Step | Action | Values | Yes | No |
---|---|---|---|---|
1 | Did you perform the Diagnostic System Check - Vehicle? | -- | Go to Step 2 | Go to Diagnostic System Check - Vehicle in Vehicle DTC Information |
2 |
Is the reception clear? | -- | Go to Step 3 | Go to Step 5 |
3 | Tune the radio to several other satellite channels. Is the reception clear? | -- | Go to Step 4 | |
4 | Contact XM at 1-800-852-9696 to verify customer account status or possible network problems. Did you find and correct the condition? | -- | Go to Step 14 | Go to Step 10 |
5 | Contact XM at 1-800-852-9696 to verify possible network problems. Did you find and correct the condition? | -- | Go to Step 14 | Go to Step 6 |
6 | With a scan tool, observe the digital radio antenna parameter in the digital radio receiver data list. Does the scan tool indicate that the digital radio antenna parameter is within the specified range? | 1,200-1,800 mV | Go to Step 10 | Go to Step 7 |
7 |
Does the voltage measure within the specified range? | 4.5-5.5 V | Go to Step 8 | Go to Step 10 |
8 | Test the antenna cables for an open, short, or high resistance. Refer to Testing for Intermittent Conditions and Poor Connections in Wiring Systems. Did you find the condition? | -- | Go to Step 9 | Go to Step 11 |
9 | Replace the antenna cable. Refer to Digital Radio Antenna Cable Replacement . Did you complete the replacement? | -- | Go to Step 14 | -- |
10 | Inspect for poor connections at the digital radio receiver. Refer to Testing for Intermittent Conditions and Poor Connections in Wiring Systems. Did you find and correct the condition? | -- | Go to Step 14 | Go to Step 12 |
11 | Inspect for poor connections at the digital radio antenna. Refer to Testing for Intermittent Conditions and Poor Connections in Wiring Systems. Did you find and correct the condition? | -- | Go to Step 14 | Go to Step 13 |
12 |
Important: Always perform the setup procedure for the digital radio receiver. Refer to Digital Radio Receiver Setup . Replace the digital radio receiver. Refer to Digital Radio Receiver Replacement . Did you complete the replacement? | -- | Go to Step 14 | -- |
13 | Replace the digital radio antenna. Refer to Digital Radio Antenna Replacement . Did you complete the replacement? | -- | Go to Step 14 | -- |
14 | Operate the system in order to verify the repair. Did you correct the condition? | -- | System OK | Go to Step 2 |