As the owner of a new Chevrolet vehicle, you are automatically enrolled in the
Chevrolet Roadside Assistance program. This value-added service is intended to provide
you with peace of mind as you drive in the city or travel the open road. Call Chevrolet's
Roadside Assistance at 1-800-CHEV-USA, (1-800-243-8872)
24 hours a day, 365 days a year to speak with a Chevrolet Roadside
Assistance representative.
We will provide the following services during the Bumper-to-Bumper warranty
period, at no expense to you:
| • | Fuel Delivery:
Delivery of enough fuel ($5
maximum) for the customer to get to the nearest service station. |
| • | Lock-out Service (identification required): Replacement keys or locksmith service will be covered at no charge if you are unable
to gain entry into your vehicle. Delivery of the replacement key will be covered within
10 miles (16 km). |
| • | Emergency Tow: Tow to the nearest dealership
for warranty service or in the event of a vehicle-disabling accident. Assistance provided
when the vehicle is mired in sand, mud, or snow. |
| • | Flat Tire Change: Installation of a spare
tire will be covered at no charge. The customer is responsible for the repair or replacement
of the tire if not covered by a warrantable failure. |
| • | Jump Start: No-start occurrences which require
a battery jump start will be covered at no charge. |
In many instances, mechanical failures are covered under Chevrolet's Bumper-to-Bumper
warranty. However, when other services are utilized, our Roadside Assistance Representatives
will explain any payment obligations you might incur.
For prompt and efficient assistance when calling, please provide the following
to the Roadside Assistance Representative:
| • | Your name, home address, and home telephone number. |
| • | Telephone number of your location. |
| • | Location of the vehicle. |
| • | Model, year, color, and license plate number. |
| • | Mileage, Vehicle Identification Number (VIN), and delivery date of the
vehicle. |
| • | Description of the problem. |
While we hope you never have the occasion to use our service, it is added security
while traveling for you and your family. Remember, we are only a phone call away.
Chevrolet Roadside Assistance: 1-800-CHEV-USA (1-800-243-8872)
, text telephone (TTY) users, call 1-888-889-2438
.
Chevrolet reserves the right to limit services or reimbursement to an owner
or driver when, in Chevrolet's judgement, the claims become excessive in frequency
or type of occurrence.
Roadside Assistance is not part of or included in the coverage provided by the
New Vehicle Limited Warranty. Chevrolet reserves the right to make any changes or
discontinue the Roadside Assistance program at any time without notification.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive roadside assistance program accessible
from anywhere in Canada or the United States. Please refer to the Warranty and Owner
Assistance Information book.
