Step  | Action  | Values  | Yes  | No  | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
1  | Verify the customer's complaint. Are the customer's concerns verified?  | --  | Go to Step 2  | System OK  | ||||||||
2  | Turn the blower ON. Does the blower run at any speed?  | --  | Go to Step 14  | Go to Step 3  | ||||||||
3  | 
 Is the voltage within the specified range?  | 11-14 V  | Go to Step 4  | Go to Step 5  | ||||||||
4  | Replace the blower motor. Did you complete the replacement?  | --  | System OK  | --  | ||||||||
5  | Inspect fuse EF6 in the engine fuse block. Is the fuse open?  | --  | Go to Step 6  | Go to Step 7  | ||||||||
6  | 
 
 
 
 
 Did you complete the repair?  | --  | System OK  | --  | ||||||||
7  | 
 Is the ground OK?  | --  | Go to Step 9  | Go to Step 8  | ||||||||
8  | Repair the blower motor ground. Is the repair complete?  | --  | System OK  | --  | ||||||||
9  | Inspect the motor connector with a 12-volt test light. Does the test light come on?  | --  | Go to Step 10  | Go to Step 11  | ||||||||
10  | Repair the open in the feed wire from the resistor block to the blower motor. Did you complete the repair?  | --  | System OK  | --  | ||||||||
11  | Use the 12-volt test light to inspect the power feed terminal on the blower speed switch. Does the light come on?  | --  | Go to Step 12  | Go to Step 13  | ||||||||
12  | Replace the blower speed switch. Did you complete the replacement?  | --  | System OK  | --  | ||||||||
13  | Repair the open in the power wire from the blower speed switch to the fuse panel. Did you complete the repair?  | --  | System OK  | --  | ||||||||
14  | Turn the blower on speed 4. Does the blower fail to operate at speed 4?  | --  | Go to Step 15  | Go to Step 21  | ||||||||
15  | Inspect fuse F7 in the I/P fuse block. Is the fuse open?  | --  | Go to Step 16  | Go to Step 17  | ||||||||
16  | 
 
 
 Did you complete the repair?  | --  | System OK  | --  | ||||||||
17  | 
 Is the voltage between the specified value?  | 11-14 V  | Go to Step 18  | Go to Step 19  | ||||||||
18  | Replace the blower speed switch. Did you complete the replacement?  | --  | System OK  | --  | ||||||||
19  | 
 
 
 
 
 Is the repair complete?  | --  | System OK  | Go to Step 20  | ||||||||
20  | Replace the blower HI relay. Did you complete the replacement?  | --  | System OK  | --  | ||||||||
21  | 
 Does the test light illuminate on all terminals?  | --  | Go to Step 23  | Go to Step 22  | ||||||||
22  | Replace the resistor block. Did you complete the replacement?  | --  | System OK  | --  | ||||||||
23  | 
 Does the lamp illuminate on all 3 wires?  | --  | Go to Step 25  | Go to Step 24  | ||||||||
24  | Replace the blower speed switch. Did you complete the replacement?  | --  | System OK  | --  | ||||||||
25  | Repair the open in the affected wire. Did you complete the repair?  | --  | System OK  | --  |