 32670 1GCEK14K3NE177945 44050 1GCDC14ZXNE178130 44050 1GCGK24K6NE177954 44544 1GCEK14Z3NE178039 44566 1GCGC24F9NE178287 48100 1GCGK24KXNE178055 48259 1GCGK24K7NE177980 48454 1GCEK14Z5NE178110 59199 1GBGC34K9NE178247 59610 1GBJC34K8NE178195
DEALER CAMPAIGN RESPONSIBILITY
DEALERS ARE TO SERVICE ALL VEHICLES SUBJECT TO THIS CAMPAIGN AT NO CHARGE TO OWNERS, REGARDLESS OF MILEAGE, AGE OF VEHICLE, OR OWNERSHIP, FROM THIS TIME FORWARD. DEALERS ARE TO INSPECT AND CORRECT ALL AFFECTED VEHICLES IN NEW AND USED VEHICLE STOCK PRIOR TO THEIR SALE.
WHENEVER A VEHICLE SUBJECT TO THIS CAMPAIGN IS TAKEN INTO YOUR NEW OR USED VEHICLE INVENTORY, OR IT IS IN YOUR DEALERSHIP FOR SERVICE IN THE FUTURE, YOU SHOULD TAKE THE STEPS NECESSARY TO ENSURE THE CAMPAIGN CORRECTION HAS BEEN MADE BEFORE RESELLING OR RELEASING THE VEHICLE.
OWNERS OF VEHICLES RECENTLY SOLD FROM YOUR NEW VEHICLE INVENTORY ARE TO BE CONTACTED BY THE DEALER AND ARRANGEMENTS MADE TO MAKE THE REQUIRED CORRECTION ACCORDING TO INSTRUCTIONS CONTAINED IN THIS BULLETIN.
IF THE NAME AND ADDRESS OF THE OWNER OF AN INVOLVED VEHICLE WAS UNAVAILABLE TO GMC TRUCK DIVISION AT THE TIME OF CAMPAIGN INITIATION, THE DEALER MUST DETERMINE THE OWNER'S NAME AND ADDRESS FROM THE DEALERSHIP SALES RECORDS. PLEASE PROVIDE THIS INFORMATION DIRECTLY ON THE SECOND COPY OF THE LISTING NEXT TO THE APPLICABLE VIN SO THAT OUR RECORDS MAY BE UPDATED AND THE APPROPRIATE NOTIFICATION MAILED TO THE OWNER. THIS SECOND COPY SHOULD THEN BE SUBMITTED TO THE ADDRESS LISTED BELOW IN THE PREVIOUSLY SUPPLIED YELLOW CAMPAIGN ENVELOPES.
GMC TRUCK DIVISION GENERAL MOTORS CORPORATION 101 UNION STREET PLYMOUTH, MICHIGAN 48170
OWNER NOTIFICATION
OWNERS WILL BE NOTIFIED OF THIS CAMPAIGN ON THEIR VEHICLES BY GMC TRUCK DIVISION (SEE COPY OF OWNER LETTER INCLUDED WITH THIS MESSAGE). A LISTING OF OWNER NAMES AND ADDRESSES HAS BEEN FURNISHED TO THE INVOLVED DEALERS TO ENABLE DEALERS TO FOLLOW UP WITH OWNERS INVOLVED IN THIS CAMPAIGN. THIS LISTING MAY CONTAIN OWNER NAMES AND ADDRESSES OBTAINED FROM STATE MOTOR VEHICLE REGISTRATION RECORDS. THE USE OF SUCH MOTOR VEHICLE REGISTRATION DATA FOR ANY OTHER PURPOSE IS A VIOLATION OF LAW IN SEVERAL STATES. ACCORDINGLY, YOU ARE URGED TO LIMIT THE USE OF THIS LISTING TO THIS CAMPAIGN.
SERVICE PROCEDURE
1. INSPECT THE BRAKE PEDAL PIVOT BOLT (FIGURE 14, "17" BOLT ON PAGE 5A-14 OF 1992 SIERRA, YUKON, SUBURBAN, CREW CAB, AND 3500 HD SERVICE MANUAL (X9231)).
2. IF THE THREADS OF THE BRAKE PEDAL PIVOT BOLT ARE PROTRUDING THROUGH THE WELD NUT (FIGURE 14 "14" NUT ON PAGE 5A-14 OF SERVICE MANUAL X-9231), CONTINUE TO STEP 3.
IF THE THREADS OF THE BRAKE PEDAL PIVOT BOLT ARE NOT PROTRUDING THROUGH THE WELD NUT, TORQUE THE BRAKE PEDAL PIVOT BOLT TO 47 N.M. (35 LBS. FT.). ADJUST THE STOP LAMP SWITCH (REFER TO "SWITCH ADJUSTMENT" ON PAGE 5A-13 OF SERVICE MANUAL X-9231).
3. INSTALL "CAMPAIGN IDENTIFICATION LABEL."
WARRANTY INFORMATION
DEALERS SHOULD SUBMIT AN ACCURATELY FILLED OUT WARRANTY REPAIR ORDER ON EACH VEHICLE COMPLETED UNDER THIS CAMPAIGN.
LABOR OPERATION *TIME TROUBLE NUMBER DESCRIPTION ALLOWANCE CODE
V7450 INSPECT BRAKE PIVOT BOLT 0.2 HRS. 96
V7451 INSPECT AND TORQUE BRAKE 0.3 HRS. 96 PEDAL BOLT AND ADJUST STOP LAMP SWITCH
*FOR DEALER TO RECEIVE ADMINISTRATIVE TIME ALLOWANCE ASSOCIATED WITH THIS CAMPAIGN, ADD 0.1 HOUR TO THE LABOR OPERATION TIME ALLOWANCE.
CAMPAIGN IDENTIFICATION LABEL
EACH VEHICLE CORRECTED IN ACCORDANCE WITH THE INSTRUCTIONS OUTLINED IN THIS PRODUCT CAMPAIGN BULLETIN WILL REQUIRE A "CAMPAIGN IDENTIFICATION LABEL". EACH LABEL PROVIDES A SPACE TO INCLUDE THE CAMPAIGN NUMBER AND FIVE (5) DIGIT DEALER CODE OF THE DEALER PERFORMING THE CAMPAIGN SERVICE. THIS INFORMATION MAY BE INSERTED WITH A TYPEWRITER OR BALL POINT PEN.
EACH "CAMPAIGN IDENTIFICATION LABEL" IS TO BE LOCATED ON THE RADIATOR CORE SUPPORT IN AN AREA WHICH WILL BE VISIBLE WHEN THE VEHICLE IS BROUGHT IN FOR PERIODIC SERVICING BY THE OWNER.
APPLY "CAMPAIGN IDENTIFICATION LABEL" ONLY ON A CLEAN, DRY SURFACE.
ADMINISTRATIVE PROCEDURE
PROCEDURES COVERING THIS CAMPAIGN ARE OUTLINED IN SECTION V OF YOUR DEALERSHIP'S "GM TRUCK CLAIMS PROCESSING MANUAL" #P9119. ____________ DISCLAIMER
**********************************************
DEAR GMC TRUCK OWNER:
THIS NOTICE IS SENT TO YOU IN ACCORDANCE WITH THE REQUIREMENTS OF THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT.
GENERAL MOTORS HAS DETERMINED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 1992 C/K LIGHT TRUCKS. SOME OF THESE VEHICLES HAVE AN IMPROPERLY INSTALLED PIVOT BOLT HOLDING THE BRAKE PEDAL TO ITS SUPPORT BRACKET. IN THESE FEW CASES, THE PIVOT BOLT WAS ONLY HAND STARTED INTO THE BRACKET WELD NUT WITHOUT ENGAGING THE LOCKING MATERIAL ON THE BOLT. IT IS POSSIBLE FOR THE BOLT TO DISENGAGE FROM THE NUT RESULTING IN A LOSS OF BRAKING ACTION. IF THIS CONDITION OCCURS WHILE THE VEHICLE IS IN MOTION, A VEHICLE CRASH COULD OCCUR WITHOUT PRIOR WARNING.
TO PREVENT THIS CONDITION FROM OCCURRING, DEALERS ARE TO INSPECT FOR HAND-STARTED BRAKE PEDAL BOLTS AND TORQUE THEM TO SPECIFICATION. THIS SERVICE WILL BE COMPLETED FOR YOU AT NO CHARGE.
INSTRUCTIONS FOR PERFORMING THIS SERVICE HAVE BEEN SENT TO YOUR GMC DEALER. PLEASE CONTACT YOUR DEALER TO ARRANGE A SERVICE DATE. THE LABOR TIME NECESSARY TO PERFORM THIS CORRECTION WILL VARY FROM TEN TO TWENTY MINUTES. PLEASE ASK YOUR DEALER HOW MUCH ADDITIONAL TIME WILL BE NEEDED TO PROCESS YOUR VEHICLE.
YOUR GMC DEALER IS BEST EQUIPPED TO PROVIDE SERVICE TO ENSURE YOUR VEHICLE IS CORRECTED AS PROMPTLY AS POSSIBLE. HOWEVER, IF YOU TAKE YOUR VEHICLE TO YOUR DEALER ON THE AGREED SERVICE DATE AND THEY DO NOT SERVICE THIS CONDITION ON THAT DATE OR WITHIN FIVE DAYS, WE RECOMMEND YOU CONTACT YOUR NEAREST GMC TRUCK ZONE OFFICE BY TELEPHONE. THE ZONE OFFICE WILL ASSIST YOU AND YOUR DEALER IN GETTING YOUR VEHICLE CORRECTED. THE TELEPHONE NUMBERS OF THE ZONE OFFICES ARE LISTED IN YOUR WARRANTY AND OWNER ASSISTANCE INFORMATION MANUAL.
AFTER CONTACTING YOUR DEALER AND THE ZONE OFFICE, IF YOU ARE STILL NOT SATISFIED THAT WE HAVE DONE OUR BEST TO REMEDY THIS CONDITION WITHOUT CHARGE WITHIN A REASONABLE TIME, YOU MAY WISH TO WRITE THE ADMINISTRATOR, NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION, 400 SEVENTH STREET, S.W., WASHINGTON, D.C. 20590, OR CALL 800-424-9393 (WASHINGTON, D.C. RESIDENTS USE 366-0123).
THE ENCLOSED POSTAGE PAID OWNER REPLY CARD IDENTIFIES YOUR VEHICLE. PRESENTATION OF THIS CARD TO YOUR DEALER WILL ASSIST IN MAKING THE NECESSARY CORRECTION TO YOUR VEHICLE IN THE SHORTEST POSSIBLE TIME. IF YOU HAVE SOLD OR TRADED YOUR VEHICLE, PLEASE FURNISH US COMPLETE NAME AND ADDRESS OF THE PERSON YOU SOLD OR TRADED YOUR VEHICLE TO AND RETURN THE CARD TO US.
WE ARE SORRY TO CAUSE YOU THIS INCONVENIENCE; HOWEVER, WE HAVE TAKEN THIS ACTION IN THE INTEREST OF YOUR SAFETY AND CONTINUED SATISFACTION WITH OUR PRODUCT.
GMC TRUCK DIVISION GENERAL MOTORS CORPORATION 92C12 ENCLOSURE
General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.