HVAC CONTROL KNOB SPINS FREELY (REPLACE). Chevrolet Chevy Suburban

SUBJECT: HVAC CONTROL KNOB SPINS FREELY (REPLACE ALL THREE KNOBS)

MODELS: 1996-97 CHEVROLET AND GMC M/L AND G VANS 1995-97 CHEVROLET AND GMC C/K TRUCKS

CONDITION:

SOME CUSTOMERS MAY REPORT THAT ONE OR MORE HVAC CONTROL KNOBS SPIN FREELY, RESULTING IN LOSS OF FAN, TEMPERATURE AND/OR MODE OPERATION.

CAUSE:

THE KNOB'S PLASTIC INNER SHAFT MAY CRACK WHEN FORCED AGAINST ITS STOP.

CORRECTION:

IF ANY ONE OF THE THREE HVAC CONTROL KNOBS EXHIBITS THIS CONDITION, REPLACE ALL THREE KNOBS WITH NEW P/N 16268157.

PARTS INFORMATION:

P/N DESCRIPTION QTY 16268157 KNOB, HVAC CONTROL 3

PARTS ARE CURRENTLY AVAILABLE FROM GMSPO.

WARRANTY INFORMATION FOR VEHICLES REPAIRED UNDER WARRANTY, USE:

LABOR OP DESCRIPTION LABOR TIME D0100 KNOBS, CONTROL ASSY, REPLACE 0.2 HR

FIGURES: 00

ATTACHMENTS 00

GENERAL MOTORS BULLETINS ARE INTENDED FOR USE BY PROFESSIONAL TECHNICIANS, NOT A "DO-IT-YOURSELFER". THEY ARE WRITTEN TO INFORM THOSE TECHNICIANS OF CONDITIONS THAT MAY OCCUR ON SOME VEHICLES, OR TO PROVIDE INFORMATION THAT COULD ASSIST IN THE PROPER SERVICE OF A VEHICLE. PROPERLY TRAINED TECHNICIANS HAVE THE EQUIPMENT, TOOLS, SAFETY INSTRUCTIONS AND KNOW-HOW TO DO A JOB PROPERLY AND SAFELY. IF A CONDITION IS DESCRIBED, DO NOT ASSUME THAT THE BULLETIN APPLIES TO YOUR VEHICLE, OR THAT YOUR VEHICLE WILL HAVE THAT CONDITION. SEE A GENERAL MOTORS DEALER SERVICING YOUR BRAND OF GENERAL MOTORS VEHICLE FOR INFORMATION ON WHETHER YOUR VEHICLE MAY BENEFIT FROM THE INFORMATION.